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Implementation Account Manager Jobs in Cary, NC (NOW HIRING)

NetApp

Technical Account Manager

Morrisville, NC

Collaborate with Renewal Specialists and Field Sales to design and implement technical health plans ... Account Management. * Technical proficiency in NetApp products and/or enterprise IT. Technical ...

Jobtailor

Technical Account Manager

Apex, NC · On-site

$110 - $140/hr

The Technical Account Manager is a key technical advisor and solution designer during the project implementation and maintenance of his accounts. * You will work closely with the sales teams to ...

Steelcase

B2B Account Manager

Raleigh, NC · On-site

Title: B2B Account Manager Reports to: VP, Sales Summary: Primary Duties and Responsibilities: We ... Develop and implement sales strategies to achieve monthly, quarterly, and annual revenue and profit ...

New

NetApp, Inc.

Technical Account Manager

Morrisville, NC · On-site

Collaborate with Renewal Specialists and Field Sales to design and implement technical health plans ... Account Management. * Technical proficiency in NetApp products and/or enterprise IT. Technical ...

NetApp

Technical Account Manager

Morrisville, NC · On-site

Collaborate with Renewal Specialists and Field Sales to design and implement technical health plans ... Account Management. * Technical proficiency in NetApp products and/or enterprise IT. Technical ...

NetApp

Technical Account Manager

Morrisville, NC · On-site

Collaborate with Renewal Specialists and Field Sales to design and implement technical health plans ... Account Management. * Technical proficiency in NetApp products and/or enterprise IT. Technical ...

Koerber

Technical Account Manager

Apex, NC · On-site

The Technical Account Manager is a key technical advisor and solution designer during the project implementation and maintenance of his accounts You will work closely with the sales teams to ...

Körber Group

Technical Account Manager

Apex, NC · On-site

The Technical Account Manager is a key technical advisor and solution designer during the project implementation and maintenance of his accounts You will work closely with the sales teams to ...

aep

Sales - Technical Account Manager

Raleigh, NC · Remote

Selling role is focused on accounts that require technical knowledge & expertise that can be ... Manage and implement existing AEP Brand strategies, promotions, programs and objectives to ensure ...

ABB

Key Account Manager - Data Centers

Cary, NC · Remote

Account Manager __ In this role, you will implement the global solutions strategy to drive increased sales, market share and customer satisfaction in the assigned sub-segment. The Key Account Manager ...

HUB

Commercial Lines Account Manager

Raleigh, NC

Oversees the preparation and implementation of all transactions, correspondence, documents, and ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...

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All JobsImplementation Account JobsImplementation Account Manager JobsImplementation Account Manager Jobs in Cary, NC

Implementation Account Manager information

See Cary, NC salary details

$36.1K

$95.9K

$155.6K

How much do implementation account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for implementation account manager in Cary, NC is $95,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $112,100.00 per year, depending on experience, location, and employer.

What is an implementation account manager?

An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.

What are the key skills and qualifications needed to thrive as an implementation account manager?

To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.

How does an implementation account manager typically collaborate with cross-functional teams during a client onboarding project?

Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.

What is the difference between Implementation Account Manager vs Customer Success Manager?

AspectImplementation Account ManagerCustomer Success Manager
Primary FocusOnboarding and implementing products/services for new clientsOn ongoing client retention and satisfaction
Work EnvironmentProject-based, often during initial deploymentRelationship management over time
Required CredentialsRelevant industry certifications, technical knowledgeCustomer service, communication skills
Employer & Industry UsageTech, SaaS, IT servicesTech, SaaS, consulting

While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What type of implementation account manager makes the most money?

Implementation account managers with specialized skills in complex software systems, project management, and certifications such as PMP or Six Sigma tend to earn higher salaries. Those working in industries like technology, finance, or healthcare, and managing large or enterprise clients, also typically earn more due to increased responsibility and scope.

What are popular job titles related to Implementation Account Manager jobs in Cary, NC?

For Implementation Account Manager jobs in Cary, NC, the most frequently searched job titles are:

What job categories do people searching Implementation Account Manager jobs in Cary, NC look for?

The top searched job categories for Implementation Account Manager jobs in Cary, NC are:

What cities near Cary, NC are hiring for Implementation Account Manager jobs?

Cities near Cary, NC with the most Implementation Account Manager job openings:

Implementation Account Manager jobs near you
Infographic showing various Implementation Account Manager job openings in Cary, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, 5% Temporary, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $95,901 per year, or $46.1 per hour.

Technical Account Manager

Körber Pharma Packaging AG

Apex, NC • On-site

$90 - $130/hr

Other

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

About the Role

The Technical Account Manager is a key technical advisor and solution designer during the project implementation and maintenance of his accounts. You will work closely with the sales teams to understand customer requirements, deliver and align technical capabilities with business together with our TechOps experts. As representative of the TechOps team you will work with cloud operations, deployment and SaaS development teams across all levels to resolve complex challenges. You will be responsible for ensuring n-1 release compliance across all customers, collaborate and own the deployment and upgrade schedule with the TechOps teams.

Your role in our team
  • You will collaborate with the project delivery and sales organization to ensure timely customer deployments while aligning technical capabilities and standardization of our SaaS solutions.
  • You will align and schedule resources according to customer requests and internal prioritization.
  • You will maintain version history and planning for Cloud Customer installation and upgrades.
  • You will track time spent on service requests, installations, and customer support to report to stakeholders.
  • You will support project organizations in submitting completeness of requests for services.
  • You will ensure team members are aware of scheduled items and are able to complete them as planned.
Your profile
  • You have experience in project management, capacity planning, and task scheduling.
  • You have experience working with Jira and ServiceNow.
  • You have an expert understanding of containerization, AWS, Azure, and SaaS.
  • You have expertise in regulated environments such as GMP.
  • You have a strong understanding of API and a background in software integrations.
  • Preferred knowledge and experience with MES and/or PAS‑X.
  • You can coordinate projects across various levels.
  • You are a collaborative and inclusion‑driven team player.
  • You have experience working with global teams across various time zones.
  • You have experience with knowledge management.
  • You have a good understanding of software release processes and SaaS deployments.
  • You have expert IT knowledge required (Linux, TCP/IP, VPN, Routing, Firewall).
  • You will work in a modern work environment with an open culture toward improvements and new ideas.
  • You are part of a global operating company with a wide customer base and a growing business.
  • You profit from international cooperation within the group‑expert network to implement corporate‑wide concepts.
  • You will work in a team that focuses on customer requirements.
  • You will get an attractive compensation package including health, dental, vision insurance and retirement plan.
Benefits

You will get an attractive compensation package including health, dental, vision insurance and retirement plan.

Equal Employment Opportunity

We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.

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