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Hub Specialist Jobs (NOW HIRING)

Hub Specialist

Secaucus, NJ · On-site

$45K - $70K/yr

Hub Specialist work as a liaison between the client and all their service partners to provide problem solving strategies, with a strong focus on customer service, that can be complex in nature and ...

Hub Specialist work as a liaison between the client and all their service partners to provide problem solving strategies, with a strong focus on customer service, that can be complex in nature and ...

Hub Specialist

Secaucus, NJ · On-site

$45K - $70K/yr

Hub Specialist work as a liaison between the client and all their service partners to provide problem solving strategies, with a strong focus on customer service, that can be complex in nature and ...

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

Hub Specialist

Jennings, MO · On-site

$16.75 - $21.75/hr

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

Hub Specialist

Dayton, OH · On-site

$17.50 - $22.50/hr

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

Hub Specialist

Yorktown, VA · On-site

$16 - $16.90/hr

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

Hub Specialist

Dallas, TX · On-site

$16 - $20.50/hr

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

As a Hub Specialist, you'll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and ...

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Showing results 1-20

Hub Specialist information

See salary details

$10

$23

$47

How much do hub specialist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for hub specialist in the United States is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.48 per hour, depending on experience, location, and employer.

What is a hub specialist?

Hub Specialists are professionals responsible for coordinating and managing the flow of goods, information, or services within a central 'hub' of a company’s logistics or operations network. They typically oversee the receipt, sorting, and dispatch of packages or materials, ensuring timely and accurate processing. Hub Specialists often work in industries like shipping, warehousing, or distribution and may also handle inventory tracking, quality checks, and communication with drivers or other departments. Their role is crucial for efficient supply chain management and customer satisfaction.

What are the key skills and qualifications needed to thrive as a hub specialist?

To thrive as a Hub Specialist, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with inventory management systems, shipping software, and warehouse automation tools is commonly required. Excellent communication, problem-solving abilities, and teamwork set top performers apart in this role. These skills ensure efficient operations, accurate order processing, and effective coordination within logistical teams.

What are some common challenges faced by a hub specialist, and how can they be addressed?

Hub Specialists often encounter challenges such as managing high volumes of shipments, coordinating between multiple departments, and handling unexpected delays or disruptions. Staying organized and maintaining clear communication with team members, drivers, and external partners can help mitigate these challenges. Utilizing logistics software and following standardized procedures are essential for maintaining efficiency and accuracy within the hub. Additionally, being adaptable and proactive in problem-solving supports smooth operations and helps build trust within the team.

What is the difference between Hub Specialist vs Customer Service Representative?

AspectHub SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications in logistics or supply chain (optional)High school diploma or equivalent; customer service training often preferred
Work EnvironmentWarehouse, distribution centers, logistics hubsCall centers, retail stores, office settings
Employer & Industry UsageLogistics, supply chain, transportation companiesRetail, telecommunications, service industries
Common Search & ComparisonYesNo

The main difference between a Hub Specialist and a Customer Service Representative lies in their work environment and industry focus. Hub Specialists typically work in logistics and distribution centers, focusing on managing shipments and supply chain operations. Customer Service Representatives work in retail or service industries, handling customer inquiries and support. While both roles require strong communication skills, the Hub Specialist's role is more specialized in logistics processes, whereas Customer Service Representatives focus on customer interactions across various sectors.

More about Hub Specialist jobs

What states have the most Hub Specialist jobs?

States with the most job openings for Hub Specialist jobs include:

Infographic showing various Hub Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $48,563 per year, or $23.3 per hour.

Hub Specialist

Secaucus, NJ • On-site


Yusen Logistics
Transportation and Warehousing • 10K+ employees

6.7

Company rating: 6.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

256th of 366 rated logistics

People enjoy working here

Recommended by parents

Respectful managers


$45K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Overview

Salary Range: $45,565-$70,310

The purpose of this position is to provide operational integration of Hub and Export services for the Americas region. To serve  as the primary liaison between the client, global offices, vendors and other proprietary partners by managing the execution of service contracts and securing bookings with allocated ocean and drayage providers. A core mandate of this position is regulatory overseer to ensure all export and import documentation, and processes adhere to global customs compliance standards. This position is the agent of data integrity, ensuring that data presence is maintained throughout the export and import journey to provide customers with total visibility as defined by our  service agreements and company guidelines.  

Responsibilities
  • Hub Specialist work as a liaison between the client and all their service partners to provide problem solving strategies, with a strong focus on customer service, that can be complex in nature and where extensive judgment and ingenuity are required to circumvent habitual issues that negatively impact their supply chains.
  • Must have expertise in understanding the full lifespan of the container lifecycle to provide the client with an uninterrupted flow of container movement and any associated delays or accessorial charges.  
  • Must be familiar with day-to-day origin and destination operations to proactively interject when problem resolutions are required. 
  • Specialize in PO/Vendor compliance, vendor coordination, and vendor /client training.
  • Have the capability to onboard new origin and destination accounts based on the client's specific business processes to successfully 'go live' with standard operating procedures in place with minimal bandwidth.
  • Work directly with Ocean Carriers, Customs Brokers, and Truckers and Transload facilities to receive correct EDI milestones, based on standardized and extensive specs, to provide full visibility of container operations.
  • Must be well versed in the Verified Gross Mass (VGM) process for dunnage, bracing and  the tare weight of the container carrying this cargo.
  • Must have the ability to navigate through the various ocean carrier websites to manually create Bookings/Shipping Instructions.
  • Hub Specialist are the daily point of contact, working directly with the client, on final mile operations processes and must have the ability to independently troubleshoot and make informed decisions that will drive efficiencies and reduce client costs.
  • Understand carrier allocation compliance from primary up to, but not limited to, tertiary and must have the foresight to notify the client when there are Service Contract, Spacing and/or Scheduling issues that can compromise the timeliness of the shipment.   
  • Are knowledgeable of export and import customs regulations and work directly with export and customs brokerage teams to resolve customs issues and work within country regulations that govern import/exports.
    • Have the ability to compile required documents to ensure shipments meet all applicable country guidelines for customs brokers to facilitate customs entries on export goods. 
    • Must have knowledge of import Customs and Agency Holds, Exams and Clearance processes with the ability to communicate document and other discrepancies that could hold up the delivery of goods.
  • Hub Specialist must be well versed, and able to train clients, vendors, and truckers in the multiple Vantage (Griffin) Interfaces:
    • eBooking/eInvoice Portals used by vendors to submit eBooking, eInvoices, and Container Load Plans.
    • Griffin Origin - is the Yusen Origin system to update Shipment information.
    • Vantage lite for ISF and ASN purposes

    Note:

    The above responsibilities document the major levels and scope of work expected of the incumbent.  They are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  The incumbent may be asked to perform other duties as required.

    Competencies, Working Skills and Attributes: 

    Basic Computer knowledge

    Ocean or Freight Forward Experience Preference

    Proficient in Microsoft Word, Excel, and PowerPoint

    Strong written and verbal communication

    Qualifications

    Education and Experience:  Some college preferred with a minimum of three (3) years of Ocean or Freight Forwarder experience.

    Language Skills:    Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions at all levels of the organization, customers, and the public.

    PHYSICAL DEMANDS

    The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical Demands:  The employee must frequently sit doing tasks requiring repetitive use of hands.  The job also requires some time each day spent standing and walking. Employee must have ability to see written documents, computer screens and to adjust focus while working.

    Work Environment:  Duties of the job are frequently performed in a temperature-controlled office environment.  The employee is occasionally exposed to dirt, fumes and odors.  The employee is seasonally exposed to heat, cold, and humidity as well as marked changes in temperature between the office and warehouse environments.

    The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

     

    Benefits

    Yusen offers a generous Employee Benefits Package including:

    • Medical, Dental, and Vision beginning the 1st of the month following start date
    • 401k with a company match
    • Standard 10 days PTO 
    • Eligible for bonus plan
    • Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

    Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

    About Yusen Logistics (Americas)

    Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.

    www.yusen-logistics.com/

     

    Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

    Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.

    Employment Type: OTHER


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