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Human Services Associate Jobs in Worcester, MA (NOW HIRING)

Tjx

HR Shared Services Supervisor

Marlborough, MA

This role is responsible for guiding and developing a team of HR Service Center associates while promoting exceptional customer service and efficient issue resolution. Leveraging in-depth expertise ...

Arbor Associates

Regional Volume Recruiter

Southborough, MA · On-site

$52K - $60K/yr

Arbor Associates is seeking a Volume Recruitment Specialist to support our growing staffing division specializing in Healthcare, Education and Human Services. With over 40 years of staffing expertise ...

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All JobsHuman Services Associate JobsHuman Services Associate Jobs in Worcester, MA

Human Services Associate information

See Worcester, MA salary details

$13

$25

$41

How much do human services associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for human services associate in Worcester, MA is $25.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $28.56 per hour, depending on experience, location, and employer.

What is a human services associate?

A Human Services Associate is a professional who supports individuals and communities by providing assistance with social services, such as counseling, case management, and connecting clients to resources like housing, healthcare, and employment. They often work under the supervision of social workers or counselors in settings such as government agencies, non-profits, or community organizations. Their role involves interviewing clients, assessing needs, maintaining records, and helping people access the services they need to improve their quality of life.

What are the key skills and qualifications needed to thrive as a human services associate?

To thrive as a Human Services Associate, you generally need an associate degree in human services or a related field, along with foundational knowledge of social work and case management. Familiarity with client management software, basic office productivity tools, and possibly certifications in crisis intervention or first aid are often valued. Strong interpersonal communication, empathy, and problem-solving skills help you effectively support clients and collaborate with interdisciplinary teams. These skills and qualifications are crucial for delivering comprehensive support services and improving client outcomes in community or social service settings.

What are some common challenges faced by human services associates when working with diverse client populations?

Human Services Associates often work with clients from a wide range of backgrounds, which can present challenges such as language barriers, cultural differences, and varying levels of trust or engagement. Building rapport and effective communication are essential, as is adapting services to meet individual needs. Continuous training in cultural competency and crisis intervention is common to help associates navigate these challenges and provide equitable, respectful support to all clients.

Is an associate's degree in human services worth it?

An associate's degree in human services can improve job prospects for Human Services Associates by providing foundational knowledge of social services, counseling, and case management. It often qualifies individuals for entry-level positions and can serve as a stepping stone to further education or certifications in the field.

What can I do with an associate's in human services?

An associate's in human services prepares individuals for entry-level roles such as case aide, social services assistant, or behavioral health technician. These positions involve supporting clients, coordinating services, and working in settings like social service agencies, healthcare facilities, or community organizations, often requiring strong communication and organizational skills.

What are the most commonly searched types of Human Services jobs in Worcester, MA?

The most popular types of Human Services jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Human Services Associate jobs?

Cities near Worcester, MA with the most Human Services Associate job openings:

Human Services Associate jobs near you
Infographic showing various Human Services Associate job openings in Worcester, MA as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $53,887 per year, or $25.9 per hour.

Guest Services Associate-Cannabis-Part-time

Southbridge, MA • On-site

Green Meadows
Offices of Health Practitioners • 51 - 200 employees
Learn more about Green Meadowsexternal

$15.25 - $18.75/hr

Other

Re-posted 7 days ago

Job description

Guest Services Associate II

Guest Services Associate II works and manages POS stations to sell medical and recreational products as well as cover the medical desk.

Primary Responsibilities
  • Independently advises customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis
  • Correctly label cannabis products when asked of assistance from the retail vault
  • Educate customers on the safe use of their selected cannabis products
  • Check customers' identification documents to verify that they are of legal age
  • Process customers' payments using the dispensary / retail's POS system
  • Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research
  • Ensure the dispensary is clean and well-organized at all times
  • Take inventory of cannabis products and ensure that the sales floor is adequately stocked
  • Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.
  • May participate in closing activities for the inventory vault area
  • Ability to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts
  • Engaging and supporting GMF's marketing initiatives
Minimum Experience

1+ years of customer facing experience in the Retail or Hospitality Industries. Comfortable working with computers, preferably retail POS systems. Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.

Preferred Experience

Ability to speak more than one language (preferably Spanish). Foundational understanding of sales and upselling of products

Physical Requirements

Work is performed while standing, sitting and/or walking. Requires the ability to communicate effectively using speech, vision and hearing. Requires the use of hands for simple grasping and fine manipulations. Requires bending, squatting, crawling, climbing, reaching. Requires the ability to lift, carry, push or pull medium weights, up to 75 pounds. Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases.

Hours & Conditions

Must be available to work weekdays, weekends, and holidays. Adapt schedule to work alongside the changing demands.

Other Requirements

Authorization to work in the United States, or the ability to obtain the same. Must obtain a State Agent Card. Must be a minimum of 21 years of age. Must be and remain compliant with all legal or company regulations for working in the industry. Must pass all required background checks.

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