Summaryย
Reporting to theย Chief Operations Officer, theย Human-Centered Design Coordinator is a program support role responsible for coordinating,ย facilitating, andย strengtheingย organizational learning,ย innovationย andย experienceย across the organization.ย Theย HCDย Coordinatorย ensures that Human Centered Design principles are consistently applied, operationalized, and integrated into programs, systems, and services.ย Theย HCDย Coordinator supports implementation by aligning teams, managing projects, and embedding continuous improvement practices acrossย the agency.ย The HCD Coordinatorย plays a critical role in translating ideas into actionableย work plans, tracking progress, and ensuring thatย innovation efforts are coordinated, sustained, and informed by survivor voice and data.ย This role serves asย a central pointย of coordination across departments, ensuring that innovationย cycleย led by executive leadership and program teams is aligned, supported, and advanced through structured processes and consistent follow-through.ย The role supports the organizationโs transition from a centralized innovation function to an integrated, organization-wide approach toย Human-Centeredย Design.ย
Duties and Responsibilitiesย
Bachelorโs degree inย Socialย Work,ย Publicย Health,ย Organizationalย Development,ย related field,ย orย commensurateย work experienceย required.ย
Proficiencyย in Microsoft Office, including Outlook, Word,ย and Excel,ย and working knowledge of computer database program entry and report generation.ย
Prospective employees must pass a background screening to the satisfaction of the agency prior to placement. Since background screenings take time to complete, applicants are encouraged to apply early.
We are an equal opportunity employer and value diversity at our organization.ย ย We strongly encourage survivors of domestic violence to apply. We strongly encourage applicants of diverse race, color, age, religion, gender, gender identity, sexual orientation, national origin, marital status, veteran status, disability status, or any other status protected by federal, state, or local law to apply.ย ย All employment is decided based on qualifications, experience, merit, and business needs.ย