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Icbc Client Service Representatives Jobs (NOW HIRING)

Old National Bank

Client Service Representative

Eagan, MN · On-site

$17 - $27.50/hr

Responsibilities Client Service Representatives (CSR's) help the banking center retain and deepen client relationships over the lifecycle of the relationship by using sound judgement and care in ...

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Icbc Client Service Representatives information

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How much do icbc client service representatives jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for icbc client service representatives in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an ICBC Client Service Representative?

ICBC Client Service Representatives are frontline employees who assist customers with various services related to the Insurance Corporation of British Columbia (ICBC). They handle inquiries about driver licensing, vehicle registration, insurance products, and claims. These representatives are responsible for providing accurate information, processing transactions, and ensuring customer satisfaction while adhering to ICBC policies and procedures. Their role is crucial in helping customers navigate ICBC's services efficiently, both in person at driver licensing offices and over the phone.

What are the key skills and qualifications needed to thrive as an ICBC Client Service Representative?

To thrive as an ICBC Client Service Representative, you need strong customer service skills, attention to detail, and a solid understanding of insurance products, often supported by secondary education or relevant experience. Familiarity with ICBC's internal systems, claims processing software, and office applications is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for effectively handling client inquiries and resolving issues. These skills ensure accurate service delivery, customer satisfaction, and efficient operations in a high-volume environment.

What are some common challenges ICBC Client Service Representatives face when assisting customers, and how can they effectively overcome them?

ICBC Client Service Representatives often encounter situations where customers are upset or frustrated due to claims, licensing issues, or wait times. Successfully managing these interactions requires patience, strong communication skills, and a thorough knowledge of ICBC policies and procedures. Representatives can overcome these challenges by actively listening to customer concerns, maintaining empathy, and clearly explaining next steps or available options. Regular training and support from colleagues or supervisors also help in building confidence and improving service delivery.

What are popular job titles related to Icbc Client Service Representatives jobs?

For Icbc Client Service Representatives jobs, the most frequently searched job titles are:

Client Service Representative (CSR) - Work-Life Balance

Joliet, IL • On-site

Interim HealthCare
Health Care and Social Assistance • 1 - 10 employees
Learn more about Interim HealthCareexternal

$16 - $21.50/hr

Other

PTO

Posted 15 days ago

Job description

Client Service Representative (CSR)

Step into a client service role that’s fit for advancement. As a CSR for Interim HealthCare®, you’ll join an established company in a booming industry that is invested in the growth and development of their employees.

Interim HealthCare is a pioneer in the home care industry with a passion for helping seniors and those with health challenges live their best in the comfort of home. We are seeking a CSR who shares our commitment to quality care and desires to grow with us. We offer ongoing training and education to strengthen your skills and prepare you for the next step in your career. If that aligns with your professional goals, you are made for this!

Our Client Service Representatives enjoy some excellent benefits:

  • Make a positive impact in the lives of others through the work you do
  • Family-oriented culture that promotes work-life balance
  • Online training, growth and ability to earn CEUs
  • Vacation Pay

As a Client Service Representative, here’s a big-picture view of what you’ll do:

  • Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
  • Schedule staff and improve the process of client/patient scheduling for home care services
  • Document job orders, receive referrals and assist with staffing orders
  • Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions assist with office functions such as marketing, payroll and collections

A few must-haves for Client Service Representatives:

  • Minimum 1 year experience in healthcare or related industry
  • Understanding of state and federal home care standards and regulations
  • Excellent oral and written communication skills with clinical and non-clinical staff
  • Strong organizational skills, attention to detail and computer software proficiency

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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