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Human Services Technology Jobs in Raleigh, NC (NOW HIRING)

Wake County

Guest Services Technician

Raleigh, NC · On-site

$13 - $16/hr

Associate's Degree in a Human Services or equivalent field * Customer Service Experience How Will ... Ability to effectively use office equipment and technology, including Microsoft Office applications ...

Ask IT consulting

QA Tester

Durham, NC · On-site

The NC Department of Health and Human Services seeks a contractor resource to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Test ...

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Showing results 21-40

All JobsHuman Services Technology JobsHuman Services Technology Jobs in Raleigh, NC

Human Services Technology information

See Raleigh, NC salary details

$17K

$45.3K

$66.1K

How much do human services technology jobs pay per year?

As of Sep 9, 2026, the average yearly pay for human services technology in Raleigh, NC is $45,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $55,400.00 per year, depending on experience, location, and employer.

What is human services technology?

Human Services Technology refers to the integration of technology into the field of human services to improve the delivery and management of services to individuals and communities. Professionals in this field use digital tools and software for case management, data collection, client communication, and resource coordination. The goal is to enhance efficiency, accessibility, and outcomes in areas such as social work, counseling, and community outreach. This field is essential as it helps bridge the gap between clients and the help they need, making services more effective and widely available.

What are the key skills and qualifications needed to thrive as a human services technology professional, and why are they important?

To thrive as a Human Services Technology professional, you need knowledge of social services principles, case management, and often an associate degree or certification in human services or a related field. Familiarity with client management software, electronic recordkeeping systems, and basic office applications is typically required. Strong interpersonal skills, cultural competence, and effective communication help professionals connect with diverse clients and collaborate with service providers. These skills and qualities are crucial for delivering effective support, ensuring accurate documentation, and fostering positive client outcomes in the human services field.

What are some common challenges faced by professionals in human services technology, and how can they be addressed?

Professionals in Human Services Technology often encounter challenges such as adapting to rapidly evolving software tools, managing sensitive client information securely, and balancing technology use with personal client interactions. Staying up-to-date with industry-standard platforms and participating in regular training can help address these challenges. Additionally, collaborating closely with IT and social service teams ensures effective integration of technology while maintaining client-centered care.

What is the difference between Human Services Technology vs Social Services Assistant?

AspectHuman Services TechnologySocial Services Assistant
Required CredentialsAssociate degree or certification in human services or related fieldHigh school diploma or equivalent; some roles may require certification
Work EnvironmentOffices, community centers, healthcare facilitiesSocial service agencies, community organizations, healthcare settings
Employer & Industry UsageUsed by agencies implementing technology solutions for client managementDirect client interaction and support in social service agencies
Common Search & ComparisonFocuses on technology tools and systems in human servicesEmphasizes direct client assistance and case management

Human Services Technology professionals primarily focus on implementing and managing technology systems within social service settings, whereas Social Services Assistants work directly with clients to provide support and case management. Both roles are essential in the social services industry but differ in their core responsibilities and required credentials.

What is the role of technology in human services?

In human services, technology plays a key role in case management, data collection, and communication, enabling professionals to deliver more efficient and coordinated support. It includes tools like electronic health records, client management software, and communication platforms that improve service delivery and record-keeping. Human services technology also requires knowledge of privacy regulations and often involves training in specific software applications.

What kind of jobs fall under human services technology?

Jobs in human services technology include roles such as case management software specialists, health informatics coordinators, and social services data analysts. These positions often require knowledge of information systems, data management, and technology tools used to support social and health services delivery.

What cities near Raleigh, NC are hiring for Human Services Technology jobs?

Cities near Raleigh, NC with the most Human Services Technology job openings:

Human Services Technology jobs near you
Infographic showing various Human Services Technology job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $41,103 per year, or $19.8 per hour.

Mobile Crisis Management Behavioral Technician

Lillington, NC • On-site

Daymark Recovery Services, Inc.
Offices of Mental Health Practitioners • 201 - 500 employees
Learn more about Daymark Recovery Services, Inc.external

$25.48 - $26.43/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Key responsibilities

  • Assist consumers with crisis interventions and behavioral support in community settings.

  • Provide psychoeducation, relapse prevention, and support for housing, education, and employment.

  • Support the development and implementation of individualized care plans and communicate progress to the team leader.

Daymark Recovery Services rating

5.5

Company rating: 5.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

New Hires Who are Benefit Eligible may qualify for Hiring Bonus
Company Mission Statement:
Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.
Comprehensive Benefits Package:
  • Medical, Dental and Vision Insurance
  • Health Spending Account
  • Company-Paid Life Insurance
  • Short Term Disability
  • 401(k)
  • Paid Holidays
  • Paid Vacation and Sick Leave
  • Employee Assistant Program
  • Referral Bonus Opportunities
  • Extensive Internal Training Program

Pay Scale: Pay is based off education, experience, and certification level. Plus, shift differential for Nights and Weekends.
Levels are;
Para Professional: $19.71/hr
Peer Support: $20.67/hr.
AP: $22.60/hr.
Associate level QP: $24.04-$25.48/hr.
Bachelor's Level QP: $25.48-$26.43/hr.
Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate's office, community sites, and DAYMARK Service Areas in crisis. Case management/supportive services for disposition of cases is also a core function of this job.
Summary:
  • Provides psychoeducation as indicated in the PCP
  • Assists with crisis interventions
  • Assists the team leader with behavioral and substance use disorder interventions
  • Assists with the development of relapse prevention and disease management strategies
  • Participates in the initial development, implementation, and ongoing revision of the PCP
  • Communicates the beneficiary's progress and the effectiveness of the strategies and interventions to the team leader as outlined in the PCP

Essential Duties and Responsibilities:
This person is an integral member of an array of services. The responsibilities of the Para professional include, but are not limited to, the following:
Consumer Education / Advocacy
Ensures that consumer/legally responsible person receives information regarding rights and assistance as needed in exercising rights. Assists consumer/legally responsible person in obtaining information about available service providers.
Self Help:
Helps the consumer make informed independent choices and develop a network of supportive individuals.
Pre-Crisis Support
Assist the consumer with using the crisis plan and provide relapse prevention support.
Housing
Supports the consumer to maintain stable housing, improve housing situation, and enhance independent living skills.
Education/Employment
Assists the client in gaining information about going back to school or job training
Developing and implementing a Mental Health Wellness Recovery Action Plan (WRAP)
If with an approved WRAP facilitator or trainer, this can include skill maintenance and enhancement around meals and social activities to build peer relationships where eating is not the core activity.
Units Billed Minimum Requirement: The direct service guideline is 75% of time spent in specific billable contacts per week in the community. (120 units a week)
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Must fall under one of the two tech levels below AND be able to demonstrate 1 year of experience providing crisis care in assertive outreach, assertive community treatment, emergency departments, inpatient units, or other services providing comprehensive emergency/crisis services.
Tech 1:
  • Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction.
  • Peer Support - Requires Peer Support Certification.
  • AP -requires a bachelor's degree in social work, Counseling or another Human Services field with no experience.

Tech 2:
  • QP- requires an associate or bachelor's degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.

What Daymark Recovery Services employees say

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