Icqa Process Assistant Jobs in Virginia (NOW HIRING)

Posting Details
Posting Summary
Working Title
Quality Compliance Associate
Role Title
Prog Admin Specialist I
Role Code
19211-FP
FLSA
Exempt
Pay Band
04
Position Number
28000679
Agency
Northern VA Community College
Division
NV280-VP Finance
Work Location
Fairfax County - 059
Hiring Range
$75,000 - $85,000
Emergency/Essential Personnel
No
EEO Category
2-Professionals
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Yes
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
M-F-8:30am-5:00pm,
Sensitive Position
No
Job Description
General Description:
The Quality Compliance Associate will serve as a key member of the Internal Compliance & Quality Assurance (ICQA) department and is responsible for administering the College's corrective action management, compliance monitoring, and quality management activities. The position serves as the primary coordinator for the Corrective Action Plan (CAP) Program and supports the development, implementation, and continuous improvement of processes designed to strengthen institutional compliance, internal controls, and accountability.
*This position is eligible for telework after completion of state one-year probationary period. *
Duties and Tasks:

• Coordinate and administer the College's Corrective Action Plan (CAP) Program, including monitoring, validation, reporting, and closure activities.
• The Quality Compliance Associate is responsible for monitoring corrective actions resulting from internal audits, compliance reviews, external oversight activities, and management assessments to ensure remediation efforts are appropriately implemented, supported by sufficient evidence, and sustained over time.
• The position maintains quality documentation standards, performs compliance monitoring activities, develops management reports and dashboards, and assists stakeholders in understanding and meeting institutional compliance expectations.
• The position serves as a liaison between auditors, process owners, and external stakeholders to facilitate corrective action implementation, monitor progress toward remediation goals, and promote a culture of continuous improvement throughout the College.
• The Quality Compliance Associate works collaboratively across all business lines to support compliance with institutional policies and procedures, internal control standards, external oversight requirements, and established ICQA quality management practices.
• Maintain and enhance quality management processes, documentation standards, and promote Good Documentation Practices (GDP).
• Develop and maintain reports, dashboards, metrics, and trend analyses to support management decision-making and risk oversight.
• Identify recurring deficiencies, emerging risks, and opportunities for process improvement and standardization.
• Promote awareness and understanding of ICQA requirements, CAP expectations, and quality standards.
• Provide guidance, training, and support to stakeholders regarding CAP requirements, quality standards, documentation expectations, and compliance obligations.
• Support institutional readiness for audits, reviews, assessments, and external oversight activities.
• Assist with special projects, risk assessments, process reviews, and other initiatives supporting the mission of ICQA.

Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
KSAs:

• Knowledge of quality management principles, continuous improvement methodologies, and document control practices
• Knowledge of internal controls, corrective action planning, compliance monitoring, and risk management concepts.
• Knowledge of Good Documentation Practices (GDP), records management, and quality assurance methodologies.
• Ability to evaluate corrective action evidence and determine whether remediation efforts sufficiently address identified deficiencies
• Ability to analyze data, identify trends, and develop meaningful reports and dashboards.
• Ability to manage multiple projects, deadlines, and competing priorities.
• Ability to exercise sound judgment and make independent recommendations
• Strong organizational, analytical, and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to develop productive working relationships with stakeholders at all organizational levels.

Minimum Work Experience:

• Experience with ISO Quality Management systems (QMS) and lean methodologies.
• Experience in quality assurance, compliance, internal audit, risk management, records management, or a related field.
• Demonstrated experience developing, implementing, monitoring, or validating corrective action plans, compliance programs, internal control activities, quality management processes, or continuous improvement initiatives.
• Experience in evaluating effectiveness, identifying deficiencies, recommending corrective actions, and monitoring remediation efforts through resolution.
• Demonstrated experience designing, implementing, or improving new programs, processes, governance frameworks, compliance initiatives, quality management systems, or other organizational improvement efforts.

Additional Considerations
Additional Considerations:

• Experience organizing technical information to document standards, rules, SOPs, and handbooks
• Experience with reporting tools and document management systems.
• Experience with data analytics and report generation.
• Experience in Microsoft Office Suite and other relevant software applications.

Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
Maybe required to travel between NOVA campuses as per business need.
Posting Detail Information
Posting Number
CLS_4672P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
08/20/2026
Job Close Date
09/02/2026
Open Until Filled
No
Agency Website
www.nvcc.edu
Contact Name
Email
Phone Number
Special Instructions to Applicants
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.
At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA's commitment to inclusive excellence, please visit At a Glance | Northern Virginia Community College.
NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.
We strive to ensure our employees have tools and development opportunities to support and promote NOVA's mission. For more information about NOVA and its programs and services, please visit our website at www.nvcc.edu.
The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA's Annual Security Reports.
Employees must reside in Virginia, Maryland or District of Columbia.
Background Check Statement Disclaimer
The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting
https://jobs.vccs.edu/postings/100129