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Immunization Information System Jobs (NOW HIRING)

Helpdesk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Familiarity with immunization information systems * Proficiency in using ticketing systems (e.g., ServiceNow) and Microsoft Office Suite * Knowledge of HL7 messaging and public health data standards

Helpdesk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Indianapolis IN, 46204 | Hybrid | In person The Immunization Helpdesk Analyst provides technical and customer support for immunization information systems (IIS), focusing on data integrity issues ...

Oklahoma State Immunization Information System (08115), Laboratory Information Management System (LIMS), Interoperable Public Health Information System (IPHIS), WIC EBT System (Electronic Benefits ...

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Immunization Information System information

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$44K

$105.8K

$149.5K

How much do immunization information system jobs pay per year?

As of Sep 12, 2026, the average yearly pay for immunization information system in the United States is $105,783.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $129,500.00 per year, depending on experience, location, and employer.

What is an Immunization Information System?

An Immunization Information System (IIS) is a confidential, population-based, computerized database that records all immunization doses administered by participating providers to people within a defined area. IISs are designed to consolidate vaccination records from multiple healthcare providers, support clinical decision-making, and help public health agencies manage and improve vaccination coverage. They help ensure that individuals receive appropriate and timely immunizations, assist in identifying coverage gaps, and support outbreak management and vaccine inventory tracking.

What are some common challenges faced by professionals working with immunization information systems, and how can they be addressed?

Professionals working with Immunization Information Systems often encounter challenges such as ensuring data accuracy, integrating data from multiple sources, and maintaining patient privacy. Addressing these challenges typically involves collaborating closely with healthcare providers to improve data quality, adhering to strict data security protocols, and staying updated with evolving technology standards. Effective communication and ongoing training are also crucial for troubleshooting system issues and supporting end users, making teamwork and adaptability key components of the role.

What are the key skills and qualifications needed to thrive as an immunization information system specialist, and why are they important?

To thrive as an Immunization Information System Specialist, you need a background in public health or information technology, understanding of immunization practices, and experience with data management. Familiarity with immunization registry software, HL7 messaging standards, and systems like IIS or EHR integration is typically required. Strong attention to detail, analytical thinking, and effective communication are essential soft skills for collaborating with healthcare providers and ensuring data accuracy. These qualifications are crucial for maintaining reliable immunization records, supporting public health initiatives, and ensuring compliance with data standards.

What is the difference between Immunization Information System vs Immunization Data Coordinator?

AspectImmunization Information SystemImmunization Data Coordinator
CredentialsTypically requires health information or public health certificationsRequires data management and public health certifications
Work EnvironmentPublic health agencies, clinics, healthcare facilitiesPublic health departments, healthcare organizations
Employer & IndustryGovernment health agencies, clinicsPublic health departments, healthcare providers

The Immunization Information System is a digital platform used to collect and manage immunization data, while the Immunization Data Coordinator oversees data accuracy, reporting, and system maintenance within public health settings. Both roles are essential for effective immunization tracking and public health efforts.

What does an immunization information system specialist do?

An immunization information system specialist manages and maintains electronic databases that track immunization records, ensuring accurate and timely data entry, reporting, and analysis. They often collaborate with healthcare providers and public health agencies, and may use specialized software to support immunization programs and compliance efforts.
More about Immunization Information System jobs

What are the most commonly searched types of Immunization Information System jobs?

The most popular types of Immunization Information System jobs are:

Infographic showing various Immunization Information System job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $105,783 per year, or $50.9 per hour.

Helpdesk Analyst

Indianapolis, IN • On-site

nLeague Services Inc
IT Services • 11 - 50 employees

$19.50 - $26.75/hr

Contractor

Re-posted 4 days ago


Job description

Job ID: (785852)

Helpdesk Analyst

Location: Indianapolis, IN

Duration: 12+ Months (Possibility of Extensions)

Client: IN-IDOH

Hybrid Job

Specific Skills needed for this position:

  • Associate’s or Bachelor’s degree in Health Informatics, Information Technology, Public Health, or a related field
  • Experience in a helpdesk, data quality, or healthcare IT support role
  • Experience with deduplication tools, data matching, or record linkage techniques
  • Familiarity with immunization information systems
  • Proficiency in using ticketing systems (e.g., ServiceNow) and Microsoft Office Suite
  • Knowledge of HL7 messaging and public health data standards
  • Experience working with state or local public health departments
  • Understanding of HIPAA and data privacy regulations

The Immunization Helpdesk Analyst provides technical and customer support for immunization information systems (IIS), focusing on data integrity issues such as de-duplication and bad merges. This role ensures accurate immunization records and supports healthcare providers, public health staff, and end-users in resolving data discrepancies and system-related issues.

Essential Duties/Responsibilities:

  • Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality.
  • Investigate and resolve duplicate patient records and bad merges in the immunization registry.
  • Use data tools and matching algorithms to identify and correct data integrity issues.
  • Escalate complex data issues to technical teams or data stewards as needed.
  • Document all support interactions in the ticketing system and maintain accurate logs.
  • Provide guidance to users on best practices for data entry and record management.
  • Collaborate with IT and data quality teams to improve deduplication processes and system performance.
  • Collaborate with internal and external teams and assist on improving Data Quality metrics.
  • Assist in testing system updates and enhancements.
  • Generate reports on data quality trends and help develop training materials.