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IAG Business Technology

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Level 2 IT Support Technician - MSP

Houston, TX · On-site

$55K - $65K/yr

IAG Business Technology is seeking an experienced Level 2 IT Support Technician to join our managed services team. This is not a script-based help desk position. You will take ownership of technical ...

XCEL NDT LLC

IAG Facility Estimator

Fort Worth, TX

Integrity Assessment Group (IAG), a member of Xcel Holdco, is the premier market leader in turnkey solutions of assessment, inspection, and maintenance for the Oil/Gas/Energy, Power and Renewables ...

XCEL

IAG Facility Estimator

Fort Worth, TX · On-site

Integrity Assessment Group (IAG), a member of Xcel Holdco, is the premier market leader in turnkey solutions of assessment, inspection, and maintenance for the Oil/Gas/Energy, Power and Renewables ...

XCEL NDT LLC

IAG Driller I

Tulsa, OK

$19.75 - $26.75/hr

Integrity Assessment Group (IAG), a member of Xcel Holdco, is the premier market leader in turnkey solutions of assessment, inspection, and maintenance for the Oil/Gas/Energy, Power and Renewables ...

XCEL

IAG Driller I

Tulsa, OK · On-site

$19.75 - $26.75/hr

Integrity Assessment Group (IAG), a member of Xcel Holdco, is the premier market leader in turnkey solutions of assessment, inspection, and maintenance for the Oil/Gas/Energy, Power and Renewables ...

XCEL

IAG Hydrostatic Testing Technician

Irving, TX · On-site

$18 - $23/hr

Integrity Assessment Group (IAG), a member of Xcel Holdco, is the premier market leader in turnkey solutions of assessment, inspection, and maintenance for the Oil/Gas/Energy, Power and Renewables ...

XCEL NDT LLC

IAG NDT Technician L2

Longview, TX · On-site

$17.50 - $24/hr

Integrity Assessment Group (IAG), a member of Xcel Holdco, is the premier market leader in turnkey solutions of assessment, inspection, and maintenance for the Oil/Gas/Energy, Power and Renewables ...

IAG

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Customer Support & Administrative Assistant

Addison, TX · On-site

$14/hr

Permanent, Part-Time to Full-Time (25-40 hours per week) Probationary Period: 90 days Compensation: $14+ Transaction Bonuses About IAG M&A Advisors At IAG M&A Advisors, we are a fast-growing ...

XCEL

IAG Integrity Construction Foreman

Irving, TX · On-site

Integrity Assessment Group (IAG), a member of Xcel Holdco, is the premier market leader in turnkey solutions of assessment, inspection, and maintenance for the Oil/Gas/Energy, Power and Renewables ...

XCEL

IAG NDT Technician L2

Longview, TX · On-site +1

$17.50 - $24/hr

Integrity Assessment Group (IAG), a member of Xcel Holdco, is the premier market leader in turnkey solutions of assessment, inspection, and maintenance for the Oil/Gas/Energy, Power and Renewables ...

XCEL NDT LLC

IAG Hydrostatic Testing Technician

Irving, TX

$18 - $23/hr

Integrity Assessment Group (IAG), a member of Xcel Holdco, is the premier market leader in turnkey solutions of assessment, inspection, and maintenance for the Oil/Gas/Energy, Power and Renewables ...

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Iag information

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$28K

$45.7K

$63.5K

How much do iag jobs pay per year?

As of Jul 21, 2026, the average yearly pay for iag in the United States is $45,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $48,000.00 per year, depending on experience, location, and employer.

What are IAGs?

IAGs, or Individualized Academic Goals, are personalized learning objectives designed to meet the unique educational needs of students, often within special education settings. They outline specific skills or knowledge areas a student will work on, based on assessments and input from teachers, parents, and specialists. The purpose of IAGs is to provide targeted instruction and measure progress toward achieving educational milestones. These goals are regularly reviewed and updated to ensure students are receiving appropriate support. IAGs help educators tailor their teaching strategies to help each student succeed.

What is the difference between Iag vs Insurance Underwriter?

AspectIagInsurance Underwriter
Required CredentialsHigh school diploma or equivalent; industry-specific certificationsBachelor's degree often preferred; certifications like CPCU or AIC beneficial
Work EnvironmentOffice-based, insurance company settingsOffice or remote, insurance companies or brokerage firms
Employer & Industry UsageMajor Australian insurer, IagInsurance companies, brokers, and agencies
Common Search & ComparisonYesYes

While Iag is a specific insurance provider, an Insurance Underwriter is a role within the insurance industry responsible for assessing risk and determining policy terms. Both roles are interconnected, with Iag employing underwriters to evaluate insurance applications. Understanding the distinction helps job seekers identify whether they are interested in working for Iag specifically or pursuing a broader underwriting career across various companies.

What are the key skills and qualifications needed to thrive as an Insurance Adjuster (IAG), and why are they important?

To thrive as an Insurance Adjuster, you need a strong understanding of insurance policies, claims processes, and investigative techniques, typically supported by a relevant degree or claims adjusting license. Familiarity with claims management software, digital documentation tools, and regulatory compliance systems is essential. Excellent communication, negotiation, and analytical thinking are vital soft skills for interacting with claimants and resolving disputes. These skills ensure accurate evaluations, fair settlements, and efficient claims handling, which are critical for customer satisfaction and organizational success.

What are some common challenges faced by Insurance Account Generalists (IAGs) in managing client portfolios, and how can they overcome them?

Insurance Account Generalists (IAGs) often manage multiple client accounts simultaneously, which can lead to challenges such as balancing diverse client needs, keeping up with regulatory changes, and ensuring timely policy renewals. To overcome these challenges, IAGs typically use robust customer relationship management (CRM) systems, stay proactive with regular client communication, and participate in ongoing professional development to remain current with industry standards. Strong organizational skills and collaboration with underwriters and claims specialists also support success in this dynamic role.
More about Iag jobs
What cities are hiring for Iag jobs? Cities with the most Iag job openings:
What states have the most Iag jobs? States with the most job openings for Iag jobs include:
What job categories do people searching Iag jobs look for? The top searched job categories for Iag jobs are:
Iag jobs near you
Infographic showing various Iag job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,674 per year, or $22 per hour.
Level 2 IT Support Technician - MSP

Level 2 IT Support Technician - MSP

IAG Business Technology

Houston, TX • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

IAG Business Technology is seeking an experienced Level 2 IT Support Technician to join our managed services team.


This is not a script-based help desk position. You will take ownership of technical issues involving Microsoft 365, Windows workstations, Windows servers, networks, cloud services, security tools, and business applications. You will work directly with clients, collaborate with other technicians, and help businesses use technology more securely and effectively.

The right candidate enjoys troubleshooting, communicates well with both technical and nontechnical users, documents their work accurately, and knows when to research, resolve, collaborate, or escalate.


What You Will Do

  • Troubleshoot and resolve Level 2 support requests involving Windows workstations, servers, networks, Microsoft 365, and business applications.
  • Support Windows 10 and Windows 11 computers in business environments.
  • Administer Microsoft 365 services, including Exchange Online, user accounts, licensing, permissions, and multifactor authentication.
  • Support Microsoft Entra ID, Intune, and traditional Active Directory environments.
  • Maintain Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, file shares, permissions, and event logs.
  • Diagnose connectivity problems involving LANs, wireless networks, VPNs, firewalls, switches, DNS, and internet services.
  • Perform new-user setup, employee offboarding, computer deployments, software installations, and workstation replacements.
  • Assist with server, cloud, Microsoft 365, security, backup, and infrastructure projects.
  • Monitor and respond to alerts generated by remote monitoring, backup, endpoint-security, and infrastructure-management systems.
  • Communicate clearly with clients throughout the troubleshooting process.
  • Create accurate service-ticket notes, technical documentation, and time entries.
  • Perform occasional onsite service at client locations throughout the Houston area.
  • Participate in planned after-hours work when required for maintenance, migrations, or client projects.


Required Qualifications

  • At least three years of professional IT support experience in a business environment.
  • Hands-on experience troubleshooting Windows computers, Microsoft 365, networks, and Windows Server systems.
  • Working knowledge of Active Directory, Group Policy, DNS, DHCP, file permissions, and Windows event logs.
  • Ability to independently investigate technical problems and carry them through resolution.
  • Understanding of common networking concepts, including TCP/IP, subnets, VLANs, VPNs, firewalls, switches, and wireless networks.
  • Strong verbal and written communication skills.
  • Professional and patient approach when working directly with clients.
  • Ability to prioritize multiple tickets and maintain accurate documentation.
  • Valid driver’s license, reliable transportation, and ability to travel to local client sites.


Preferred Qualifications

  • Previous experience working for a managed services provider or outsourced IT company.
  • Experience with an RMM, PSA, or professional ticketing platform.
  • Experience with ConnectWise Automate, ConnectWise ScreenConnect, or similar tools.
  • Experience administering Microsoft Entra ID, Intune, Azure, and Exchange Online.
  • Familiarity with Fortinet, Acronis, endpoint-security platforms, and cloud backup solutions.
  • Experience with server migrations, Microsoft 365 migrations, or infrastructure projects.
  • Microsoft, CompTIA, Fortinet, or other relevant technical certifications.


Certifications are valued, but practical troubleshooting ability, client communication, and personal accountability are more important than collecting credentials.


Company Description

IAG is an information technology services company that serves small and medium sized businesses, with special expertise in the IT needs of law firms, medical practices, financial service providers and energy companies. We provide reliable, secure, and personalized technology services that support the day-to-day needs and strategic business goals of our clients, 24/7. I
IAG is an award winning MSP headquartered in Houston TX. Ranked as one of the Top 25 Largest Information Technology Consultants in the area (HBJ Book of Lists) and Repeat winner of the BBB Awards of Excellence, Winners of Distinction award, IAG has the privilege of working with best-in-class customers and has the ability to hire great employees. IAG strives to find the best candidates to integrate into the team. We feel that with this team focus, great things will happen.