VSC Claims Support Agent
Austin, TX ยท Remote
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
Austin, TX ยท Remote
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
Austin, TX ยท Remote
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
Austin, TX ยท On-site
$68K - $68K/yr
Company IA Financial Services Inc. Posting End Date 2026-08-31 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance ...
Austin, TX ยท On-site
$68K - $68K/yr
Company IA Financial Services Inc. Posting End Date 2026-08-31 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance ...
Austin, TX ยท On-site
Company IA Financial Services Inc. Posting End Date 2026-09-01 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance ...
Austin, TX ยท On-site
Company IA Financial Services Inc. Posting End Date 2026-09-01 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance ...
Austin, TX ยท On-site
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
Austin, TX ยท On-site
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
Farmington Hills, MI ยท On-site
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
Farmington Hills, MI ยท On-site
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
Kalamazoo, MI ยท On-site
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
Kalamazoo, MI ยท On-site
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
Austin, TX ยท Hybrid
Company IA Financial Services Inc. Posting End Date 2026-09-01 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance ...
Austin, TX ยท Hybrid
Company IA Financial Services Inc. Posting End Date 2026-09-01 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance ...
Austin, TX ยท Hybrid
$68K - $68K/yr
Company IA Financial Services Inc. Posting End Date 2026-08-31 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance ...
Austin, TX ยท Hybrid
$68K - $68K/yr
Company IA Financial Services Inc. Posting End Date 2026-08-31 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance ...
Dublin, OH ยท Hybrid
Company IA Financial Services Inc. Posting End Date 2026-09-01 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance ...
Dublin, OH ยท Hybrid
Company IA Financial Services Inc. Posting End Date 2026-09-01 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance ...
Dublin, OH ยท Hybrid
$66K - $67K/yr
Company IA Financial Services Inc. Posting End Date 2026-08-31 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance ...
Dublin, OH ยท Hybrid
$66K - $67K/yr
Company IA Financial Services Inc. Posting End Date 2026-08-31 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance ...
Waco, TX ยท Hybrid
$15.50 - $20/hr
Following the iA Financial Group Code of Conduct What could accelerate your success in this role We're looking for someone who: * Is known for strong attention to detail * Stands out for clear ...
Waco, TX ยท Hybrid
$15.50 - $20/hr
Following the iA Financial Group Code of Conduct What could accelerate your success in this role We're looking for someone who: * Is known for strong attention to detail * Stands out for clear ...
Grand Rapids, MI ยท On-site
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
Grand Rapids, MI ยท On-site
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
Grand Rapids, MI ยท On-site
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
Grand Rapids, MI ยท On-site
In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive ...
Waco, TX ยท On-site
$14.25 - $19.25/hr
Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 ...
Waco, TX ยท On-site
$14.25 - $19.25/hr
Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 ...
Waco, TX ยท On-site
$14.25 - $19.25/hr
Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 ...
Waco, TX ยท On-site
$14.25 - $19.25/hr
Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 ...
Waco, TX ยท On-site
$14.25 - $19.25/hr
Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 ...
Waco, TX ยท On-site
$14.25 - $19.25/hr
Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 ...
Waco, TX ยท Hybrid
Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 ...
Waco, TX ยท Hybrid
Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 ...
Waco, TX ยท On-site
$16 - $20.50/hr
Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 ...
Waco, TX ยท On-site
$16 - $20.50/hr
Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 ...
$16 - $20.50/hr
Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 ...
$16 - $20.50/hr
Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 ...
$31.5K - $39.1K
6% of jobs
$44.7K is the 25th percentile. Wages below this are outliers.
$39.1K - $46.7K
25% of jobs
$46.7K - $54.3K
13% of jobs
The median wage is $61.2K / yr.
$54.3K - $61.9K
6% of jobs
$61.9K - $69.5K
4% of jobs
$69.5K - $77K
12% of jobs
$77K - $84.6K
6% of jobs
$87.5K is the 75th percentile. Wages above this are outliers.
$84.6K - $92.2K
6% of jobs
$92.2K - $99.8K
8% of jobs
$99.8K - $107.4K
7% of jobs
$107.4K - $115K
5% of jobs
$31.5K
$71.6K
$115K
| Aspect | Ia Financial Group | Financial Analyst |
|---|---|---|
| Required Credentials | Typically requires a degree in finance, accounting, or related field; certifications like CFA or CPA are common | Same as Ia Financial Group: degree in finance or related; certifications like CFA or CPA are advantageous |
| Work Environment | Corporate offices, financial institutions, or consulting firms | Corporate finance departments, investment firms, or banks |
| Industry Usage | Financial services, investment management, banking | Finance, investment analysis, banking |
Both Ia Financial Group and Financial Analyst roles require similar educational backgrounds and certifications. They often work in corporate or financial environments within the finance industry. The main difference lies in the specific company or organization, with Ia Financial Group being a particular employer or firm, while Financial Analyst is a broader job title used across many organizations.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 16 days ago
iA American Warranty Group is seeking a dynamic Claims Support Agent to assist with claims handling.
Your Day to Day
Resolve disputes and conflict with inbound caller -taking escalation calls
Answering customer service related calls from inbound callers including contract holders, and repair shops.
Initiating the claim based on contract holder information being provided.
Providing the contract holder with the appropriate direction as to the procedure and the next steps of the claim process, and identifying any questions or concerns from the caller.
Research the contract and provide pertinent information for claim eligibility based on contract verbiage, and to ensure that the contract term is valid, and that the concern is a covered component.
Transferring claim concerns that go beyond basic customer service handling to the appropriate department in claims, payments, contract administration, or to supervisory staff for handling.
Be available in queue and conform to any management directives necessary for KPI conformity.
Demonstrate flexibility and display the range of knowledge and willingness for further training to enable the ability for light claim, or even advanced claim queue training and claims handling.
Maintain media management of company systems provided, including messaging, email, phone and laptop accessories.
Generate work assignments to appropriate employees for customer service and claim related items.
Making detailed claim notes in Toro concerning caller situations.
Perform callbacks when directed by management.
Validate and process customer reimbursement requests.
Review online claim submissions for completeness and assign to appropriate adjuster workflow. Reply to submitting users if more information is needed.
Review and process claims submitted with no prior review or approval and take appropriate action including communicating with the entity that submitted.
What You Have
High School Graduate or equivalency; Associate's Degree or equivalent work experience preferred.
At least 6 months of customer service call center experience.
Basic Windows PC operations, touch typing.
We Offer
Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.
#LI-BW
Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.
CompanyiA American Warranty, L.P.Posting End Date2027-01-01iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!
iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!
Our Commitment to Diversity and InclusionOur differences make us unique, and even stronger. That's why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.
Sourced by ZipRecruiter
Finance and insurance
51 - 200 Employees
Austin, TX, US