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Identity Verification Jobs in Georgia (NOW HIRING)

Vision Square Inc

IT Help Desk Analyst

Conyers, GA

The successful candidate will handle customer inquiries related to online service accounts, identity verification, address change transactions, and digital license issuance. This role requires ...

INFT Solutions inc

GA DDS IT Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Under general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions ...

VIVA USA INC

Help Desk Analyst

Conyers, GA · On-site

$17.75 - $24.25/hr

Key Responsibilities Respond to and resolve customer inquiries regarding client Online Services accounts, identity verification processes, address change transactions, and digital license issuance.

Synectics Inc

IT Help Desk Analyst

Conyers, GA

$20/hr

Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance. * Handle an average of 65 ...

KēSTA I.T.

Help Desk Analyst II

Conyers, GA · Hybrid

$20/hr

This role will be responsible for responding to and resolving customer inquiries related to online service accounts, identity verification, address change transactions, and digital license issuance.

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All JobsIdentity Verification JobsIdentity Verification Jobs in Georgia

Identity Verification information

See Georgia salary details

$10

$17

$33

How much do identity verification jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for identity verification in Georgia is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.46 per hour, depending on experience, location, and employer.

What is an identity verification?

An Identity Verification job involves confirming the authenticity of individuals' identities using various tools and processes. Professionals in this role review documents, analyze digital footprints, and verify information to prevent fraud and ensure security. They often work in industries like finance, cybersecurity, and online services. Strong attention to detail and knowledge of regulatory compliance are essential for this role.

What does an identity verification do?

A typical day in Identity Verification often involves reviewing and validating customer documents, monitoring account activity for signs of suspicious behavior, and liaising with other departments to resolve complex cases. You may also be responsible for maintaining up-to-date records, following strict regulatory guidelines, and documenting actions taken during the verification process. Many professionals work within fast-paced teams, using specialized software to assess information quickly and accurately. Collaboration with compliance, customer support, and fraud prevention teams is common, providing opportunities to learn and grow within the organization.

What are the key skills and qualifications needed to thrive in identity verification, and why are they important?

To thrive in Identity Verification, you need strong attention to detail, analytical thinking, and knowledge of regulatory compliance, often supported by experience in fraud prevention, finance, or customer service. Familiarity with digital verification platforms, KYC (Know Your Customer) tools, and identity management software is typically required. Excellent communication, problem-solving abilities, and a high level of integrity distinguish top performers in this field. These skills help ensure the accurate validation of identities, reduce fraud risk, and maintain compliance with industry standards.

What are the most commonly searched types of Identity Verification jobs in Georgia?

The most popular types of Identity Verification jobs in Georgia are:

What are popular job titles related to Identity Verification jobs in Georgia?

For Identity Verification jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Identity Verification jobs in Georgia look for?

The top searched job categories for Identity Verification jobs in Georgia are:

Identity Verification jobs near you
Infographic showing various Identity Verification job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 19% Part Time, 7% Contract, and 3% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.

IT Help Desk Analyst

Aita Consulting Services Inc.

Conyers, GA • On-site

$20/hr

Contractor

Posted 4 days ago

Job description

Only W2
 
Onsite Position - LOCAL CANDIDATES
*MUST have Call Center exp*
 
Skill Matrix Required
 
Position Summary

The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions, and the issuance of digital licenses.

This role requires strong analytical and problem-solving abilities, excellent communication skills, and a commitment to delivering outstanding customer service. The successful candidate must be capable of managing a high volume of calls while maintaining accuracy, efficiency, and customer satisfaction.

Key Responsibilities

  • Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.
  • Handle an average of 65-90 customer calls per day while maintaining established service levels and quality standards.
  • Provide exceptional customer service by professionally addressing complex customer issues and identifying effective solutions.
  • Maintain accurate documentation and records of customer interactions and transactions.
  • Demonstrate adaptability and a positive attitude in a fast-paced, evolving work environment.
  • Respond professionally and promptly to inquiries from Executive Management, stakeholders, and business partners.
  • Participate in task forces, project teams, and workgroups to support departmental and organizational initiatives.
  • Build and maintain productive relationships with internal departments and external business partners.
  • Contribute to continuous process improvement efforts and support organizational goals.
  • Stay current on policies, procedures, and technology updates relevant to assigned responsibilities.
Minimum Qualifications
  • High School Diploma or GED.
  • Two (2) years of full-time experience within the last seven (7) years providing call center support or customer service.
  • Proficiency with computer applications and standard business software.
  • Strong verbal and written communication skills.
  • Ability to effectively manage multiple priorities while maintaining a high level of customer service.
Preferred Qualifications

Candidates who meet the minimum qualifications and possess one or more of the following will be given preference:

  • Three (3) years of experience processing driver's license transactions.
  • Five (5) years of experience in a high-volume call center environment.
  • Four (4) years of customer service experience.
  • Proficiency using Windows 11 and Microsoft Office applications.
  • Experience working with identity verification or credential issuance processes.
  • Demonstrated ability to troubleshoot and resolve customer issues efficiently.
Knowledge, Skills, and Abilities
  • Excellent customer service and interpersonal skills.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to communicate effectively with customers, management, and stakeholders.
  • Strong organizational skills with attention to detail and accuracy.
  • Ability to work independently and collaboratively in a team environment.
  • Adaptability and willingness to embrace change in a dynamic workplace.
Required/Desired Skills:
 
SkillRequired /DesiredAmountCandidate ExperienceHigh School Diploma or GEDRequired0 call center support or customer service.Required2YearsProficiency with computer applications and standard business softwareRequired2Yearsexperience processing driver's license transactionsHighly desired3Yearsexperience in a high-volume call center environment.Highly desired5YearsProficiency using Windows 11 and Microsoft Office applications.Highly desired0 
 
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