ZipRecruiter

Log In

1

Implementation Account Manager Jobs in Memphis, TN

smp

Strategic Account Manager

Memphis, TN

The Strategic Account Manager is responsible for managing customer account daily activities and ... Implement, sustain, and communicate SMP and customer KPI's * Service Level Execution - Understand ...

Thompson Machinery

Strategic Account Manager

Memphis, TN · On-site

$500K/yr

Oversee the negotiations of major rental sales opportunities. * Assist Cat National Account Manager with growth, implementation, and all other customer related issues. * Schedule quarterly meetings ...

Wesco

Global Account Manager

Memphis, TN · On-site

As a Global Account Manager, you will maintain executive level client relationships at key large ... You will develop, implement, and execute supply chain solutions across multiple sites, regions, and ...

WESCO International

Global Account Manager

Memphis, TN · On-site

As a Global Account Manager, you will maintain executive level client relationships at key large ... You will develop, implement, and execute supply chain solutions across multiple sites, regions, and ...

Dobbs Peterbilt

Dedicated Account Manager

Memphis, TN · On-site

General The Dedicated Account Manager is responsible for managing, retaining, and expanding ... Track account performance against targets and implement corrective actions when needed * Coordinate ...

Dobbs Peterbilt

Dedicated Account Manager

Memphis, TN · On-site

General The Dedicated Account Manager is responsible for managing, retaining, and expanding ... Track account performance against targets and implement corrective actions when needed * Coordinate ...

U.S. Lawns

Account Manager

Memphis, TN · On-site

Establish, implement, and manage labor and material budgets * Schedule daily routes and add new jobs in proper order The above statements are intended to describe the general nature and level of work ...

U.S. Lawns

Account Manager

Memphis, TN · On-site

Establish, implement, and manage labor and material budgets * Schedule daily routes and add new jobs in proper order The above statements are intended to describe the general nature and level of work ...

Data Facts

Strategic Account Manager

Cordova, TN · On-site

$5.0K - $40K/yr

Implement long-term contract agreements with clients to review and grow revenue * Purpose ... in strategic account management/client success/sales experience with at least 2-4 years of ...

Data Facts, Inc.

Strategic Account Manager

Cordova, TN · On-site

$40K - $60K/yr

Implement long-term contract agreements with clients to review and grow revenue * Purpose ... in strategic account management/client success/sales experience with at least 2-4 years of ...

ABB

Group Account Manager

Byhalia, MS · Remote

$163K - $261K/yr

As the Group Account Manager, Meta - Data Center Segment, you will have the opportunity to develop, implement, and manage the account strategy that is focused on share of wallet growth, profitability ...

next page

Showing results 1-20

All JobsImplementation Account JobsImplementation Account Manager JobsImplementation Account Manager Jobs in Memphis, TN

Implementation Account Manager information

See Memphis, TN salary details

$37.9K

$100.6K

$163.2K

How much do implementation account manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for implementation account manager in Memphis, TN is $100,564.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $117,500.00 per year, depending on experience, location, and employer.

What is an implementation account manager?

An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.

What are the key skills and qualifications needed to thrive as an implementation account manager?

To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.

How does an implementation account manager typically collaborate with cross-functional teams during a client onboarding project?

Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.

What is the difference between Implementation Account Manager vs Customer Success Manager?

AspectImplementation Account ManagerCustomer Success Manager
Primary FocusOnboarding and implementing products/services for new clientsOn ongoing client retention and satisfaction
Work EnvironmentProject-based, often during initial deploymentRelationship management over time
Required CredentialsRelevant industry certifications, technical knowledgeCustomer service, communication skills
Employer & Industry UsageTech, SaaS, IT servicesTech, SaaS, consulting

While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What type of implementation account manager makes the most money?

Implementation account managers with specialized skills in complex software systems, project management, and certifications such as PMP or Six Sigma tend to earn higher salaries. Those working in industries like technology, finance, or healthcare, and managing large or enterprise clients, also typically earn more due to increased responsibility and scope.

What are popular job titles related to Implementation Account Manager jobs in Memphis, TN?

For Implementation Account Manager jobs in Memphis, TN, the most frequently searched job titles are:

What job categories do people searching Implementation Account Manager jobs in Memphis, TN look for?

The top searched job categories for Implementation Account Manager jobs in Memphis, TN are:

What cities near Memphis, TN are hiring for Implementation Account Manager jobs?

Cities near Memphis, TN with the most Implementation Account Manager job openings:

Implementation Account Manager jobs near you
Infographic showing various Implementation Account Manager job openings in Memphis, TN as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $100,564 per year, or $48.3 per hour.

Strategic Account Manager

Standard Motor Products, Inc.

Memphis, TN • On-site

Full-time

Re-posted 15 days ago

Standard Motor Products rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description


The Strategic Account Manager is responsible for managing customer account daily activities and provides expertise in tactical decisions, with an understanding of corporate and long-term vision regarding our accounts. The Strategic Account Manager role must balance customer needs with business strategic objectives.This position is responsible for Service Excellence (right product, in the right place, at the right time) Account Growth with respect to Rest of Market (ROM) and managing inventory (product orders and returns) to targeted levels. The Strategic Account Manager is responsible for collaborating with members of SMP Business Units to develop and execute customer-specific account plans for improving efficiency, profitability and customer satisfaction. This role will also assist in commercial sales, and sales administration activities. The Strategic Account Manager reports to the Director of Strategic Accounts Sales.
Key Responsibilities
  • Customer Relationship - Serve as daily customer interface maintaining a strong working relationship with the Merchandising, Supply Chain, Continuous Improvement and Logistics teams to ensure customer commitments are met or exceeded
  • Sales - quote and negotiate new business by product line and segments. Negotiate Contracts, Vendor Agreements and resolution of issues. Close Sales Agreements
  • Coordinating New Business - Transition of newly awarded business and new item setup, announce new product and part offerings. Subject Matter Expert in core product lines
  • Pricing - Understand and apply pricing policy and procedures. Ensure accurate and timely invoicing. Accountable for timely pricing administration activities.
  • Forecasting - Collaborate with SCM, Demand Planning and VMI Ordering Teams to manage forecast administration including data input for monthly demand planning processes. Validate and manage allocation activities
  • Funding and Trade Promotion Management - Negotiates with customer to establish a clear level of funding to support defined initiative. Responsible for working with Division Finance Teams for accruals, approvals and disputes of customer funding deductions
  • Credit - Assist Credit team with account payment and receivable issues
  • Initiatives - Develop customer account initiatives and lead implementation with support of customer account team. Implement, sustain, and communicate SMP and customer KPI's
  • Service Level Execution - Understand customer needs and service expectations. Ensure clear, proactive and effective communication to deliver outstanding customer service to both internal and external customers
  • Claims - Process warranty and labor claims in system. Provide support and issue resolution. Act as liaison between internal parties to provide thorough customer feedback
  • Vendor Agreements - Coordinate and facilitate changes to existing agreements
  • Customer Analytics - Perform advanced customer analytics i.e.; cost to serve, profitability, value stream mapping, customer value management, etc
  • Negotiation - Negotiate Contracts, Vendor Agreements, and resolution of issues
  • Training - coordinate in-person and virtual commercial technician training with Corporate Training Center. Schedule and execute customer Category Manager and TSM training
  • Travel and Event Coordinator - Develop and lead customer trips to SMP Business Units, Top to Top Meetings, Vendor Summit and National Sales Meeting
  • Marketing - Development of product sell sheets, video and visual aids. Content/Catalog deliverables

Requirements:
  • 5+ years of industry experience; Bachelor's Degree in related field preferred
  • Excellent communication and interpersonal skills including cross cultural
  • Language Skills - English verbal and written required
  • Exhibits strong customer focus and relationship skills
  • Strong analytical and problem-solving skills
  • Category Management and Business Insights are critical
  • Expert understanding of Product, Application and Feature and Benefits
  • Proficiency in order management processing, Subject Matter Expert in data and catalog information delivery
  • Proficiency in Microsoft Office, CRM and Financial Analysis
  • Strong technical skills in SMP and competitor product offerings
  • Proven ability to work successfully in a team environment
  • Ability to work in a global environment with multinational team and customers.
  • Self-starter with the ability to work under pressure, handling multiple tasks in a fast-paced environment

Competencies
  • Dealing with Ambiguity
  • Perseverance
  • Interpersonal savvy
  • Self-developed
  • Drive for results
  • Timely Decision Making
  • Negotiating
  • Organizing
  • Problem Solving
  • Business Acumen
  • Customer Focus

#LI-AO1

What Standard Motor Products employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply