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Hr Service Representative Jobs in Springfield, MA

TransCore

Customer Service Representative

Ludlow, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking ... Pay Range: $16.50 - 20/hr. based on qualifications and experience. Essential Duties and ...

U-Haul

Customer Service Representative

Hartford, CT

$17 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... PAY RATE : $17-19/hr! U-Haul Offers: * Career stability * Opportunities for advancement * Mindset ...

U-Haul

Customer Service Representative

Hartford, CT · On-site

$17 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... PAY RATE : $17-19/hr! U-Haul Offers: * Career stability * Opportunities for advancement * Mindset ...

Element

Customer Service Rep

Enfield, CT · On-site

$21 - $23/hr

Customer Service Rep We are seeking a detail-oriented and knowledgeable Customer Service Rep to ... Salary: $21- $23/hr DOE Responsibilities * Review incoming aerospace purchase orders for accuracy ...

Axelon

Customer Service Rep

Bloomfield, CT · On-site

$16 - $21.75/hr

Description: TAM Case Specialist Pay Rate: 20/hr Location: Hybrid - Bloomfield, CT Key ... required • Strong customer service skills are a must Preferred Qualifications • Bachelor ...

Aston Carter

Customer Service Representative

Enfield, CT · On-site

$22.75/hr

Pay and Benefits The pay range for this position is $22.75 - $22.75/hr. Individual compensation ... service. The company is an equal opportunity employer and will consider all applications without ...

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All JobsHr Service Representative JobsHr Service Representative Jobs in Springfield, MA

Hr Service Representative information

See Springfield, MA salary details

$12

$22

$39

How much do hr service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for hr service representative in Springfield, MA is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $27.31 per hour, depending on experience, location, and employer.

What is the difference between Hr Service Representative vs HR Coordinator?

AspectHR Service RepresentativeHR Coordinator
CredentialsTypically requires a high school diploma or associate degree; certifications like SHRM-CP are commonUsually requires a bachelor's degree in HR or related field; certifications like PHR or SHRM-CP are beneficial
Work EnvironmentCustomer service-focused, interacting with employees and managementAdministrative and organizational, supporting HR functions and programs
Employer & Industry UsageUsed across various industries for employee support rolesCommon in corporate HR departments for coordinating HR activities

The HR Service Representative primarily handles employee inquiries and provides support, focusing on customer service. In contrast, the HR Coordinator manages HR programs, documentation, and administrative tasks. Both roles are essential in HR operations but differ in scope and responsibilities.

Is HR Service Representative a high burnout job?

HR Service Representatives often experience moderate burnout due to handling employee inquiries, administrative tasks, and conflict resolution. The job requires strong communication skills and can involve high workload periods, but burnout levels vary based on workplace environment and support systems.

What does an HR Service Representative do?

An HR Service Representative handles employee inquiries, provides support on HR policies, and assists with administrative tasks related to employee benefits, onboarding, and record-keeping. They often use HR information systems and require strong communication skills to ensure smooth HR operations within an organization.

What is the lowest position in HR Service Representative?

The lowest position in HR roles related to HR Service Representatives is typically an entry-level HR assistant or coordinator. These roles involve basic administrative tasks, onboarding support, and assisting with employee inquiries, often requiring minimal experience and offering opportunities for advancement within HR departments.

What are popular job titles related to Hr Service Representative jobs in Springfield, MA?

For Hr Service Representative jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Hr Service Representative jobs in Springfield, MA look for?

The top searched job categories for Hr Service Representative jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Hr Service Representative jobs?

Cities near Springfield, MA with the most Hr Service Representative job openings:

Hr Service Representative jobs near you
Infographic showing various Hr Service Representative job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.

Customer Service Representative

TransCore

Ludlow, MA • On-site

$16.50 - $20/hr

Other

Re-posted 20 days ago

TransCore rating

6.5

Company rating: 6.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

132nd of 159 rated electronics manufacturers

Job description

Customer Service Representative

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts.

Job Summary: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZPass MA & PAY BY PLATE MA Program.

Pay Range: $16.50 - 20/hr. based on qualifications and experience.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Responsible for all types of customer account maintenance.
  • Determines the accuracy of account information.
  • Ensures all required information is provided for security, processes payments, and adjustments.
  • Assists customers in understanding the E-ZPass MA & PAY BY PLATE program.
  • Ensures E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in accordance with TransCore and MassDOT's standards of performance.

Additional Duties that May be Required:

  • Assist at other E-ZPass MA facilities.
  • Assist in manning live sign-ups.
  • Assist with phones (inbound/outbound calls).

Required Skills:

  • Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.
  • Minimum of one year of customer service and data entry experience.
  • Adapt quickly, efficiently, and positively to various projects assigned.
  • Works well in a fast-paced, multi-task environment.
  • Must remain professional under every circumstance with customers and staff members.
  • Must maintain a good attendance record.

Education: High school diploma or equivalent preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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