Imaging Service Engineer Jobs in Rochester, NY (NOW HIRING)

Kodak Alaris is a global technology company that’s delivering future value through customer solutions. Our advanced, patented intellectual property combines breakthrough technologies, digital transformation, and human know-how to unlock the power of images and information. We make businesses run faster, governments run smarter and provide consumers innovative solutions to preserve and enjoy their most cherished memories. Our future is powered by our employees’ creativity. Expect a lot from Kodak Alaris and know that we expect a lot of ourselves and the performance of the company.

Kodak Moments is a leading global provider of photo products and services to retailers, consumers, and entertainment properties. We inspire consumers to bring their memories to life--delivering innovative, high-quality photo products and experiences they find truly meaningful. Powered by over 100,000 consumer touchpoints across 30 countries globally, it's our mission to be the brand consumers choose to celebrate and preserve life's memories, from the big events to the everyday moments that matter.

Kodak Alaris is seeking a self-motivated Imaging Systems Engineer to join our Kodak Moments Hardware Systems Solutions group. The Imaging Systems Engineer is responsible for the design, integration, testing, and lifecycle support of electrical, mechanical, and systems-level solutions used in Kodak Moments products, including photo kiosks, travel & leisure imaging solutions, and related hardware subsystems.

This position offers a unique opportunity to develop technology that enhances guest experiences in travel, leisure, attraction, entertainment, and hospitality venues around the world. Our products help consumers capture, share, and preserve some of life's most memorable moments, creating engaging engineering challenges that combine imaging, hardware, automation, reliability, and customer experience. Engineers in this role have the opportunity to see their solutions deployed in real-world environments where they directly impact millions of consumer interactions and experiences.

This role covers end-to-end system development spanning system architecture, hardware selection, electrical and mechanical integration, imaging and camera subsystems, prototype evaluation, documentation, commercialization support, and sustaining engineering. The engineer works across hardware, software, service, quality, manufacturing, and supplier teams to translate business, customer, service, regulatory, and manufacturing needs into practical system solutions. Camera and image-capture experience is strongly desired.

Software development is not the primary focus of this role. However, working knowledge of software interfaces, vendor SDKs/APIs, scripting, and prototype development is desirable to support system evaluation, troubleshooting, and proof-of-concept activities.

The successful candidate will possess an inventive spirit, strong technical curiosity, and a passion for solving complex engineering challenges. They will be motivated by the opportunity to transform ideas into practical, scalable solutions and will view technical obstacles not as roadblocks, but as opportunities for innovation.

Regular access to the Rochester NY or Orlando FL office and development labs will be required. Occasional domestic or international travel may be required.

• Work with a cross-functional commercialization team throughout product development and lifecycle support
• Define system and product requirements and contribute to overall system architecture, including:
• Electrical and mechanical subsystem design
• Imaging and camera subsystem integration
• Hardware/software interfaces
• Configuration management and bill of materials development
• Evaluate, select, integrate, and validate electrical, mechanical, imaging, and computer hardware subsystems to meet product, customer, service, manufacturing, and regulatory requirements.
• Evaluate new technologies, third-party solutions, and imaging platforms for suitability, performance, scalability, and commercialization opportunities.
• Design, build, document, and test prototypes to validate system concepts, component selections, integration approaches, and overall system performance.
• Troubleshoot and resolve system-level issues using laboratory equipment, structured engineering methods, and root-cause analysis techniques.
• Provide end-to-end system design, integration, verification, and commercialization support from concept through sustaining engineering, including pilot builds, field trials, and product lifecycle activities.
• Develop and maintain system documentation, drawings, interface specifications, configuration records, and bills of materials.
• Support HSE, quality, and regulatory compliance activities as required.
• Manage component lifecycle activities, including obsolescence mitigation, alternate part qualification, and component change management.
• Collaborate with software and QA teams on system interfaces, SDKs, APIs, drivers, and prototype tools required to support product development and validation.
• Work with suppliers, fabricators, customers, and field service teams to define requirements, troubleshoot issues, and support system deployment and ongoing product improvements.
• Work with customers to understand needs and work through system design and installation. This may range from calls to in-person visits.
• Consistently deliver against project commitments while supporting multiple priorities and programs.

• Strong systems engineering experience including requirements definition, system architecture, integration, verification, troubleshooting, and lifecycle support.
• Working knowledge of electrical and mechanical system design, including power distribution, cabling, grounding, thermal management, enclosure design, mounting, environmental considerations, manufacturability, serviceability, and regulatory compliance.
• Hands-on experience integrating and validating electrical, mechanical, computer hardware, imaging, and peripheral subsystems within commercial products.
• Proficiency creating and maintaining engineering drawings, schematics, wiring diagrams, configuration diagrams, interface control documents, bills of materials, and technical specifications.
• Experience using CAD and engineering design tools. SolidWorks, SolidWorks Electrical, Altium, AutoCAD, or equivalent experience preferred.
• Proficiency with engineering laboratory equipment including digital multimeters, oscilloscopes, programmable power supplies, logic analyzers, signal generators, and data acquisition equipment.
• Hands-on experience assembling, modifying, repairing, and troubleshooting hardware using common engineering and technician hand tools.
• Experience debugging electrical, mechanical, hardware, and system-level integration issues using structured root cause analysis techniques.
• Experience evaluating, selecting, integrating, and validating sensors, cameras, controllers, motors, power supplies, and related subsystem components.
• Strong working knowledge of computer hardware systems, interfaces, and peripheral integration.
• Broad understanding of imaging systems including camera hardware, optics, lighting, image capture, image quality, and video or still-image workflows.
• Strong written and verbal communication skills with the ability to develop technical documentation, engineering reports, and design specifications.
• Ability to manage multiple projects and priorities while consistently delivering against commitments.
• Familiarity with SolidWorks PDM, PLM, or related product data management systems.
• Experience creating test plans, conducting validation testing, collecting and analyzing results, and documenting findings.
• Experience working with suppliers, fabricators, manufacturing, quality, and service organizations to support product development and sustaining engineering.
• Experience with Windows and Linux hardware integration and troubleshooting.
• Experience working with hardware APIs, SDKs, drivers, or vendor libraries.
• Ability to develop prototype software, scripts, test tools, or proof-of-concept applications using Python, C#, .NET, or similar technologies.
• Experience with virtual machines, VMWare ESXi, Docker, Arduino, embedded controllers, Azure, AWS, or related development and test environments.
• Experience with equipment commercialization and new product introduction (NPI) processes.
• Familiarity with photo printing systems, retail kiosks, or commercial imaging products.
• Knowledge of quality assurance processes as they relate to product development.
• Experience debugging hardware performance bottlenecks and system-level performance issues.
• Experience working with international suppliers and contract manufacturers.
• Design of Experiments (DOE) and engineering statistical analysis.
• Working knowledge of worldwide regulatory agency approval documentation and testing requirements.
• Familiarity with current/sustaining engineering and component obsolescence management.

• BS Degree in Electrical Engineering, Mechanical Engineering, Systems Engineering, Computer Engineering, Mechatronics Engineering, Imaging Science, or related engineering discipline.
• Experience designing, integrating, testing, and troubleshooting electrical, mechanical, and computer-based systems
• Coursework or experience in system integration, imaging systems, camera systems, hardware/software interfaces, or related technologies
• Experience using CAD tools, engineering test equipment, and technical documentation processes preferred.

Compensation: $81,000 - $101,000 annually, based on level of experience

Kodak Alaris is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

• paid flexible time off
• health coverage
• dental coverage
• vision coverage
• paid sick leave
• paid parental leave
• 401(k) plan with company match
• short-term disability coverage
• long term disability coverage
• life insurance