Imaging Service Engineer Jobs in Massachusetts (NOW HIRING)

Job Summary
Imaging Service Engineer
Location: Boston, Massachusetts (Relocation Support Available)
Job Type: Full-time, Permanent (Multiple Openings)
Salary: $80,000-$120,000 per year (Depending on Experience)
Company Overview
Our client is a leading healthcare technology organisation providing comprehensive imaging equipment support to hospitals across the United States.
Due to continued growth, they are looking to appoint experienced Imaging Service Engineers to join a dedicated on-site team supporting a major acute-care hospital in the Boston, MA area.
This is an excellent opportunity to work with advanced imaging technology while developing your career in a highly respected hospital environment.
The Role
As an on-site Imaging Service Engineer, you will be responsible for maintaining the performance, reliability, and safety of critical diagnostic imaging equipment.
Working closely with radiology teams, clinical staff, and hospital leadership, you will ensure imaging systems remain fully operational to support outstanding patient care.
This is a hands-on position offering significant autonomy, exposure to a wide range of advanced imaging systems, and excellent long-term career development.
Key Responsibilities
• Perform troubleshooting, diagnosis, repair, and maintenance of advanced imaging systems.
• Carry out preventative maintenance, inspections, calibrations, and system performance checks.
• Respond quickly to equipment failures to minimise downtime and maximise clinical productivity.
• Build strong relationships with radiologists, technologists, biomedical teams, and hospital stakeholders.
• Maintain accurate service documentation and compliance records.
• Manage on-site parts inventory and coordinate replacement components when required.
• Ensure all work is completed in accordance with OEM specifications and regulatory requirements.
• Support continuous improvement initiatives to maximise equipment uptime and reliability.
Candidate Profile
Experience
• Previous experience servicing diagnostic imaging equipment.
• Experience with one or more of the following modalities: CT, MRI, X-ray, Nuclear Medicine.
Technical Skills
• Strong fault-finding and troubleshooting ability.
• Experience performing preventative maintenance and complex repairs.
• Comfortable working independently within a hospital environment.
Personal Attributes
• Excellent communication and customer service skills.
• Professional, organised, and safety-focused.
• Able to develop strong relationships with clinical teams.
• Committed to delivering exceptional service and patient-focused outcomes.
What's on Offer
• Salary between $80,000-$120,000, depending on experience.
• Comprehensive Medical, Dental & Vision Insurance.
• 401(k) Retirement Plan.
• Paid Time Off.
• Ongoing OEM and professional training.
• Excellent career progression opportunities.
• Relocation support available for candidates moving to the area.
Why Apply?
This is an opportunity to join a growing healthcare technology organisation in a highly visible on-site engineering role supporting advanced diagnostic imaging systems.
You'll work with cutting-edge technology, enjoy long-term career progression, and make a direct impact on patient care by ensuring critical hospital equipment remains operational.
Why Choose nGenium?
At nGenium, we specialise exclusively in Diagnostic Imaging recruitment across the United States.
When you work with us, you can expect:
• Access to exclusive imaging engineering opportunities.
• A dedicated recruitment consultant throughout the hiring process.
• Expert market knowledge and career advice.
• Long-term partnerships with leading healthcare providers and service organisations.
• Honest guidance and ongoing support from application through to offer.
Ready for your next challenge?
Apply today or contact Alan Ling at alan.ing@nGenium.io for a confidential discussion about this opportunity.
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