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Implementation Analyst Jobs in Pittsburgh, PA (NOW HIRING)

Koppers

Technical Business Analyst

Pittsburgh, PA · On-site

Job Responsibilities The Technical Business Analyst partners with Finance and Operations to define ... implementation enhancement and stabilization. This role serves as a liaison between business ...

Data Ideology LLC

Data Analyst

Pittsburgh, PA · On-site +1

A Data Analyst will leverage their business and technical knowledge to organize and manage deliverables in a data warehouse consolidation and business intelligence implementation project, while also ...

Data Ideology

Data Analyst

Pittsburgh, PA · Remote

A Data Analyst will leverage their business and technical knowledge to organize and manage deliverables in a data warehouse consolidation and business intelligence implementation project, while also ...

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All JobsImplementation Analyst JobsImplementation Analyst Jobs in Pittsburgh, PA

Implementation Analyst information

See Pittsburgh, PA salary details

$31.6K

$94.5K

$165K

How much do implementation analyst jobs pay per year?

As of Sep 8, 2026, the average yearly pay for implementation analyst in Pittsburgh, PA is $94,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $117,000.00 per year, depending on experience, location, and employer.

What is an implementation analyst?

Implementation Analysts are professionals who manage and oversee the process of introducing new systems, software, or processes within an organization. They work closely with clients and internal teams to ensure that solutions are customized, integrated, and functioning according to requirements. Their responsibilities often include gathering and analyzing client needs, configuring systems, training users, and troubleshooting issues that arise during the rollout phase. They play a crucial role in ensuring a smooth transition and maximizing the effectiveness of new implementations.

What does an implementation analyst do?

An implementation analyst is responsible for conducting data analysis and software testing before program deployment. Your responsibilities in this career are to manage and analyze data to identify and document potential issues. You oversee testing procedures and provide documentation of all persistent problems. Additional duties include providing the client with overviews and workshops on the product, teaching trainers on product functionality, and supporting clients through testing processes to ensure proper functionality after launch. You work with a team to develop, coordinate, and implement projects and task schedules.

What are the key skills and qualifications needed to thrive as an implementation analyst, and why are they important?

To thrive as an Implementation Analyst, you need strong analytical skills, project management experience, and a bachelor's degree in business, information systems, or a related field. Familiarity with software implementation tools, CRM or ERP systems, and data analysis platforms—along with certifications like PMP or Six Sigma—are highly valuable. Excellent communication, problem-solving, and client relationship skills help you navigate complex projects and ensure client satisfaction. These abilities are crucial for successfully delivering technical solutions that meet business needs and drive organizational success.

How does an implementation analyst typically collaborate with clients and internal teams during a project rollout?

As an Implementation Analyst, you’ll serve as a crucial liaison between clients and various internal teams, such as software development, project management, and support. Your responsibilities often include gathering client requirements, translating them into technical specifications, and facilitating clear communication to ensure solutions meet client needs. You'll participate in regular meetings, manage timelines, and help troubleshoot issues, ensuring a smooth and successful implementation process. This collaborative aspect not only builds your technical and interpersonal skills but also gives you valuable exposure to multiple departments within the organization.
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Implementation Analyst jobs near you
Infographic showing various Implementation Analyst job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $94,451 per year, or $45.4 per hour.

Systems Analyst - Senior (Ambulatory)

Corporate Information Technology

Pittsburgh, PA • On-site

Full-time

Posted 14 days ago

Job description

UPMC is hiring a full-time Ambulatory Senior Systems Analyst (Ambulatory) to support the Bridges project, a record-breaking initiative implementing Epic across the entire organization. If you have Epic IT Experience and Epic certification, and have strong analytical and communication skills APPLY NOW

Work Location:Remote,but analysts travel onsite to Pittsburgh, PA location at least one week per month.

Work Hours:8-5p.m. eastern standard time.

Purpose:
Under the general direction of the management team and senior staff, the Systems Analyst - Senior requires a proficient level of experienced analytical services, defining requirements, developing and/or maintaining computer applications/systems, and providing services to meet client IT and business needs.
Responsibilities:

Configure and customize Epic applications to align with the specific needs of clinical and organizational goals.

Analyze clinical and administrative workflows to identify opportunities for system optimization and improved efficiency.

Provide technical support and troubleshooting assistance to end-users, including physicians, nurses, and administrative staff.

Perform system maintenance, including updates, break-fix, and upgrades.

Complete thorough system testing and quality assurance for new implementations and updates.

System Integration: May be responsible for coordination of tasks and resources related to system integration, validation of testing and implementation.

SDLC (System Development Life Cycle): Have a proficient understanding of multiple system/application development life cycles.

Application Upgrades and Implementation: Identify new functionality and/or hardware requirements related to application upgrades and implementations. Creates test plans. Responsible for review and validation of functionality. Report back any problems. Create and/or manage cutover plans including downtime, etc. Responsible for evaluating impact and coordinating efforts across multiple platforms, as necessary.

Data Confidentiality/Security: Maintain confidentiality of sensitive information at all times.

Project Management: Interact with vendors (technical issues, project initiatives) independently, as necessary. Ability to act as the point person for issue escalation.

End User Training: Ability to create training content. Facilitate more detailed user training sessions. Ability to train peers.

Documentation: Complete detail-oriented documentation for new and moderately complex processes. Responsible for the quality and validity of produced documents. Extract and document customer/business requirements and needs for use by enterprise architecture and engineering teams (network, system, and software).

Second and Third Level Support (Including Maintenance Activities): Independently triage and resolve Level 2 and Level 3 support issues. Act as a mentor to less experienced staff in resolution of Level 2 and Level 3 issues. Ability to handle problem management as appropriate.

Report Writing/Analysis: Write and analyze complex reports. Make modifications to complex reports. Mentor less experienced team members. Communicate with the business/act as business analyst.

Typically has 5+ years experience with modern technology and application support through education or practical experience.

Highly driven and self-motivated to exceed expectations.

Ability to work independently and in a team based environment.

Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function.

Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities. Additionally, this position may be required to maintain a stand by status as part of a rotation within the team.

This requires 24 hours per day, 7 days per week availability during the stand by period. The frequency varies based upon the number of colleagues in the rotation.

Top 3 Skills Needed:

Epic IT experience and certification required.

Strong Analytical & Problem-Solving Skills

Communication & Interpersonal Skills

Preferred:

Current or past UMPC employee or contractor


Licensure, Certifications, and Clearances:
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran

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