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Hvac Dispatcher Jobs in Indiana (NOW HIRING)

Dispatcher

Fort Wayne, IN · On-site

$25/hr

Job Summary The HVAC Dispatcher is responsible for coordinating service calls, scheduling technicians, and ensuring efficient routing to maximize productivity and customer satisfaction. This role is ...

Job Summary The HVAC Dispatcher is responsible for coordinating service calls, scheduling technicians, and ensuring efficient routing to maximize productivity and customer satisfaction. This role is ...

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HVAC Technician

Syracuse, IN · On-site

$27 - $40/hr

We are looking for an experienced HVAC technician to join our team! (minimum 4 years experience) You will install, service, and repair heating and air conditioning systems. Responsibilities:

HVAC Technician

Muncie, IN · On-site

$65K - $80K/yr

Summers Plumbing Heating & Cooling is looking for a full-time HVAC Technician to join our team in Muncie, IN. The pay for this position is: We offer $65,000 to $80,000 per year (depending on ...

Summers Plumbing Heating & Cooling is looking for a full-time HVAC Technician to join our team in Anderson, IN. The pay for this position is: We offer $65,000 to $80,000 per year (depending on ...

BENEFITS FOR OUR HVAC TECH - SERVICE ADVISOR: * Health, vision, dental, and life * A company-matched 401(k) plan * Short- and long-term disability * Fun company activities like monthly lunches and ...

BENEFITS FOR OUR HVAC TECH - SERVICE ADVISOR: * Health, vision, dental, and life * A company-matched 401(k) plan * Short- and long-term disability * Fun company activities like monthly lunches and ...

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Hvac Dispatcher information

See Indiana salary details

$10

$20

$32

How much do hvac dispatcher jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for hvac dispatcher in Indiana is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.64 per hour, depending on experience, location, and employer.

What is an HVAC dispatcher?

An HVAC Dispatcher coordinates service calls between customers and technicians in the heating, ventilation, and air conditioning (HVAC) industry. They schedule appointments, dispatch technicians to job sites, and ensure timely service delivery. Their role involves maintaining communication with both customers and field employees, updating work orders, and managing service records. Strong organizational and communication skills are essential for success in this role.

What does an HVAC dispatcher do?

A typical day for an HVAC Dispatcher involves receiving and prioritizing service calls, scheduling and coordinating technician assignments, and communicating updates to both customers and field staff. Dispatchers regularly use software systems to track job progress and ensure that technicians have the right information and resources for each appointment. The role requires frequent interaction with customers, technicians, and managers to resolve scheduling conflicts, provide updates, and address urgent service needs. While days can be fast-paced, this position offers valuable experience in logistics and customer service, which can lead to advancement opportunities within the company.

What are the key skills and qualifications needed to thrive as an HVAC dispatcher?

To thrive as an HVAC Dispatcher, you need strong organizational skills, attention to detail, and a solid understanding of HVAC service processes, often supported by a high school diploma or equivalent. Familiarity with dispatching software, scheduling systems, and basic knowledge of HVAC terminology is typically expected. Excellent communication, customer service orientation, and the ability to multitask set top performers apart. These skills ensure efficient coordination between technicians, customers, and management, leading to timely service delivery and customer satisfaction.

How to become a HVAC dispatcher?

To become an HVAC dispatcher, candidates typically need a high school diploma or equivalent, along with experience in HVAC or related fields. Strong organizational, communication, and computer skills are essential, and familiarity with dispatch software or scheduling tools is often required. Some employers may prefer candidates with industry certifications or knowledge of HVAC systems.

Is being an HVAC dispatcher hard?

HVAC dispatchers coordinate service calls, schedule technicians, and manage communication between clients and technicians. The role requires strong organizational skills, multitasking, and knowledge of HVAC systems, but it is generally considered manageable with experience and good communication abilities.

What are the most commonly searched types of Hvac Dispatcher jobs in Indiana?

The most popular types of Hvac Dispatcher jobs in Indiana are:

What are popular job titles related to Hvac Dispatcher jobs in Indiana?

For Hvac Dispatcher jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Hvac Dispatcher jobs in Indiana look for?

The top searched job categories for Hvac Dispatcher jobs in Indiana are:

What cities in Indiana are hiring for Hvac Dispatcher jobs?

Cities in Indiana with the most Hvac Dispatcher job openings:

Infographic showing various Hvac Dispatcher job openings in Indiana as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,603 per year, or $21 per hour.

$17.75 - $23.75/hr

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Job description

Opportunity Highlight; UP TO $1,000 Sign-on bonus
Company Overview

Hope Plumbing is a locally owned and operated full-service plumbing company specializing in residential and commercial projects. Located near the vibrant Broad Ripple area, we pride ourselves on delivering high-quality, efficient, and courteous plumbing services through a skilled team of tradespeople.

About the Role:

The HVAC Dispatcher plays a critical role in efficiently scheduling and coordinating HVAC service technicians to meet customer needs promptly and effectively. This position serves as the communication hub between customers, field technicians, and management, facilitating smooth operations and timely service delivery. The HVAC Dispatcher is responsible for managing service requests, prioritizing jobs based on urgency and technician availability, and maintaining accurate records of all dispatch activities. By optimizing routes and schedules, the dispatcher helps maximize productivity while minimizing downtime and travel costs. Ultimately, this role contributes significantly to customer satisfaction and the overall success of the HVAC service operation.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in dispatching or scheduling, preferably within the HVAC or related service industry.
  • Strong organizational and multitasking abilities to manage multiple service requests simultaneously.
  • Excellent communication skills, both verbal and written, to interact effectively with customers and technicians.
  • Proficiency with dispatching software, scheduling tools, and basic computer applications.

Preferred Qualifications:

  • Associate degree or higher in business administration, logistics, or a related field.
  • Experience working with HVAC technical terminology and understanding of HVAC systems.
  • Familiarity with GPS and route optimization software.
  • Customer service experience in a fast-paced environment.
  • Ability to work flexible hours, including evenings or weekends, as needed.

Responsibilities:

  • Receive and process incoming service requests via phone, email, or digital platforms, ensuring all necessary information is accurately captured.
  • Schedule and dispatch HVAC technicians to service calls based on skill set, location, and availability, while considering priority and emergency situations.
  • Maintain real-time communication with field technicians to monitor job progress, provide updates, and adjust schedules as needed.
  • Coordinate with customers to confirm appointments, provide estimated arrival times, and address any scheduling concerns or changes.
  • Update and maintain detailed records of dispatch activities, technician assignments, and service outcomes in the company’s management system.
  • Collaborate with management to identify opportunities for improving dispatch processes and enhancing overall operational efficiency.
  • Ensure compliance with company policies, safety regulations, and customer service standards throughout the dispatch process.

Skills:

The HVAC Dispatcher utilizes strong communication skills daily to coordinate between customers and technicians, ensuring clear and timely information exchange. Organizational skills are essential for managing multiple service requests, prioritizing jobs, and maintaining accurate records to support operational efficiency. Technical proficiency with dispatching and scheduling software enables the dispatcher to optimize technician routes and schedules effectively. Problem-solving skills are frequently applied to handle unexpected changes, such as emergency calls or technician availability issues, while maintaining customer satisfaction. Additionally, interpersonal skills foster positive relationships with team members and customers, contributing to a collaborative and responsive work environment.
Please submit a copy of your resume for consideration!