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Hr Operations Jobs in Boston, MA (NOW HIRING)

Panera Bread

Sr. Manager, Compliance

Newton, MA · On-site

This role partners across Legal, Risk, HR, Operations, and IT to implement effective processes, tools, and controls that promote ethical business practices and ensure compliance with applicable laws ...

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Hr Operations information

See Boston, MA salary details

$38.6K

$111.9K

$179.3K

How much do hr operations jobs pay per year?

As of Aug 30, 2026, the average yearly pay for hr operations in Boston, MA is $111,874.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,200.00 and $144,500.00 per year, depending on experience, location, and employer.

What is HR Operations?

HR Operations refers to the set of day-to-day activities and processes that support an organization's human resources department. This includes tasks such as payroll administration, employee data management, benefits administration, compliance with labor laws, and handling employee inquiries. HR Operations ensures that HR policies and procedures are implemented smoothly, allowing organizations to run efficiently and employees to have a positive workplace experience. The team may also be involved in onboarding, offboarding, and maintaining HR systems.

What are some of the most common challenges faced by HR Operations professionals, and how can they be addressed?

HR Operations professionals often face challenges such as managing high volumes of employee data, ensuring compliance with constantly changing regulations, and handling time-sensitive payroll or benefits issues. To address these challenges, it’s important to stay updated on HR laws, leverage reliable HRIS systems, and prioritize clear communication with both employees and cross-functional teams. Developing strong organizational and problem-solving skills can also help HR Operations staff maintain efficiency and accuracy in their daily responsibilities.

What are the key skills and qualifications needed to thrive as an HR Operations professional, and why are they important?

To thrive in HR Operations, you need a solid understanding of HR policies, payroll processes, and employment law, often supported by a degree in human resources or a related field. Familiarity with HRIS platforms, payroll software, and compliance management systems is typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help you excel in this role. These competencies are vital for ensuring smooth HR processes, legal compliance, and a positive employee experience.

What is the difference between Hr Operations vs HR Coordinator?

AspectHR OperationsHR Coordinator
Primary FocusManaging HR processes, policies, and systemsSupporting HR functions, coordinating recruitment and onboarding
ResponsibilitiesPayroll, compliance, HRIS managementScheduling interviews, maintaining employee records
Required CredentialsHR certifications, relevant experienceHR-related education, entry-level experience
Work EnvironmentHR departments, corporate officesHR teams, administrative settings

HR Operations focuses on managing HR systems, policies, and compliance, ensuring smooth HR processes across the organization. In contrast, HR Coordinators handle day-to-day support tasks like scheduling and record-keeping. Both roles often collaborate but differ in scope and responsibilities.

Is HR operations a high paying career?

HR operations roles can offer competitive salaries, especially with experience, certifications, and in larger organizations. Salaries vary by location and industry, but advanced positions such as HR managers or specialists tend to have higher earning potential.

What career paths exist in HR operations?

Career paths in HR operations include roles such as HR coordinator, HR analyst, HR manager, and HR director. Progression often involves gaining experience in HR functions, developing skills in HRIS systems, and obtaining certifications like SHRM-CP or PHR. Advancement may lead to specialized roles in talent acquisition, employee relations, or HR strategy.

What skills are needed for HR operations?

HR operations professionals need strong communication, organizational, and problem-solving skills to manage employee records, payroll, and compliance. Proficiency in HRIS software, attention to detail, and understanding of employment laws are also essential for effective performance in this role.

What are the most commonly searched types of Hr Operations jobs in Boston, MA?

The most popular types of Hr Operations jobs in Boston, MA are:

What job categories do people searching Hr Operations jobs in Boston, MA look for?

The top searched job categories for Hr Operations jobs in Boston, MA are:

What cities near Boston, MA are hiring for Hr Operations jobs?

Cities near Boston, MA with the most Hr Operations job openings:

Hr Operations jobs near you
Infographic showing various Hr Operations job openings in Boston, MA as of August 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $111,874 per year, or $53.8 per hour.

Senior Manager, Global People Experience (HR) Operations

Needham, MA

SharkNinja
Electrical Equipment, Appliance, and Component Manufacturing • 1 - 5K employees

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

46th of 159 rated electronics manufacturers

Good employer

Respectful managers

Learn more about SharkNinjaexternal

Full-time

Posted 18 days ago

Job description

Job Overview: 

We're looking for a builder. 

As SharkNinja continues its rapid global growth, the Senior Manager, Global People Experience (HR) Operations will help build the future of People Experience Operations by partnering with the VP, Global Total Rewards and regional People Experience Operations leaders to evolve a modern, scalable global operating model that delivers exceptional employee experiences while enabling the business to move with speed. 

Total Rewards includes Compensation, Benefits, Global Mobility, Immigration, HRIS, Workforce Intelligence, and People Experience / Human Resources Operations. Within that broader organization, People Experience Operations is responsible for creating simple, intuitive, technology-enabled experiences across the employee lifecycle - from post-offer onboarding through offboarding. 

This role will lead operational execution across the Americas (United States, Canada, and LATAM) while collaborating globally to define guiding principles, strengthen governance, and continuously improve shared processes. It is a highly cross-functional role that partners closely with HR Business Partners, regional People teams, HRIS, Workforce Intelligence, Compensation, Benefits, Payroll, Talent Acquisition, IT, Finance, Legal, and business leaders to ensure People operations are consistent, scalable, and trusted across the organization. 

As SharkNinja continues to implement Oracle HCM Cloud, this leader will play a critical role in simplifying processes, leveraging AI-enabled capabilities, strengthening data integrity, and building scalable operations that improve both the employee and manager experience. Success in this role requires someone who is Rarely Satisfied, embraces Progress over Perfection, understands that Details Make the Difference, Communicates for Impact, and believes Winning is a Team Sport. You will thrive in SharkNinja's Outrageously Extraordinary culture by demonstrating a Relentless Drive for Edge, Insatiable Impatience for Action, Deep-Seated Confidence, and a Genuine Belief in the Journey. 

Responsibilities: 

Shape the Global People Experience Operating Model 

  • Partner with the VP, Global Total Rewards and regional People Experience Operations leaders to define, operationalize, and continuously evolve SharkNinja's global People Experience operating model.
  • Drive alignment around global guiding principles, governance, and standard processes while incorporating regional requirements and business needs.
  • Lead People Experience Operations across the Americas while influencing consistency and scalability across the global team. 

Elevate the Employee Experience 

  • Continuously improve the employee lifecycle from accepted offer through offboarding, creating experiences that are intuitive, efficient, and employee-centric.
  • Identify opportunities to simplify, standardize, and modernize People processes while improving speed, quality, and service delivery.
  • Build a service mindset that enhances the experience of associates, managers, HRBPs, and People team members. 

Lead Digital Transformation 

  • Serve as the business process owner for People Experience Operations within Oracle HCM Cloud, partnering closely with HRIS to ensure technology enables best-in-class business processes.
  • Define business process requirements, validate new functionality, participate in user acceptance testing, and ensure Oracle supports the intended employee and manager experience.
  • Lead the operational adoption and continuous optimization of Oracle HCM Cloud after implementation.
  • Champion AI-enabled People Operations by identifying opportunities to automate manual work, improve self-service, streamline workflows, and enhance decision-making.
  • Partner with HRIS and IT to evaluate emerging technology capabilities and prioritize use cases that create measurable value. 

Enable Organizational Excellence 

  • Partner closely with HR Business Partners to operationalize organizational design decisions and ensure they are governed appropriately and executed accurately within Oracle HCM Cloud and downstream systems.
  • Educate HR Business Partners, managers, and People leaders on operational processes, governance standards, and best practices.
  • Own the integrity of workforce data by establishing operational controls, auditing data quality, and ensuring accurate execution of employee transactions.
  • Partner with Workforce Intelligence to ensure trusted data supports reporting, analytics, and strategic decision-making. 

Build an Unstoppable Team 

  • Build, coach, and develop a high-performing People Experience Operations team capable of supporting SharkNinja's continued growth.
  • Assess future capability needs and evolve the team's structure, skills, and operating model as the function scales.
  • Foster a culture of accountability, collaboration, innovation, and continuous learning.
  • Lead through influence across regional operations teams, Centers of Excellence, and business stakeholders to deliver consistent global experiences. 

Skills Required:

Required Qualifications 

  • Bachelor's degree in Human Resources, Business, Information Systems, or a related discipline; advanced degree preferred.
  • 8-10+ years of progressive experience in HR Operations, People Experience, HR Transformation, or a related discipline.
  • Demonstrated success scaling HR Operations within high-growth, fast-paced organizations, ideally from startup or scale-up environments through organizations of 4,000+ employees.
  • Required experience with Oracle HCM Cloud, including ownership of business process design and optimization.
  • Experience participating in a global HR Operations or People Experience organization with an understanding of balancing enterprise standards with regional execution.
  • Experience leading enterprise HR transformation initiatives, including system implementations, operating model evolution, and process standardization.
  • Demonstrated success implementing AI-enabled HR capabilities, workflow automation, and digital employee experiences.
  • Experience leading change, driving adoption, and influencing cross-functional stakeholders without direct authority.
  • Strong analytical skills with experience driving operational excellence through data governance, metrics, and continuous improvement.
  • Excellent communication, facilitation, and presentation skills with the ability to influence leaders at all levels. 

Leadership Attributes 

  • Builder who thrives creating scalable capabilities rather than maintaining the status quo.
  • Pragmatic problem solver who simplifies complexity while balancing employee experience, operational excellence, and business needs.
  • Comfortable challenging existing processes and introducing new ways of working.
  • Hands-on operator who is equally comfortable defining strategy and rolling up their sleeves to execute.
  • Growth mindset with curiosity to continuously improve, experiment, and leverage new technologies.
  • Passion for delivering exceptional employee experiences through operational excellence, thoughtful governance, and modern People technology.
  • Ability to lead through ambiguity while building trust, developing teams, and driving measurable business impact. 

Success in This Role: 

Success will be measured by your ability to:

  • Elevate the employee experience through intuitive, consistent, and scalable People processes.
  • Successfully implement and operationalize Oracle HCM Cloud as the foundation for global People Experience Operations.
  • Leverage AI and automation wherever they create meaningful value.
  • Build an unstoppable, future-ready People Experience Operations team.
  • Ensure workforce data is trusted, governed, and accurate across the organization. 

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