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Ice Manager Jobs in Wisconsin (NOW HIRING)

Contract & Service Oversight Manage the delivery of contracted landscape maintenance services, including turf care, irrigation, seasonal color, pruning, snow/ice management, and other related ...

New

WI Β· On-site

The ICE Support Specialist provides customer support for the Mortgage Servicing platform and ... Coordinate and manage help desk tickets and vendor support cases. * Act as a subject matter ...

Scooper/ Cashier

Pleasant Prairie, WI Β· On-site

$13.50 - $15.50/hr

Under the direction of the General Manager, the Ice Cream Scooper will greet guests with a smile, quickly and accurately record orders, and take payment. The Ice Cream Scooper will also scoop and ...

Scooper/ Cashier

Lake Geneva, WI Β· On-site

$13.50 - $15.50/hr

Under the direction of the General Manager, the Ice Cream Scooper will greet guests with a smile, quickly and accurately record orders, and take payment. The Ice Cream Scooper will also scoop and ...

Responsible for booking over 2,000 events per year for Kona Ice of Madison and Travelin' Tom ... Strong attention to detail for accurate data entry and task management. Excellent written and ...

DESCRIPTION Responsible for booking over 2,000 events per year for Kona Ice of Madison and Travelin ... Strong attention to detail for accurate data entry and task management. Excellent written and ...

Krew

Janesville, WI

$12 - $14/hr

Kona Ice Krew Member Responsibilities: Assist owner/manager with any task needed Comply with the hygiene, health, and sanitation guidelines Perform basic cleaning of trucks/warehouse Complete ...

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Showing results 1-20

Ice Manager information

See Wisconsin salary details

$24.7K

$60.1K

$117.1K

How much do ice manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for ice manager in Wisconsin is $60,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $69,100.00 per year, depending on experience, location, and employer.

What does an ice manager do?

An Ice Manager is responsible for overseeing the operations and maintenance of ice surfaces in facilities such as ice rinks or arenas. Their duties include ensuring the quality and safety of ice, supervising staff, scheduling ice time, and coordinating events. They also handle equipment maintenance, manage budgets, and enforce safety protocols to provide a safe and enjoyable environment for skaters and athletes.

What are the key skills and qualifications needed to thrive as an ice manager?

To thrive as an Ice Manager, you need expertise in ice maintenance, facility operations, and staff supervision, often supported by experience in recreational facility management or relevant certification (such as Certified Ice Technician). Familiarity with ice resurfacing machines (like Zambonis), refrigeration systems, and scheduling software is typically required. Strong organizational, problem-solving, and communication skills help ensure smooth operations and effective team leadership. These abilities are crucial for maintaining safe, high-quality ice surfaces and delivering excellent customer experiences in ice arenas.

What are some typical challenges an ice manager faces during busy seasons, and how can they be addressed?

Ice Managers often encounter challenges such as maintaining ice quality during periods of high usage, managing tight schedules for multiple teams, and ensuring safety for all rink users. During busy seasons, careful planning of resurfacing times, clear communication with coaches and event organizers, and proactive maintenance are crucial. Building strong relationships with staff and utilizing scheduling software can help streamline operations and minimize disruptions.

What is the difference between Ice Manager vs Ice Technician?

AspectIce ManagerIce Technician
CredentialsRelevant certifications in ice production and managementCertifications in ice machine repair and maintenance
Work EnvironmentOversees ice production facilities, manages staffOperates and repairs ice machines on-site
Industry UsageUsed in large-scale ice production and distributionCommon in hospitality, food service, and maintenance

The Ice Manager typically oversees the entire ice production process, managing staff and ensuring quality standards, while the Ice Technician focuses on the maintenance and repair of ice machines. Both roles require relevant certifications and are essential in industries like hospitality and food service, but they differ in scope and responsibilities.

What are the most commonly searched types of Ice jobs in Wisconsin?

The most popular types of Ice jobs in Wisconsin are:

What are popular job titles related to Ice Manager jobs in Wisconsin?

For Ice Manager jobs in Wisconsin, the most frequently searched job titles are:

Infographic showing various Ice Manager job openings in Wisconsin as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,082 per year, or $28.9 per hour.

Account Manager

Oak Creek, WI β€’ On-site

Sperber Landscape Companies
ConstructionΒ β€’Β 11 - 50 employees

Full-time

Re-posted 21 days ago


Job description

Description
  • About KEI
    Since 1926, KEI has been enhancing the beauty and functionality of Wisconsin's outdoor spaces. Headquartered in Oak Creek, we deliver full-service landscape management across the region-from streetscapes in Milwaukee to sports fields, corporate campuses, HOAs, healthcare, and educational institutions.
    At KEI, our mission is simple: to provide clients with innovative, sustainable, and high-quality solutions backed by a team of passionate landscape professionals.
    Position Overview
    KEI is seeking a client-focused Account Manager to oversee commercial landscape maintenance accounts and ensure exceptional service delivery. Reporting to the Branch Manager, the Account Manager is responsible for building long-term client relationships, managing service contracts, coordinating with operations teams, and identifying opportunities to enhance client properties through KEI's full suite of services.
    This role requires a blend of strong customer service, operational oversight, and horticultural knowledge to ensure KEI consistently delivers on its promise of excellence.
    Responsibilities
    Client Relationship Management
    • Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are consistently met.
    • Build trust and credibility through regular site visits, proactive communication, and responsive problem-solving.
    • Conduct property walks with clients to identify opportunities for enhancements and improvements.

    Contract & Service Oversight
    • Manage the delivery of contracted landscape maintenance services, including turf care, irrigation, seasonal color, pruning, snow/ice management, and other related services.
    • Monitor quality standards and ensure crews are aligned with KEI's service expectations.
    • Coordinate with operations teams to schedule services, address client requests, and resolve issues promptly.

    Enhancement & Growth
    • Identify and propose enhancement opportunities to improve client properties and expand KEI's scope of work.
    • Prepare and present proposals, working with estimating and operations teams to ensure accuracy and profitability.
    • Collaborate with the Business Developer to pursue additional work within assigned accounts.

    Financial & Administrative Management
    • Monitor account budgets, profitability, and billing accuracy.
    • Ensure timely contract renewals and assist with client retention strategies.
    • Track client satisfaction through surveys and feedback, taking proactive steps to maintain long-term relationships.

Requirements
    • Bachelor's degree in Horticulture, Landscape Management, Business, or related field preferred.
    • Required: 3+ years of experience in landscape account management, customer service, or related role.
    • Strong knowledge of horticulture, turf care, irrigation systems, and snow/ice management practices.
    • Excellent communication, negotiation, and organizational skills.
    • Proven ability to manage multiple clients and priorities in a fast-paced environment.
    • Self-motivated, proactive, and committed to providing exceptional client experiences.
    • Proficiency with CRM and work order management software is a plus.