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Imaging Support Jobs (NOW HIRING)

Ancestry

Imaging Operations Support Specialist

Lehi, UT · On-site

$48.30K - $64.80K/yr

As the Imaging Support Specialist, you provide technical support for the Imaging Operations pipeline. This hands-on role focuses on Ancestry's custom imaging systems. You will build expertise by ...

Ancestry

Imaging Operations Support Specialist

Lehi, UT · On-site

$48.30K - $64.80K/yr

As the Imaging Support Specialist, you provide technical support for the Imaging Operations pipeline. This hands-on role focuses on Ancestry's custom imaging systems. You will build expertise by ...

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What are the key skills and qualifications needed to thrive as an Imaging Support specialist, and why are they important?

To thrive as an Imaging Support specialist, you need a solid understanding of medical imaging processes, basic anatomy, and familiarity with healthcare protocols, often supported by a high school diploma or associate degree. Proficiency in Picture Archiving and Communication Systems (PACS), Radiology Information Systems (RIS), and basic troubleshooting of imaging equipment is typically required. Strong attention to detail, communication skills, and the ability to multitask efficiently are valuable soft skills in this role. These skills and qualities ensure accurate imaging workflow, minimize errors, and support effective collaboration with radiologists and healthcare teams.

What are some common challenges faced by Imaging Support professionals and how are they typically addressed?

Imaging Support professionals often encounter challenges such as troubleshooting hardware or software malfunctions, managing urgent requests from clinical staff, and ensuring that imaging data is accurately archived and retrievable. These issues are typically addressed through continuous training, close collaboration with IT and clinical teams, and following established protocols for escalation. Staying proactive with equipment maintenance and participating in cross-departmental meetings can also help mitigate potential problems and foster a collaborative work environment.

What are Imaging Support specialists?

Imaging Support specialists are professionals who assist with the management, maintenance, and troubleshooting of medical imaging equipment and systems, such as X-ray, MRI, and CT scanners. They ensure that imaging devices are functioning correctly, provide technical support to healthcare staff, and may also handle image archiving and retrieval. Their role is crucial in maintaining the accuracy and efficiency of diagnostic imaging services in healthcare facilities.

What is the difference between Imaging Support vs Radiologic Technologist?

AspectImaging SupportRadiologic Technologist
CredentialsTypically requires certification in imaging support or related coursesRequires ARRT certification or state licensure
Work EnvironmentAssists in imaging departments, supports equipment and patient prepPerforms diagnostic imaging procedures like X-rays, CT scans
Employer & IndustryHospitals, clinics, imaging centersHospitals, diagnostic labs, outpatient clinics

Imaging Support roles focus on assisting with imaging procedures, equipment, and patient prep, often requiring certification but not performing diagnostic images independently. Radiologic Technologists perform diagnostic imaging procedures directly, requiring specialized licensure and training. Both roles are essential in medical imaging but differ mainly in responsibilities and certification requirements.

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Imaging Support jobs near you
Imaging Support Specialist

Imaging Support Specialist

Berkshire Health Systems

Pittsfield, MA • On-site

$18.95/hr

Other

Posted 23 days ago

Berkshire Health Systems rating

7.7

Company rating: 7.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

  • DEFINITION/PRIMARY FUNCTION
    •  
      Greets all patients and visitors with a smile and a professional hello, good morning, good afternoon, or how can I help you. Accurately registers patients and makes sure the account is up to date. Looks at the order to make sure it matches exam scheduled and questions anything that seems incorrect. Print cd's requested by patients, physicians, other healthcare facilities and lawyers. Answers phones and collects copays when applicable using proper process and cash drawer. Full and/or quick registration of patients for all radiology procedures. Schedule same-day and advanced Radiology appointments with appropriate clinical history. Runs appropriate reports and statistics as needed by Operations Manager or Director . Responsible for the satisfactory relationship between the radiology department and its clients. Assists with questions and delegates calls to the appropriate area within radiology. Position relates to the overall function of the radiology department and the hospital in view of patient care. Uses overhead paging system to triage calls from providers or outside calls to staff members.
  • POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
    • Experience:
      • 1 year of computer experience required , full and express registration training, receptionist, advanced scheduling experience highly preferred.
      • Must have excellent phone etiquette and ability to deal with the public.
      • 1 year experience in a medical office or hospital environment preferred.
    • Education and Training:
      •  
        High school diploma, medical terminology is preferred.
    • License, Certification & Registration:
      • CPR
    • Other Requirements:
      • Excellent written and verbal communication.
      • Can multitask well.
      • Good spelling, reading, and writing skills.
      • Must be able to use other computer programs but can be trained.
      • Meditech, knowledge preferred but can be trained.
      • Other duties as per department needs and instructed by Operations Manager, Radiology Director, or NARH facility Director.

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