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Hydac Jobs (NOW HIRING)

Customer Service Associate

Denver, NC · On-site +1

$13.50 - $18.50/hr

HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is to provide quality products, components and services ...

Customer Service Associate

Freemansburg, PA · On-site +1

$14.25 - $19.75/hr

HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is to provide quality products, components and services ...

HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is to provide quality products, components and services ...

Description HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is to provide quality products, components ...

Painter, 2nd Shift

Bethlehem, PA · On-site

$18 - $24.50/hr

HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is to provide quality products, components and services ...

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Hydac information

What are the key skills and qualifications needed to thrive as a Hydac Engineer, and why are they important?

To excel as a Hydac Engineer, you typically need a degree in mechanical or electrical engineering, with expertise in hydraulics and fluid technology. Familiarity with CAD software, hydraulic simulation tools, and Hydac-specific products or certifications is highly beneficial. Strong problem-solving, teamwork, and communication skills set candidates apart in this field. These skills ensure the effective design, maintenance, and troubleshooting of complex hydraulic systems, maximizing efficiency and safety.

What types of projects and industries do Hydac engineers typically work on, and how does this influence their day-to-day responsibilities?

Hydac engineers often work on projects related to hydraulic systems, fluid technology, and filtration solutions across a variety of industries, including automotive, industrial manufacturing, and renewable energy. This diversity means that daily responsibilities can range from designing custom hydraulic components to troubleshooting system issues onsite or collaborating with clients to optimize energy efficiency. Engineers regularly work within multidisciplinary teams, coordinating with sales, R&D, and service departments to deliver tailored solutions. This dynamic environment offers exposure to cutting-edge technologies and provides ample opportunities for skill development and career advancement.

What is a Hydac and what does the company do?

HYDAC is an international company specializing in fluid technology, hydraulics, and electronic control systems. They provide products and solutions for hydraulic systems, filtration, cooling, and fluid management across industries such as automotive, renewable energy, and industrial engineering. HYDAC offers components like filters, accumulators, valves, sensors, and complete system solutions to improve efficiency and reliability in machinery and process operations.

What is the difference between Hydac vs Hydraulic Technician?

AspectHydacHydraulic Technician
Required CredentialsHydac certifications, technical trainingHydraulic system certifications, technical training
Work EnvironmentManufacturing, industrial settings, maintenanceIndustrial, construction, maintenance facilities
Industry UsageHydac specializes in hydraulic components and systemsHydraulic technicians service various brands and systems
Common Search IntentComparing Hydac products or servicesLearning about hydraulic system repair and maintenance

Hydac is a company that produces hydraulic components and systems, often requiring specific certifications. Hydraulic Technicians are skilled professionals who repair and maintain hydraulic systems, including those from Hydac. While Hydac focuses on manufacturing, Hydraulic Technicians work across various brands and systems, often with overlapping certifications and work environments. Understanding these differences helps in choosing the right career path or service provider in the hydraulic industry.

More about Hydac jobs
What cities are hiring for Hydac jobs? Cities with the most Hydac job openings:
What states have the most Hydac jobs? States with the most job openings for Hydac jobs include:
Infographic showing various Hydac job openings in the United States as of May 2026, with employment types broken down into 2% Internship, 94% Full Time, and 4% Nights. Highlights an 96% Physical, and 4% Remote job distribution.

Customer Service Associate

Hydac

Denver, NC • On-site, Remote

$13.50 - $18.50/hr

Other

Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


HYDAC rating

7.4

Company rating: 7.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is to provide quality products, components and services that meet our customer expectations while being committed to the protection and preservation of our environment. HYDAC's passionate team designs and manufactures a comprehensive line of innovative and reliable solutions optimized for any demand our customers require.
HYDAC is looking for a Customer Service Associate who sits at the center of the business... someone who understands how customer expectations, internal operations, and real-world constraints come together. This role is for a person who takes ownership by default, thinks ahead, and knows that details matter because outcomes depend on them.
Let's be clear up front: this isn't a traditional customer service job.
If you enjoy untangling complexity, spotting problems before they become issues, and using data and technology to stay ahead, you'll feel at home here.
Why This Role Is Different
At HYDAC, customer service isn't about reacting - it's about control and execution. You'll be trusted with full responsibility for supporting assigned customers, from demand visibility to delivery follow-through. Your work will directly influence service levels, forecast accuracy, and long-term customer confidence. You'll have room to operate, access to the people who make decisions, and the expectation that you'll use good judgment to get things done. This is a role with autonomy, not micromanagement.
You will make an impact in this role by:
What You'll Be Responsible For

  • Acting as the primary operational point of contact for assigned customers, ensuring accuracy, consistency, and follow-through
  • Turning customer demand into clear, actionable requirements for Sales, Production, and Supply Chain
  • Managing orders end to end-from entry through delivery-using ERP and CRM systems
  • Staying ahead of potential issues related to capacity, lead times, or shifting demand and addressing them early
  • Keeping internal teams aligned so customers receive exactly what they need, when they need it
  • Communicating clearly and confidently with customers around status, changes, and expectations
  • Using Excel, reporting tools, and AI-enabled workflows to identify trends and improve how work gets done
  • Maintaining clean data, solid documentation, and real visibility into customer activity
Who This Role Fits Best
  • This role tends to suit someone who:
  • Thinks logically and executes with discipline
  • Cares about details but understands the bigger picture
  • Works well independently and doesn't wait to be told what to do
  • Is comfortable making decisions in situations that aren't black and white
  • Uses technology-especially Excel and AI tools-to work more efficiently
  • Communicates professionally with both customers and internal partners
Requirements
To be considered for the Customer Service Associate role, you must have the following minimum qualifications:
Experience That Helps
  • Supporting OEM or distribution customers
  • Strong working knowledge of SAP
  • Experience with Salesforce.com and/or Microsoft Dynamics
  • Exposure to Lean, Continuous Improvement, or Six Sigma environments
Qualifications
  • Bachelor's degree preferred
  • High School diploma or GED required; equivalent experience considered
  • Reliable high-speed internet required for hybrid or remote work
How the Right Person Sees This Role
  • A role where you own results, not just tasks
  • An opportunity to influence outcomes, not simply process orders
  • A position where attention to detail and smart use of data directly impact customer success

HYDAC offers employees a comprehensive medical/dental/vision plan, paid holidays, PTO, 401k with company matching, FSA account, short term disability and life insurance, and pet insurance.
Click the "apply" button to be considered for this opening!
HYDAC is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.