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Ia Financial Group Jobs (NOW HIRING)

Customer Service Representative

Austin, TX ยท Hybrid

$15.75 - $21.50/hr

In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...

Jr Data Engineer

Addison, TX ยท On-site +1

$110K - $133K/yr

In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...

Jr Data Engineer

Austin, TX ยท On-site +1

$113K - $136K/yr

In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...

IT Project Manager

Austin, TX ยท On-site

$97K - $115K/yr

In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...

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Ia Financial Group information

See salary details

$31.5K

$71.6K

$115K

How much do ia financial group jobs pay per year?

As of Jun 12, 2026, the average yearly pay for ia financial group in the United States is $71,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What is iA Financial Group and what does it do?

iA Financial Group, also known as Industrial Alliance Insurance and Financial Services Inc., is a Canadian company that provides a wide range of financial products and services. Their offerings include insurance (life, health, auto, and home), wealth management, group benefits, and retirement planning solutions for individuals and businesses. Founded in 1892 and headquartered in Quebec City, iA Financial Group is one of the largest insurance and wealth management companies in Canada, serving millions of clients across North America.

Is iA a good company to work for?

iA Financial Group offers a range of insurance and financial services roles, with a focus on customer service, sales, and financial advising. Employees generally report a professional work environment, opportunities for career development, and competitive benefits, though experiences can vary by position and location.

What does the iA Financial Group do?

iA Financial Group is a financial services company that offers insurance, wealth management, and retirement solutions. Employees in related roles typically analyze financial data, develop client plans, and use industry tools to support clients' financial security.

What are the key skills and qualifications needed to thrive as a Financial Advisor at iA Financial Group, and why are they important?

To thrive as a Financial Advisor at iA Financial Group, you need strong analytical abilities, financial planning expertise, and a relevant degree or certification such as CFP or mutual fund licensing. Familiarity with financial planning software, CRM systems, and investment analysis tools is typically required. Outstanding interpersonal skills, trustworthiness, and effective communication help build lasting client relationships. These skills are crucial for providing tailored financial advice that supports clients' goals while meeting regulatory requirements and company standards.

What is the difference between Ia Financial Group vs Financial Analyst?

AspectIa Financial GroupFinancial Analyst
Required CredentialsTypically requires a degree in finance, accounting, or related field; certifications like CFA or CPA are commonSame as Ia Financial Group: degree in finance or related; certifications like CFA or CPA are advantageous
Work EnvironmentCorporate offices, financial institutions, or consulting firmsCorporate finance departments, investment firms, or banks
Industry UsageFinancial services, investment management, bankingFinance, investment analysis, banking

Both Ia Financial Group and Financial Analyst roles require similar educational backgrounds and certifications. They often work in corporate or financial environments within the finance industry. The main difference lies in the specific company or organization, with Ia Financial Group being a particular employer or firm, while Financial Analyst is a broader job title used across many organizations.

What is the typical team structure and collaborative environment like at iA Financial Group for new employees?

At iA Financial Group, new employees typically join well-structured teams that encourage collaboration across departments, such as finance, IT, sales, and customer service. Team members often participate in regular meetings, joint projects, and cross-functional initiatives, enabling them to learn from colleagues with diverse expertise. The company fosters a supportive work environment through mentorship programs and continuous training, which helps new hires integrate smoothly and grow professionally. Open communication and teamwork are highly valued, making it easier for employees to share ideas and solve challenges together.

Is iA Financial Group a good company?

iA Financial Group is a well-established insurance and financial services company known for stability and comprehensive benefits. Employees often cite a positive work environment and opportunities for professional development, though experiences can vary by role and location.

What is the highest job in demand right now?

In the finance sector, roles such as financial analysts, investment bankers, and financial advisors are currently in high demand due to economic growth and market activity. Skills in data analysis, financial modeling, and certifications like CFA or CFP can enhance job prospects in these roles.
More about Ia Financial Group jobs
What cities are hiring for Ia Financial Group jobs? Cities with the most Ia Financial Group job openings:
What states have the most Ia Financial Group jobs? States with the most job openings for Ia Financial Group jobs include:
Infographic showing various Ia Financial Group job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 14% Full Time, 76% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $71,627 per year, or $34.4 per hour.

Customer Service Representative

IA American

Austin, TX โ€ข Hybrid

$15.75 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Bilingual Customer Service Representative

As a Bilingual Customer Service Representative, you'll be at the core of our mission. Here are the main responsibilities:

  • Process cancellations for all products with accuracy and efficiency
  • Review cancellation requests for missing information, pending claims, and policy status
  • Assist with printing and mailing checks to the appropriate recipients
  • Respond to lender requests and maintain the Ford website
  • Manage work email to ensure timely communication
  • Answer high-volume calls from dealerships and customers regarding cancellations and service issues
  • Resolve customer concerns in a timely and professional manner
  • Support additional tasks as requested by the supervisor

We're looking for someone who:

  • Is known for their strong attention to detail
  • Stands out for their customer service excellence
  • Demonstrates strong analytical and problem-solving abilities
  • Is recognized for their organizational skills and ability to prioritize
  • Has 2+ years of customer service experience, preferably in insurance, financial services, automotive, or related fields
  • Is fluent in Spanish, both written and verbal
  • Is located in Austin, TX and able to come into the office twice per month

Additional capabilities that support success:

  • Strong computer and MS Office skills, with the ability to learn new systems quickly
  • Knowledge of company products or the ability to learn them quickly
  • Ability to perform under pressure and manage multiple tasks
  • Strong written and verbal communication skills
  • Ability to work independently and as part of a team
  • A positive, learning-oriented attitude
  • Ability to adapt well to procedural and organizational changes

A work environment where learning and development merge with a collective pursuit of excellence

A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed

The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces

Competitive benefits: Flexible Health, Dental, and Vision insurance, 401(k) + company match, PTO plan, employee and family assistance program, ergonomic furniture program, performance bonus, and much more

iA American Warranty, L.P.

Posting End Date: 2026-06-30

iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our differences make us unique, and even stronger. That's why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts!