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Human Services Associate Jobs in Massachusetts (NOW HIRING)

Devereux

Human Services Paid Summer Intern

Rutland, MA · On-site

$20.50 - $23.87/hr

Description Are you interested in working for a human services agency where the sky is the limit ... Associate, Mental Health Technician, ASD Qualifications * Must be 21 years of age or older.

Devereux

Human Services Paid Summer Intern

Rutland, MA

$20.50 - $23.87/hr

Are you interested in working for a human services agency where the sky is the limit for growth ... Mental Health Associate, Mental Health Technician, ASD * Must be 21 years of age or older.

Devereux

Human Services Paid Summer Intern

Rutland, MA · On-site

$20.50 - $23.87/hr

Description Are you interested in working for a human services agency where the sky is the limit ... Associate, Mental Health Technician, ASD Qualifications * Must be 21 years of age or older.

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$14

$28

$45

How much do human services associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for human services associate in Massachusetts is $28.36, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $31.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Human Services Associate, and why are they important?

To thrive as a Human Services Associate, you generally need an associate degree in human services or a related field, along with foundational knowledge of social work and case management. Familiarity with client management software, basic office productivity tools, and possibly certifications in crisis intervention or first aid are often valued. Strong interpersonal communication, empathy, and problem-solving skills help you effectively support clients and collaborate with interdisciplinary teams. These skills and qualifications are crucial for delivering comprehensive support services and improving client outcomes in community or social service settings.

What are some common challenges faced by Human Services Associates when working with diverse client populations?

Human Services Associates often work with clients from a wide range of backgrounds, which can present challenges such as language barriers, cultural differences, and varying levels of trust or engagement. Building rapport and effective communication are essential, as is adapting services to meet individual needs. Continuous training in cultural competency and crisis intervention is common to help associates navigate these challenges and provide equitable, respectful support to all clients.

What is a Human Services Associate?

A Human Services Associate is a professional who supports individuals and communities by providing assistance with social services, such as counseling, case management, and connecting clients to resources like housing, healthcare, and employment. They often work under the supervision of social workers or counselors in settings such as government agencies, non-profits, or community organizations. Their role involves interviewing clients, assessing needs, maintaining records, and helping people access the services they need to improve their quality of life.
What are the most commonly searched types of Human Services jobs in Massachusetts? The most popular types of Human Services jobs in Massachusetts are:
What cities in Massachusetts are hiring for Human Services Associate jobs? Cities in Massachusetts with the most Human Services Associate job openings:
Human Services Associate jobs near you
Infographic showing various Human Services Associate job openings in Massachusetts as of May 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $58,980 per year, or $28.4 per hour.
Client Services Associate

Client Services Associate

World Insurance Associates LLC

Westborough, MA

$80K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

World Insurance Associates rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

73rd of 258 rated insurance

Job description

About Us

We are a growing, client-focused wealth management firm committed to delivering exceptional service and personalized financial guidance. We value teamwork, professionalism, and proactive support for both our clients and financial advisors.

Position Summary

We are seeking a detail-oriented and highly organized Client Services Associate to support our financial advisors with daily operational and administrative tasks. This individual will play a critical role in ensuring a smooth client experience—from preparing for meetings to supporting account operations and follow-up.

Key Responsibilities

Client & Advisor Support

  • Schedule client meetings and manage advisor calendars

  • Prepare materials, reports, and documentation for client meetings

  • Assist advisors with follow-up action items after meetings

  • Build and maintain strong, trustworthy client relationships by delivering responsive, high-quality service

Account Operations

  • Support new client onboarding

  • Open new accounts across multiple custodians

  • Process various types of paperwork, forms, and required documentation

  • Handle account maintenance requests, including beneficiary updates, address changes, and other service items

  • Process money movement requests (transfers, distributions, contributions, etc.)

External Communication & Coordination

  • Communicate with custodians and external financial institutions such as annuity and insurance carriers

  • Track and follow up on outstanding paperwork or service requests

  • Maintain accurate client records and ensure compliance with firm and industry standards

Qualifications

  • 2–5 years of experience in financial services, wealth management, or a related client service role (preferred)

  • Strong understanding of investment accounts, custodial platforms, or advisor support operations (preferred)

  • Excellent organizational skills with strong attention to detail

  • Ability to prioritize and manage multiple tasks in a fast-paced environment

  • Strong verbal and written communication skills

  • Proficiency with Microsoft Office; experience with CRM systems is a plus

  • Professional, positive attitude and a commitment to exceptional client service

  • Bachelor’s degree (preferred)

What We Offer

  • Competitive salary of $80,000

  • 17 PTO days plus all U.S. stock market holidays

  • Comprehensive health, dental, and vision insurance

  • 401(k) plan with a 4% company match

  • Supportive, collaborative team environment

  • Opportunities for skill development and career growth within the firm

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

To Executive Search Firms and Staffing Agencies:

World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. 

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