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Humanitarian Jobs in Quebec (NOW HIRING)

The Royal Canadian Air Force

CA$4.3K - CA$6.4K/mo

Humanitarian Relief * Combined Operations with Foreign Militaries * Electronic Warfare Training and Support You will find a comprehensive list of the primary duties on the forces.ca website. To be ...

The Royal Canadian Air Force

CA$4.3K - CA$6.4K/mo

Humanitarian Relief * Combined Operations with Foreign Militaries * Electronic Warfare Training and Support You will find a comprehensive list of the primary duties on the forces.ca website. To be ...

All JobsHumanitarian JobsHumanitarian Jobs in Quebec

Humanitarian information

See Quebec salary details

$19.5K

$57.2K

$118.5K

How much do humanitarian jobs pay per year?

As of Aug 20, 2026, the average yearly pay for humanitarian in Quebec is $57,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $66,500.00 per year, depending on experience, location, and employer.

What is a humanitarian?

Humanitarians are individuals who dedicate their time, skills, or resources to improving the well-being of others, especially people affected by crises such as natural disasters, conflicts, or poverty. They work to provide relief and support to vulnerable communities through organizations, non-profits, or volunteer efforts. Humanitarians can serve in a variety of roles, including delivering aid, advocating for human rights, or coordinating emergency response. Their main goal is to alleviate suffering and promote human dignity without discrimination.

What do humanitarians do?

Humanitarians devote their time and energy to promoting human welfare and assisting other people in need. You do not necessarily need a job to be a humanitarian. For example, volunteering at a homeless shelter or donating time and money to end hunger or to support refugees or human rights agencies are also humanitarian acts. However, there are also many jobs that can be classified as “humanitarian” jobs. These range from being a volunteer coordinator for a local charity to working as a physician for an international aid organization such as Doctors Without Borders. The responsibilities of a humanitarian range greatly depending on the position and work requirements.

What are the key skills and qualifications needed to thrive as a humanitarian, and why are they important?

To thrive as a Humanitarian, you need a strong background in international relations, project management, and cultural competency, often supported by a relevant degree or field experience. Familiarity with data collection tools, humanitarian standards (such as Sphere), and languages commonly spoken in crisis regions is highly valuable. Outstanding soft skills include adaptability, resilience, and effective cross-cultural communication. These skills and qualities are essential for delivering aid, building trust with communities, and navigating the challenges of crisis settings.

What are some common challenges humanitarians face when working in the field, and how can these be addressed?

Humanitarians often encounter challenges such as working in unstable or resource-constrained environments, managing cross-cultural communication, and responding quickly to evolving crises. These challenges require adaptability, strong problem-solving skills, and the ability to work effectively under pressure. Building resilience, participating in ongoing training, and fostering strong teamwork are essential strategies for overcoming these obstacles and delivering effective aid.

What is the difference between Humanitarian vs Social Worker?

AspectHumanitarianSocial Worker
Required CredentialsRelevant degrees (e.g., International Development, Humanitarian Studies), certifications in emergency responseSocial work degree (BSW, MSW), licensure
Work EnvironmentFieldwork in disaster zones, refugee camps, developing countriesCommunity settings, hospitals, schools, government agencies
Employer & IndustryNGOs, international agencies, relief organizationsGovernment agencies, healthcare facilities, non-profits
Search & Comparison IntentUnderstanding roles in emergency and international aidSupporting individuals and communities in social services

While both Humanitarians and Social Workers aim to improve lives, Humanitarians focus on emergency relief and international aid in crisis zones, often working abroad. Social Workers typically serve local communities, providing ongoing support in social services. Their credentials, work environments, and employer types differ, reflecting their distinct roles within the broader field of helping professions.

More about Humanitarian jobs

What job categories do people searching Humanitarian jobs in Quebec look for?

The top searched job categories for Humanitarian jobs in Quebec are:

Humanitarian jobs near you
Infographic showing various Humanitarian job openings in Quebec as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,169 per year, or $27.5 per hour.

Customer Service Coordinator - Import/ Export

Oldenburg-Portugiesische Dampfschiffs-Rhederei

Quebec, QC • On-site

Full-time

Posted 6 days ago

Job description

Led by Rodolphe Saade, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

CMA CGM Montreal is recruiting for a Customer Service Coordinator to join our Team - driven, problem solving, Customer Centric candidates who thrive in a fast-paced environment are welcome!

CANDIDATES MUST BE LEGALLY AUTHORIZED TO WORK IN CANADA: valid work permit, permanent resident or citizen.

POSITION SUMMARY

The Customer Service Coordinator plays a key role in delivering outstanding customer service by providing support and guidance on export and import shipments. This position focuses on addressing the specific needs and expectations of customers while adhering to established policies and standards.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Address customer inquiries, provide information, and resolve issues efficiently.
  • Ensure all customer queries (via all channels) are responded to within agreed SLA & quality.
  • Assist customers with documentation, including bills of lading and shipping instructions.
  • Provide proactive shipment status updates to customers.
  • Coordinate with internal teams for resolution and follow-ups.
  • Promote digital platforms and educate customers on digital tools.
  • Identify opportunities for upselling basic value-added services (VAS).
  • Contact customers and manage/coordinate system modifications when needed (vessel delays, call omits, roll over, cut & run, late VGM etc.).

QUALIFICATIONS

  • Education: University degree and transportation certificate an asset.
  • Experience: Proven experience in a customer service role, preferably at least one year within the shipping, logistics, or transportation industry.
  • Other:
    • Bilingual is a must - Fluent in written and spoken English and French; additional language skills are a plus.
    • Excellent verbal and written communication skills, with the ability to effectively communicate complex information in a clear and concise manner.
    • Strong problem-solving and decision-making abilities, with a customer-focused mindset.
    • Ability to multitask and prioritize tasks in a demanding environment, while maintaining an elevated level of accuracy and diligence.
    • Proficiency in using Salesforce software and other relevant tools, an asset.
    • Exceptional people skills, with the ability to build and maintain strong relationships with customers and internal stakeholders.
    • Flexibility to adapt to changing priorities and work collaboratively in a team environment.
    • Strong organizational and time management skills, with the ability to meet deadlines and manage multiple customer requests simultaneously.

We thank all candidates for their interest in applying for this position and working at CMA CGM, please note, only those selected for an interview will be contacted.

We are an equal opportunity employer!

Come along on CMA CGM's adventure !
 

Apply