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Immigrant Service Coordinator Jobs (NOW HIRING)

company1342

Senior Immigrant Rights Attorney

Norfolk, VA · On-site

$76K - $102K/yr

... individual legal services. Founded in 1967, LAJC has offices in Charlottesville, Richmond ... Job Duties : * Through supervision and coordination with the Legal Director of the Immigrant ...

CAPI USA

Food & Nutrition Coordinator

Brooklyn Center, MN · On-site

$48K - $51K/yr

... immigrant and refugee communities through culturally responsive and person-centered service. Key ... Volunteer and Intern Coordination: Create a welcoming, safe, and supportive environment for ...

CAPI USA

Food & Nutrition Coordinator

Brooklyn Center, MN · On-site

$48K - $51K/yr

The Food & Nutrition Coordinator will be responsible for maintaining food inventory, coordinating ... immigrant and refugee communities through culturally responsive and person-centered service. Key ...

New

JVC Northwest

$70K/yr

Esperanza has proudly provided legal services to immigrants and their families in Southern ... The Paralegal Manager will be primarily responsible for ensuring workflow and coordination of ...

Brooklynpubliclibrary

$60K - $65K/yr

The Department supports responsive services to immigrant communities, older adults, people ... Brooklyn Public Library (BPL) is seeking a Brooklyn Supports Coordinator to connect library patrons ...

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How much do immigrant service coordinator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for immigrant service coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

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Infographic showing various Immigrant Service Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Resident Services Coordinator II - Chinatown (Oakland, CA)

Oakland, CA • On-site

East Bay Asian Local Development Corporation
Real Estate • 51 - 200 employees
Learn more about East Bay Asian Local Development Corporationexternal

$27.50 - $32.50/hr

Full-time

Posted 10 days ago

Job description

Make a Difference in Oakland - Join EBALDC in Building Healthy, Vibrant Communities as Resident Services Coordinator II – Chinatown (Oakland, CA).
East Bay Asian Local Development Corporation (EBALDC) is a nonprofit community development organization that has been building healthy, vibrant, and safe neighborhoods in Oakland and the East Bay for over 50 years.
About the Role
We are seeking a bilingual (Cantonese /English) Resident Services Coordinator (RSC II) to support residents at our Chinatown properties. This role provides individualized support, organizes community-building activities, and partners with local service providers to ensure residents — particularly Chinese-speaking seniors and families — have access to resources that support housing stability, health, and well-being.
Position Summary: The Resident Services Coordinator (RSC II) will play an essential role at EBALDC’s Chinatown properties, supporting primarily Chinese-speaking residents, including seniors and families. This position requires fluency in Cantonese and/or Mandarin (reading, writing, and speaking) and a commitment to serving linguistically diverse, low-income communities.
The level of hire (RSC II) will be determined based on candidate experience:
  • RSC II – intermediate-level, generally up to 4 years of related experience with demonstrated ability to manage caseloads independently.
Key Duties & Responsibilities
  • Provide individualized support with housing stability, public benefits, employment readiness, and basic financial literacy.
  • Respond to resident concerns, including mediation, conflict resolution, and crisis support.
  • Partner with local service providers to ensure culturally appropriate services (e.g., senior programs, food access, wellness programs).
  • Coordinate food distribution and connect residents experiencing food insecurity to local food banks.
  • Develop inclusive resident engagement strategies through one-on-one outreach, resident meetings, and community events.
  • Facilitate workshops, orientations, and presentations in both English and Cantonese/Mandarin.
  • Collaborate with Property Management to support residents at risk of eviction or facing safety concerns.
  • Maintain accurate case notes and reporting in EBALDC’s data systems
Qualifications
Resident Services Coordinator II
  • 2–4 years’ experience in social services, community engagement, or housing-based programs.
  • Demonstrated ability to independently manage caseloads and resident activities with minimal supervision.
  • Bachelor’s degree in social work, psychology, public health, or related field (equivalent experience considered).
  • Required: Fluency in Cantonese (speaking, reading, and writing).
  • Strong written and oral communication skills in English.
  • Familiarity with immigrant-serving resources and senior support programs.
  • Proficiency with Microsoft Office and case management systems.
  • CPR/First Aid certification (training provided if not current).
  • Must pass DOJ and criminal background checks.
REQUIREMENT: Languages Required: Cantonese (speaking, reading & writing)
Resident Support & Individual Assistance (60%)
  • Assess resident needs and make referrals to community resources such as benefits navigation, financial coaching, treatment providers, and housing retention support.
  • Provide individualized support to residents, including assistance with housing stability and accessing public benefits, employment services, financial coaching, budgeting, and other services based on individual need.
  • Identify and engage residents in supportive programs that promote skill-building and personal development.
  • Address resident concerns such as mediation, crisis intervention, housekeeping issues, and housing re-certifications.
  • Receive and manage referrals from Property Management and collaborate with tenant case managers when available.
  • Implement conflict resolution techniques and de-escalation strategies for resident behavioral concerns, including mental health emergencies.
  • Develop and maintain a referral network of service providers; make referrals and follow up on resident progress.
  • Facilitate resident workshops, orientations, and presentations on available services.
  • Ensure resident confidentiality and adhere to EBALDC’s privacy policies.
Community Engagement & Leadership Development (15%)
  • Recruit and build relationships with residents through door-knocking, meetings, and other outreach methods.
  • Organize and facilitate resident engagement activities to strengthen community connections.
  • Gather and relay resident feedback to EBALDC leadership and service partners.
  • Coordinate with community organizations and connect residents with local programs, events, and advocacy groups.
  • Support the formation and development of resident associations, committees, and leadership councils.
  • Provide leadership development training and mentorship for resident leaders.
Partnership & Property Management Coordination (15%)
  • Collaborate with Property Management on service provision, including resident referrals, safety concerns, and event planning.
  • Conduct monthly meetings with Property Management to assess resident needs, review referrals, and discuss community concerns. Maintain documentation of meetings.
  • Work closely with Property Management to assist residents at risk of eviction, offering case management and intervention strategies.
  • Plan and coordinate property-wide resident meetings, community-building activities, and service-related events.
  • Develop partnerships with local organizations to enhance resident services, education, and community-building opportunities.
  • Work closely with Property Management to assist residents at risk of eviction, offering case support, intervention strategies, linkages and referrals to community-based services.
Data Management & Reporting (10%)
  • Maintain up-to-date records of resident interactions and service referrals.
  • Maintain accurate documentation of services, progress notes, and referrals while ensuring compliance with HIPAA and organizational standards.
  • Ensure compliance with data tracking requirements and confidentiality standards.
  • Prepare and submit required reports and participate in quality assurance initiatives.
  • Assist in evaluating program effectiveness and recommend improvements.
  • In collaboration with Resident Services Manager, develop and implement annual logic model for assigned properties.
  • Report incidents such as child, dependent adult, and elder abuse in accordance with state law.
Preferred Knowledge, Skills & Abilities:   
  • Minimum 2+ years of experience in social services, housing support, or community-based programs.
  • Bachelor's degree in social work, psychology, public administration, or a related field preferred.
Skills & Competencies:
  • Strong written and oral communication skills.
  • Ability to effectively manage conflicts and provide crisis intervention.
  • Cultural competency and experience working with diverse, low-income communities.
  • Strong organizational skills and the ability to manage multiple priorities.
  • Knowledge of Resident Services coordination best practices and trauma-informed care principles.
Technical Proficiency:
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Experience using data management systems for tracking resident services.
  • Knowledge of Salesforce preferred.
Certifications & Compliance:
  • CPR & First Aid certification (provided by the organization if needed).
  • Must pass a criminal background check.
  • Safe food handling certification (provided by EBALDC if needed, renewed annually).
Salary Range $53625 - $68250.94 ($27.50 - $32.50)
Travel: Able to work at multiple building sites.
What You’ll Do
  • Provide individualized support with housing stability, public benefits, employment readiness, and basic financial literacy.
  • Respond to resident concerns, including mediation, conflict resolution, and crisis support.
  • Partner with local service providers to ensure culturally appropriate services (e.g., senior programs, food access, wellness programs).
  • Coordinate food distribution and connect residents experiencing food insecurity to local food banks.
  • Develop inclusive resident engagement strategies through one-on-one outreach, resident meetings, and community events.
Why Join E