Human Resource Business Process Lead Jobs (NOW HIRING)

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Title: Human Resource Business Partner

Requisition ID: 74090

Date: Jul 20, 2026

Location: Kinston, NC, US, 28504

Department: Human Resources Description

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

This role will support team members, enable growth, provide high touch employee service, and be an advocate of West's culture and mission. You will be a trusted advisor to our departmental leaders, partnering to build and strengthen their high‑performing teams and ensuring we are making the right people decisions. You will support our employees as a true advocate to help them grow and thrive. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, affirmative action, and employment law compliance.

Essential Duties and Responsibilities

• Provide HR business partner support across all assigned business clients within designated location.
• Support the implementation of global human resource initiatives under the direction of the HR leadership team.
• Provide the appropriate HR support in the acquisition, development and retention of talent, working in close collaboration with talent acquisition teams; including background checks, scheduling interviews, greeting candidates upon arrival, new‑hire onboarding, etc.
• Provide HR clarification around benefits, payroll, HR policies and practices to employees.
• Enter employee information into the HRIS system for processing (i.e., new hires, terminations, promotions, leave of absences, etc.).
• Support HR in performance management cycles within the West Talent Gateway system, including gathering data and sending emails to ensure compliance.
• Site administrator back up for Learning Management System including scheduling online learning classes, tracking attendance and maintaining files.
• Serve as HR liaison between the local and global HR functions depending on business issue. Ensure that consistent practices are maintained between HR and the business.
• Actively participate in HR forums to further progress the organization’s HR value proposition.
• Consult with managers and supervisors regarding employee performance issues and assists with the disciplinary process by helping conduct employee termination discussions and mediating and assisting in solving employee performance and/or work issues.
• Collaborating with managers and Corporate HR Compensation on job reclassifications and writing of job descriptions.
• Conducting workplace investigations, including cases related to discrimination and sexual harassment, and escalates to HR Manager and Plant Manager.
• Workplace planning to include assisting with and identifying personnel and training needs.
• Uses data, statistics, evidence‑based research, benchmarks, HR and business metrics to facilitate decision-making.
• Participate in weekly plant GEMBA walks, be visible and accessible to all team members.
• Other duties as assigned.

Education

• Bachelor's Degree in relevant business or human resources discipline, required

Work Experience

• Minimum 3–5 years HR experience or equivalent in education, required
• Experience with HR business systems (i.e., Ultimate, SuccessFactors, SAP HCM) and MS Office applications, preferred

Preferred Knowledge, Skills and Abilities

• Proficiency in MS Office (Word, Excel, PowerPoint).
• Team player actively contributing to positive team spirit.
• Excellent verbal and written communication skills.
• Works to the highest level of professional standards.
• Self‑organization, time management and prioritization.

License and Certifications

• SHRM certification. Upon Hire preferred

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary—Exerting up to 10 lbs (4 kg) of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• Regularly uses hands and fingers to operate computer keyboard.
• Must follow and comply with Plant’s Dress and Hygiene Code (SOI).

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.