ZipRecruiter

Log In

1

Icbc Client Service Representatives Jobs (NOW HIRING)

Cottingham & Butler

Client Service Representative

Asbury, IA · On-site

$15 - $20.50/hr

Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative, you will work directly with our clients to help keep their accounts ...

Access Dubuque

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative, you will work directly with our clients to help keep their accounts ...

Cottingham & Butler

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative ...

Cottingham & Butler

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative ...

NVA

Client Service Representative

Westover, WV · On-site

$16.50 - $22.50/hr

The Client Service Representatives report to the CSR Supervisor and in her absence, the Hospital Manager. Client Service Representative Job Duties and Responsibilities * Before a Visit

National Veterinary Associates

$15.75 - $21.25/hr

The Client Service Representatives report to the CSR Supervisor and in her absence, the Hospital Manager. Client Service Representative Job Duties and Responsibilities * Before a Visit

NVA

Client Service Representative

Westover, WV · On-site

$16.50 - $22.50/hr

The Client Service Representatives report to the CSR Supervisor and in her absence, the Hospital Manager. Client Service Representative Job Duties and Responsibilities * Before a Visit

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsIcbc Client Service Representatives Jobs

Icbc Client Service Representatives information

See salary details

$9

$18

$26

How much do icbc client service representatives jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for icbc client service representatives in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an ICBC Client Service Representative?

ICBC Client Service Representatives are frontline employees who assist customers with various services related to the Insurance Corporation of British Columbia (ICBC). They handle inquiries about driver licensing, vehicle registration, insurance products, and claims. These representatives are responsible for providing accurate information, processing transactions, and ensuring customer satisfaction while adhering to ICBC policies and procedures. Their role is crucial in helping customers navigate ICBC's services efficiently, both in person at driver licensing offices and over the phone.

What are the key skills and qualifications needed to thrive as an ICBC Client Service Representative?

To thrive as an ICBC Client Service Representative, you need strong customer service skills, attention to detail, and a solid understanding of insurance products, often supported by secondary education or relevant experience. Familiarity with ICBC's internal systems, claims processing software, and office applications is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for effectively handling client inquiries and resolving issues. These skills ensure accurate service delivery, customer satisfaction, and efficient operations in a high-volume environment.

What are some common challenges ICBC Client Service Representatives face when assisting customers, and how can they effectively overcome them?

ICBC Client Service Representatives often encounter situations where customers are upset or frustrated due to claims, licensing issues, or wait times. Successfully managing these interactions requires patience, strong communication skills, and a thorough knowledge of ICBC policies and procedures. Representatives can overcome these challenges by actively listening to customer concerns, maintaining empathy, and clearly explaining next steps or available options. Regular training and support from colleagues or supervisors also help in building confidence and improving service delivery.

What are popular job titles related to Icbc Client Service Representatives jobs?

For Icbc Client Service Representatives jobs, the most frequently searched job titles are:

Client Service Representatives - Entry Level - Language Services

Aurora, CO • On-site

Translation Excellence
Translation Services • 1 - 10 employees
Learn more about Translation Excellenceexternal

$16.25 - $22.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Job Opportunity

Translation Excellence is a global leader in providing world-class language services. We serve corporations, governments, non-profits, educational institutions and individual consumers worldwide. By recruiting the world's best linguists we help people bridge the gaps in their communication and cultural barriers. On our journey of providing excellent service, we focus on the values, attitudes and beliefs of our team members and our clients, always keeping in mind that they are our driving force. We make sure to instill a sense of community in our company, something that is also exercised when communicating with our clients and linguists.

We are seeking highly motivated and customer-focused individuals to join our team as Client Service Representatives for our language services company. As a Client Service Representative, you will be the primary point of contact for our clients, providing exceptional customer service and support. Your responsibilities will include managing client inquiries, resolving issues, coordinating translation projects, and ensuring overall client satisfaction. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced, multicultural environment.

Responsibilities:

  • Serve as the main point of contact for clients, providing prompt and professional assistance via phone, email, and other communication channels.
  • Build strong client relationships and ensure customer satisfaction by understanding their needs, addressing concerns, and delivering effective solutions.
  • Manage and prioritize client inquiries, requests, and complaints, ensuring timely resolution and maintaining accurate records of interactions.
  • Collaborate with internal teams, such as project managers and linguists, to coordinate translation and language-related projects according to client requirements and deadlines.
  • Provide accurate and detailed project briefs to ensure clear understanding of client expectations and specifications.
  • Monitor project progress, identify and address potential issues, and keep clients informed of project status updates.
  • Assist clients with navigating our online platforms and tools, providing guidance and troubleshooting as needed.
  • Upsell and cross-sell company services to existing clients, identifying opportunities for additional language-related solutions.
  • Stay up-to-date with industry trends, services, and technologies to provide knowledgeable and proactive support to clients.
  • Contribute to the continuous improvement of client service processes, suggesting innovative ideas to enhance efficiency and client satisfaction.

Requirements:

  • Bachelor's degree in a relevant field (e.g., linguistics, communications, international relations) is preferred but not mandatory.
  • Proven experience in a customer service or client-facing role, preferably in the language services industry.
  • Excellent verbal and written communication skills in English and at least one other language.
  • Strong interpersonal skills with the ability to build rapport and establish effective relationships with clients and colleagues from diverse backgrounds.
  • Exceptional problem-solving and conflict resolution abilities, with a customer-focused mindset.
  • Proficiency in using customer relationship management (CRM) software and other relevant tools.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Attention to detail and commitment to delivering high-quality service.
  • Knowledge of translation and localization processes and terminology is a plus.
  • Flexibility to adapt to changing business needs, including occasional evening or weekend availability.

Join our dynamic team and play a crucial role in ensuring client satisfaction and success in their language service requirements. Apply now and help us make a difference in the global communication landscape!

Benefits:

  • Competitive compensation
  • Comprehensive benefits package that includes travel opportunities, professional development stipend, certification sponsorship, health insurance, 401K, generous vacation package, and paid sick leave.
  • 401(k) - with 4% match
  • Dental & Vision insurance
  • Health insurance
  • Paid time off
  • Opportunities for Advancement - We promote from within!

Apply