ยท MES / MOM Application Support
ยท Provide L2/L3 support for MES/MoM systems (e.g., Proficy, Ignition, or
ยท custom MES platforms)
ยท Provide support for plant operations to make sure the correct IT / OT requirements are gathered and provide the responsible stakeholders to implement
ยท Monitor and resolve production issues related to:
ยท Production orders, WIP tracking, traceability
ยท Quality data collection and defect tracking
ยท Gather the MES, quality and SPC requirements
Troubleshoot issues related to:
ยท Machine connectivity (OPC UA, MQTT, vendor protocols)
ยท Data gaps, latency, or incorrect production signals
Act as a liaison between:
ยท Plant engineering / controls teams
ยท Central IT (infrastructure, cybersecurity, cloud, MES teams)
ยท Support: OT network connectivity and segmentation
ยท Secure vendor remote access and compliance requirements
ยท Support SMT line commissioning and MES rollout activities
ยท System setup, configuration, testing
ยท Vendor coordination (Fuji, Omron, Yamaha, etc.)
ยท Participate in: FAT / SAT testing Production go-live and hypercare