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Hr Call Center Jobs (NOW HIRING)

Furniture Fair

Call Center Representative

Fairfield, OH · On-site

$15 - $18.75/hr

Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/hr + Full Benefits Package Are you passionate about helping people? We're looking for friendly, customer-focused individuals to join ...

PeopleShare Inc

Call Center Representative

Orange, NJ · On-site

$19 - $20/hr

... hr Job Responsibilities: Handle inbound and outbound calls regarding patient support, copay ... Familiarity with call center metrics and performance standards (a plus). Experience with Five9 ...

AnswerMTI

Call Center Agent

Atlanta, GA · On-site

$16/hr

Atlanta, GA (In-Office)Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysAMTI is hiring Part-Time Call Center Agents to assist callers during critical moments - from ...

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How much do hr call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for hr call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an HR Call Center?

HR Call Center jobs involve assisting employees and job applicants with human resources-related inquiries over the phone, email, or chat. These professionals handle questions about benefits, payroll, company policies, onboarding, and other HR topics. They serve as the first point of contact for HR issues, resolving problems or escalating cases to specialized HR teams if needed. Strong communication, problem-solving, and confidentiality skills are essential for success in this role.

What skills and qualifications are needed to thrive as an HR Call Center representative?

To thrive as an HR Call Center Representative, you need a solid understanding of HR policies, excellent problem-solving abilities, and preferably a background in human resources or customer service. Familiarity with HR information systems (HRIS), call center software, and ticketing platforms is typically required. Outstanding interpersonal skills, patience, and clear verbal communication help you effectively address employee queries and diffuse challenging situations. These skills are crucial for delivering timely, accurate support and ensuring a positive employee experience in a fast-paced environment.

What are the main challenges faced by HR Call Center representatives, and how can they be addressed?

HR Call Center representatives often manage high call volumes and sensitive employee inquiries, which can be challenging when balancing efficiency with empathy. They must accurately provide information regarding benefits, payroll, and company policies while maintaining confidentiality. To address these challenges, it's important to develop strong communication skills, remain patient under pressure, and utilize available knowledge bases and support from team leads. Continuous training and collaboration with HR specialists can also help representatives stay updated on policy changes and deliver accurate support.

What is the difference between Hr Call Center vs HR Coordinator?

AspectHR Call CenterHR Coordinator
CredentialsHigh school diploma or equivalent; some roles may require HR certificationsBachelor's degree in Human Resources, Business, or related field; HR certifications preferred
Work EnvironmentCall center setting, fast-paced, customer service-focusedOffice environment, administrative, and coordination tasks
Employer & Industry UsageUsed across industries for employee inquiries and supportCommon in HR departments for managing employee relations and administrative tasks
Common Search & ComparisonOften compared for entry-level HR roles and support functionsCompared for HR support and administrative roles

The HR Call Center primarily handles employee inquiries via phone in a fast-paced environment, often requiring customer service skills. The HR Coordinator manages HR administrative tasks, employee relations, and coordination within the HR department. While both roles support HR functions, the HR Call Center focuses on communication and support, whereas the HR Coordinator handles broader HR operations.

More about Hr Call Center jobs

What cities are hiring for Hr Call Center jobs?

Cities with the most Hr Call Center job openings:

What states have the most Hr Call Center jobs?

States with the most job openings for Hr Call Center jobs include:

Hr Call Center jobs near you
Infographic showing various Hr Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Furniture Fair

Fairfield, OH • On-site

$15 - $18.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Join the Furniture Fair Team!

Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/hr + Full Benefits Package

Are you passionate about helping people? We're looking for friendly, customer-focused individuals to join our Call Center Team at Furniture Fair!

As a Call Center Representative, you'll be the voice of our brand—answering questions, solving problems, and making a difference for our customers every day.

What You'll Do
  • Answer incoming customer calls
  • Provide outstanding service with a professional and positive attitude
  • Gather and document caller information
  • Resolve issues or escalate as needed
  • Support your team and help create a positive environment
What We're Looking For
  • Previous customer service or call center experience
  • Great phone presence and communication skills
  • Strong attention to detail and data entry skills
  • Reliable attendance and flexible schedule (includes evenings & weekends)
  • A team player with a positive attitude
Benefits That Work for You
  • Medical, Dental, Vision Insurance
  • Life & Disability Coverage
  • 401(k) Retirement Plan
  • Paid Time Off
  • Generous Employee Discounts
  • Fun, friendly work environment

Ready to apply?

If so, let's get started! Apply today and find limitless possibilities with Furniture Fair!

Furniture Fair has grown into the premier location for home furnishings and mattresses in the Ohio, Kentucky and Indiana regions. For over 64 years Furniture Fair, a family owned and operated business, has provided a tradition of quality home furnishings at fair prices, while continually improving our services to meet and exceed our customers' expectations.

To achieve our mission we apply Honesty, Integrity, and Professionalism in our dealings with each other and our customers. For this reason, our extended Furniture Fair family includes many employees with a tenure of more than 20 years.

Apply