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Imac Engineer Jobs (NOW HIRING)

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IT Field Systems Engineer

Boston, MA · On-site

$60K/yr

We are looking for a versatile Field Engineer to provide critical IT infrastructure support for a ... Deployment & IMAC: Manage the installation, movement, adding, and changing (IMAC) IT hardware and ...

Service Global, Inc

Desktop Engineer L1

Orlando, FL · On-site

Manage IMAC and deskside support services. * Manage hard- and soft-break fix services for laptops ... Experience working in places that are engineering firms, large companies. * Minimum 3-5 years of ...

NLB Services

Field Engineer

Elmhurst, NY · On-site

Responsible for a broad scope of operational support and install, move, add, and change (IMAC ... errors for field engineers, technicians, and customers -Builds positive relationships with ...

Datum Technologies Group

Field Engineer

Elmhurst, NY · On-site

... IMAC) requests supporting IT infrastructure in office environments, reservation centers, and ... field engineers, technicians, and customers • Builds and maintains positive customer ...

Forhyre

Onsite Desktop Support Engineer

New York, NY · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Track and report status of IMAC requests * Verify completion of IMACs * Enable end user / equipment ...

Forhyre

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Track and report status of IMAC requests * Verify completion of IMACs * Enable end user / equipment ...

Forhyre

Onsite Desktop Support Engineer

Plano, TX · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Track and report status of IMAC requests * Verify completion of IMACs * Enable end user / equipment ...

Merge IT

IT Support Engineer - Vance, AL

Vance, AL · On-site

Merge IT is seeking to add an IT Support Engineer to their team in Vance, AL. The role involves ... Responsibilities : • Provide deskside support for end users including IMAC (Install, Move, Add ...

Merge IT

IT Support Engineer - Easton, PA

Easton, PA · On-site

Merge IT is seeking an IT Support Engineer to provide onsite support in Easton, PA. The role ... Responsibilities : • Provide deskside support for end users including IMAC (Install, Move, Add ...

Pyramid Consulting, Inc

Field Engineer

Atlanta, GA · On-site

Job Summary : Pyramid Consulting, Inc. is seeking a talented Field Engineer for a 12+ month ... IMAC moves on a tight time frame • Ability to follow test script to verify installation is ...

Forhyre

OH · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Track and report status of IMAC requests * Verify completion of IMACs * Enable end user / equipment ...

NLB Services

Field Engineer

Atlanta, GA · On-site

... IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. '-Provides service and customer support during field visits or dispatches ...

Forhyre

Onsite Desktop Support Engineer

Phoenix, AZ · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Track and report status of IMAC requests * Verify completion of IMACs * Enable end user / equipment ...

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Infographic showing various Imac Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution.

IT Deskside Support Engineer

Latham, NY • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

Contractor

Posted 21 days ago

Job description

Role- IT Deskside Support Engineer

Location- Latham, NY 12110

Hob type: Contract

ROLE PURPOSE

The IT Deskside Support Engineer is responsible for delivering hands‑on, onsite technical support within healthcare facilities to ensure device reliability, end‑user productivity, and zero disruption to clinical and business operations. The role provides physical presence and smart‑hands capabilities that cannot be fulfilled remotely, especially in environments where uptime, speed, and accuracy directly impact patient care.

This position is a critical extension of healthcare IT operations, bridging Service Desk, Infrastructure, Network, Security, and Application support teams by executing physical, device‑level, and site‑specific support activities. The role requires strong technical capability, disciplined process adherence, high situational awareness, and strict compliance with healthcare safety, access, and security standards.

ACCOUNTABILITY BOUNDARY

The IT Deskside Support Engineer is fully accountable for:

  • Business Hours & Non-Business Hours On‑Call support required
  • Onsite incident and request execution quality
  • Physical device availability and readiness
  • Accurate asset tracking and lifecycle updates
  • Safe handling of equipment in clinical environments
  • Timely resolution of issues escalated from Service Desk
  • Clear communication with users, Service Desk, and resolver teams

EXHAUSTIVE KEY RESPONSIBILITIES

1. Onsite Deskside & Field Incident Resolution

  • Act as the primary onsite technical resolver for incidents escalated by the Service Desk.
  • Provide in‑person support for clinicians, nurses, researchers, and corporate staff.
  • Resolve hardware, OS, and peripheral issues that cannot be remediated remotely.
  • Troubleshoot and resolve:
    • Laptop and desktop failures
    • Boot, OS, driver, and performance issues
    • Peripheral connectivity and malfunctions
  • Ensure minimal downtime for users performing patient‑care or time‑critical activities.
  • Restore operational capability with speed and accuracy while maintaining safety.

2. IMAC & Deployment Services (Install, Move, Add, Change)

  • Perform full IMAC lifecycle activities, including:
    • New device deployments and refreshes
    • User onboarding and workstation setup
    • Physical moves and reconfigurations
    • Device replacements and upgrades
  • Coordinate installations with user availability and site access constraints.
  • Configure devices as per standards, images, and security baselines.
  • Validate post‑deployment functionality before handover to the user.
  • Ensure old or replaced assets are returned, secured, or disposed of correctly.

3. Hardware & Peripheral Support

  • Provide hands‑on support for:
    • Laptops and desktops
    • Monitors (single/multi‑display)
    • Printers (local and network)
    • Docking stations, keyboards, mice, accessories
  • Replace faulty components and coordinate warranty or vendor repairs where required.
  • Perform physical inspections to identify early hardware degradation risks.
  • Support clinical‑adjacent equipment were permitted under scope.
  • Ensure cleanliness, labelling, cabling discipline, and workstation safety.

REQUIRED EXPERIENCE & SKILL PROFILE

Experience

  • Minimum 4+ years of experience in:
    • Deskside IT Support
    • Field Support or Onsite IT Operations
  • Experience supporting enterprise or healthcare environments preferred.

Technical Skills

  • Strong hands‑on experience with:
    • Windows desktops and laptops
    • Common peripherals and printers
    • Basic networking concepts
    • Remote support coordination tools
  • Familiarity with ITSM tools (preferably ServiceNow).

Additional Expectations

  • Ability to lift and move IT equipment safely.
  • Willingness to travel within assigned field region.
  • Flexibility for after‑hours or emergency support when required.
  • Adherence to organizational security and safety policies.