Human Service Associate Jobs in Iowa (NOW HIRING)

Iowa Health Care is seeking a 100% HR Associate to provide support for the effective delivery of human resources duties in the department. The position is located at the Health Support Services Building, assisting the clinics. The position offers a Hybrid schedule after 6 months successful completion of training, with two day's work from home. The HR Associate will support the operations by assisting with recruiting, onboarding, credentialing and compliance of staff.  Specific duties include but are not limited to posting jobs, coordinating credentialing for advanced practice providers, onboarding, scheduling training and supporting reporting and engagement activities. The Iowa Health Care clinics provide comprehensive care to the Iowa City community and beyond.  Clinics including Quick Cares and Urgent Care, primary clinics in the Muscatine, Riverside, and Iowa City corridor, The department is home to providers and staff that provide comprehensive care outside of the hospital setting and give the community a sense of care whenever they need it most.

*This position is eligible to participate in 2 hybrid work days per week, but will need to be onsite for orientation. Hybrid work must be performed at a location within the state of Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

General Operations:

• Facilitate appointment process for staff, including processing workflow forms, setup of computer accounts, access to shared folders, etc.
• Initiate HR transactions to effectuate change of status, promotion, termination, appointment, etc.
• Provide access to internal systems and coordinate communication with IT on other operational needs.
• Review and audit timecards for assigned divisions/units; ensure compliance with applicable law (e.g. FLSA), University policies, and collective bargaining agreements; identify leave that may qualify as FMLA and submit requests to the UI Health Care Leave and Disability office; review and address critical exceptions in ELMS; identify trends or patterns that may require further follow-up; answer questions from supervisors and staff; run comprehensive payroll reports and address follow-up items, as necessary.
• Maintain confidential personnel records.

Talent Management & Engagement:

• Coordinate recruitment activities for P&S (non-bargaining), SEIU, and merit.
• Prepare and submit requisitions in OTAC.
• Complete phone screens, as needed; complete pre-interview report; participate in interviews.
• Submit reference request and review references; complete salary query and recommend salary offer; prepare offer letter; liaise with candidate through negotiations.
• Upon acceptance of offer, coordinate onboarding process; complete HR orientation with employee.
• Provide length of service awards to supervisors for dissemination to staff; provide resources and information for effective delivery of awards; complete intake with supervisors for requests for flex pay, spot awards or other special compensation.
• Partners with managers and supervisors to update position control charts.
• May assist with employee engagement initiatives and surveys.

Advising/ Communication:

• Respond to requests or inquiries; intake and gather all relevant information and direct to appropriate HR team member.
• Provide information and guidance regarding HR processes.

Strategic Planning:

• Identify opportunity to improve systems and processes, achieve efficiencies and/or improve service delivery.
• Assist with implementation of HR practices/policies and programs within department. May assist with promoting, advocating and communicating changes within the department.

Compliance with Policies, Laws and Regulations:

• Run HR reports, as needed; follow up to ensure compliance; follow up with assigned clinic to address outstanding compliance requirements.
• Monitor training compliance and inform supervisors of status.
• Driver's License and ability to meet UI Fleet Safety Standards

 WE CARE Core Values: 

• Welcoming - We strive for an environment where everyone has a voice that is heard, that promotes the dignity of our patients, trainees, and employees, and allows all to thrive in their health, work, research, and education.
• Excellence - We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research.
• Collaboration - We encourage collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work.
• Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur.
• Respect - We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.
• Empowerment - We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners. 

Percent of Time: 100%

Schedule: Monday - Friday

Pay Grade: PGA1 Level 2B

Benefits Highlights:

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
• For more information about Why Iowa?, click here