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Hr Call Center Jobs (NOW HIRING)

Service Gurus Inc

Call Center Representative

Buffalo, NY · On-site

$15 - $25/hr

Hourly Rate: $15-$25/hr (dependent on collection experience) Pay Cycle Bonus: earn 10% every dollar ... We specialize in call center job placements such as sales and debt collections. We operate from ...

Service Gurus Inc

Call Center Representative

Charlotte, NC · On-site

$15 - $25/hr

Hourly Rate: $15-$25/hr (dependent on collection experience) Pay Cycle Bonus: earn 10% every dollar ... We specialize in call center job placements such as sales and debt collections. We operate from ...

AnswerMTI

Call Center Agent

Atlanta, GA · On-site

$16/hr

Atlanta, GA (In-Office)Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysAMTI is hiring Part-Time Call Center Agents to assist callers during critical moments - from ...

Service Gurus Inc

Call Center Representative

Atlanta, GA · On-site

$15 - $25/hr

Hourly Rate: $15-$25/hr (dependent on collection experience) Pay Cycle Bonus: earn 10% every dollar ... We specialize in call center job placements such as sales and debt collections. We operate from ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just ... hr starting pay * Health, Vision, Dental, and Life Insurance options * Incentive bonuses for ...

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Hr Call Center information

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How much do hr call center jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for hr call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an HR Call Center?

HR Call Center jobs involve assisting employees and job applicants with human resources-related inquiries over the phone, email, or chat. These professionals handle questions about benefits, payroll, company policies, onboarding, and other HR topics. They serve as the first point of contact for HR issues, resolving problems or escalating cases to specialized HR teams if needed. Strong communication, problem-solving, and confidentiality skills are essential for success in this role.

What skills and qualifications are needed to thrive as an HR Call Center representative?

To thrive as an HR Call Center Representative, you need a solid understanding of HR policies, excellent problem-solving abilities, and preferably a background in human resources or customer service. Familiarity with HR information systems (HRIS), call center software, and ticketing platforms is typically required. Outstanding interpersonal skills, patience, and clear verbal communication help you effectively address employee queries and diffuse challenging situations. These skills are crucial for delivering timely, accurate support and ensuring a positive employee experience in a fast-paced environment.

What are the main challenges faced by HR Call Center representatives, and how can they be addressed?

HR Call Center representatives often manage high call volumes and sensitive employee inquiries, which can be challenging when balancing efficiency with empathy. They must accurately provide information regarding benefits, payroll, and company policies while maintaining confidentiality. To address these challenges, it's important to develop strong communication skills, remain patient under pressure, and utilize available knowledge bases and support from team leads. Continuous training and collaboration with HR specialists can also help representatives stay updated on policy changes and deliver accurate support.

What is the difference between Hr Call Center vs HR Coordinator?

AspectHR Call CenterHR Coordinator
CredentialsHigh school diploma or equivalent; some roles may require HR certificationsBachelor's degree in Human Resources, Business, or related field; HR certifications preferred
Work EnvironmentCall center setting, fast-paced, customer service-focusedOffice environment, administrative, and coordination tasks
Employer & Industry UsageUsed across industries for employee inquiries and supportCommon in HR departments for managing employee relations and administrative tasks
Common Search & ComparisonOften compared for entry-level HR roles and support functionsCompared for HR support and administrative roles

The HR Call Center primarily handles employee inquiries via phone in a fast-paced environment, often requiring customer service skills. The HR Coordinator manages HR administrative tasks, employee relations, and coordination within the HR department. While both roles support HR functions, the HR Call Center focuses on communication and support, whereas the HR Coordinator handles broader HR operations.

More about Hr Call Center jobs

What cities are hiring for Hr Call Center jobs?

Cities with the most Hr Call Center job openings:

What states have the most Hr Call Center jobs?

States with the most job openings for Hr Call Center jobs include:

What are popular job titles related to Hr Call Center jobs?

For Hr Call Center jobs, the most frequently searched job titles are:

Hr Call Center jobs near you
Infographic showing various Hr Call Center job openings in the United States as of September 2026, with employment types broken down into 88% Full Time, and 12% Temporary. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Albuquerque, NM • On-site

BCI Acrylic Independent Dealers
Construction • 51 - 200 employees
Learn more about BCI Acrylic Independent Dealersexternal

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Poulin Design Center has been a family-owned home remodeling company for over 40 years! We are seeking a Call Center Lead-Setter who embodies our company culture, demonstrates innovation and integrity, and will help us uphold our reputation for exceptional customer service and quality work.
Call Center Lead-Setter Qualifications:
  • High School diploma or equivalency (required)
  • 1 (+) year(s) of appointment setting and sales experience; proficiency in Microsoft Office 365 and various applications; knowledge of our brands; bilingual in Spanish (preferred)
  • A passion for customer service and working as a team
  • Efficient interpersonal communication, time management, and organizational skills
  • Sound decision-making, problem-solving, and adaptability to challenges
Call Center Lead-Setter Responsibilities:
  • Participate in goal-setting meetings with management and team
  • Operate a multi-line phone system and transfer call to the appropriate extension
  • Review daily call cues to confirm appointments and leads
  • Coordinate schedules for Remodel Design Associates and Solar Sales Advisors
  • Provide front desk coverage for walk-in traffic and events as needed
Pay: $18.00-$20.00/hr. plus bonuses
Benefits:
  • 401(k) profit-sharing retirement plan
  • Medical, dental, and vision insurance
  • Paid time off
  • Mileage reimbursement
  • Employee discounts
  • Referral programs
Schedule:
  • Full-time, 32-40 hours per week (on-site)
  • .5-1-hour meal break, non-exempt
  • Monday-Friday: 8:30pm-5:00pm
  • Rotating Saturday and events: 9:30am-3:00pm
Application Question(s):
  • Are you able to pass a motor vehicle report, background check, and drug screening for illegal substances?
  • Are you authorized to work in the U.S.?
If you feel you are the right fit for this position, apply here or in-person at our Design Center or Marketplace.

Apply