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Icims Support Jobs (NOW HIRING)

Synch-Solutions

iCIMS Test Consultant

Chicago, IL · On-site +1

... support to clients and end-users during testing phases. • Document test results, including defects, issues, and resolutions. • Stay up-to-date on iCIMS updates, releases, and best practices ...

iCIMS Talent Acquisition

User Technician

Holmdel, NJ · On-site

$51K - $68K/yr

... iCIMS employees have the tools and technology needed to make an impact at a global scale. In this role, you will be provided with leading tools and technology to help you support our team members.

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How much do icims support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for icims support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an iCIMS Support Specialist, and why are they important?

To thrive as an iCIMS Support Specialist, you need a solid understanding of applicant tracking systems (ATS), troubleshooting skills, and experience with HR technologies, typically supported by a degree in information technology or a related field. Familiarity with iCIMS software, ticketing systems, and basic SQL or reporting tools is highly valuable. Strong communication, patience, and problem-solving abilities help you deliver excellent customer service and resolve user issues efficiently. These skills are crucial for ensuring clients effectively use the iCIMS platform, maximizing their HR processes and user satisfaction.

What is iCIMS Support?

iCIMS Support refers to the team or resources dedicated to assisting users with the iCIMS Talent Cloud platform, which is widely used for recruiting and talent acquisition. This support team helps users troubleshoot technical issues, answer questions about system functionality, and provide guidance on best practices for using the software. iCIMS Support can be accessed through various channels, including online help centers, email, and phone. Their goal is to ensure users can effectively utilize the platform to meet their hiring and HR needs.

What are the typical challenges faced by an iCIMS Support Specialist, and how can they be managed effectively?

As an iCIMS Support Specialist, you’ll often encounter challenges such as troubleshooting complex user issues, managing multiple support tickets simultaneously, and adapting to frequent updates in the iCIMS platform. Success in this role requires strong problem-solving skills, patience, and the ability to communicate technical solutions clearly to non-technical users. Building a solid knowledge base and maintaining close collaboration with HR, IT, and vendor teams can help you resolve issues efficiently and enhance the overall user experience.
iCIMS Test Consultant

iCIMS Test Consultant

Synch-Solutions

Chicago, IL • On-site, Remote

Full-time

Posted 3 days ago

Job description

W2 Hourly, Must be a US Citizen or Green card holder
We have a JOB FOR YOU!!! 100% Remote.
We are seeking a skilled iCIMS Test Consultant to join our team. The iCIMS Test Consultant will be responsible for ensuring the quality and reliability of iCIMS Talent Acquisition Suite implementations and upgrades through comprehensive testing and quality assurance processes. The ideal candidate will have a strong understanding of iCIMS functionality, experience with software testing methodologies, and the ability to collaborate effectively with clients and internal teams.
Responsibilities:
• Develop test plans, test cases, and test scripts for iCIMS Talent Acquisition Suite implementations and upgrades.
• Execute functional, integration, and regression tests to validate system functionality and performance.
• Identify and report defects and issues, and work closely with developers and project teams to resolve them.
• Collaborate with clients and internal teams to understand project requirements and timelines.
• Provide guidance and support to clients and end-users during testing phases.
• Document test results, including defects, issues, and resolutions.
• Stay up-to-date on iCIMS updates, releases, and best practices related to testing and quality assurance.
Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
• Minimum of 7 years of experience in software testing and quality assurance.
• Strong understanding of iCIMS Talent Acquisition Suite functionality and configuration.
• Experience with test automation tools and frameworks preferred.
• Familiarity with Agile and Scrum methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with clients and internal teams.
• Detail-oriented with a commitment to delivering high-quality work.

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