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Hr Call Center Jobs (NOW HIRING)

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just ... hr starting pay * Health, Vision, Dental, and Life Insurance options * Incentive bonuses for ...

Call Center Lead-Setter Poulin Design Center has been a family-owned home remodeling company for ... Provide front desk coverage for walk-in traffic and events as needed Pay: $18.00-$20.00/hr. plus ...

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Pay $23/Hr. Key Responsibilities * Lead, coach, and support remote call center agents to ensure high‐quality service delivery. * Act as the liaison between clients, leadership teams, and call ...

North Richland Hills, TX (In-Office)Pay: $17/hr l Hours: Part-Time, Requires 1 weekend day (Sat/Sun) and HolidaysMap Communications is hiring Part-Time Call Center Agents to assist callers during ...

We are seeking a professional and customer-focused Call Center Representative to join our team. The ... Time Management Compensation: $22.50/hr Salary is based on a range of factors that include relevant ...

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Hr Call Center information

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$10

$17

$25

How much do hr call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for hr call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an HR Call Center?

HR Call Center jobs involve assisting employees and job applicants with human resources-related inquiries over the phone, email, or chat. These professionals handle questions about benefits, payroll, company policies, onboarding, and other HR topics. They serve as the first point of contact for HR issues, resolving problems or escalating cases to specialized HR teams if needed. Strong communication, problem-solving, and confidentiality skills are essential for success in this role.

What skills and qualifications are needed to thrive as an HR Call Center representative?

To thrive as an HR Call Center Representative, you need a solid understanding of HR policies, excellent problem-solving abilities, and preferably a background in human resources or customer service. Familiarity with HR information systems (HRIS), call center software, and ticketing platforms is typically required. Outstanding interpersonal skills, patience, and clear verbal communication help you effectively address employee queries and diffuse challenging situations. These skills are crucial for delivering timely, accurate support and ensuring a positive employee experience in a fast-paced environment.

What are the main challenges faced by HR Call Center representatives, and how can they be addressed?

HR Call Center representatives often manage high call volumes and sensitive employee inquiries, which can be challenging when balancing efficiency with empathy. They must accurately provide information regarding benefits, payroll, and company policies while maintaining confidentiality. To address these challenges, it's important to develop strong communication skills, remain patient under pressure, and utilize available knowledge bases and support from team leads. Continuous training and collaboration with HR specialists can also help representatives stay updated on policy changes and deliver accurate support.

What is the difference between Hr Call Center vs HR Coordinator?

AspectHR Call CenterHR Coordinator
CredentialsHigh school diploma or equivalent; some roles may require HR certificationsBachelor's degree in Human Resources, Business, or related field; HR certifications preferred
Work EnvironmentCall center setting, fast-paced, customer service-focusedOffice environment, administrative, and coordination tasks
Employer & Industry UsageUsed across industries for employee inquiries and supportCommon in HR departments for managing employee relations and administrative tasks
Common Search & ComparisonOften compared for entry-level HR roles and support functionsCompared for HR support and administrative roles

The HR Call Center primarily handles employee inquiries via phone in a fast-paced environment, often requiring customer service skills. The HR Coordinator manages HR administrative tasks, employee relations, and coordination within the HR department. While both roles support HR functions, the HR Call Center focuses on communication and support, whereas the HR Coordinator handles broader HR operations.

More about Hr Call Center jobs

What cities are hiring for Hr Call Center jobs?

Cities with the most Hr Call Center job openings:

What states have the most Hr Call Center jobs?

States with the most job openings for Hr Call Center jobs include:

Infographic showing various Hr Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Associate

Same Day Water Heaters

Houston, TX • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 8 days ago


Job description

Now Hiring: Call Center Associate - Join the Same Day Water Heaters Family!
Are you looking for more than just a job? At Same Day Water Heaters, you're not just another voice on the phone - you're part of a tight-knit team that works hard, laughs often, and supports one another like family.
We're a small, fast-growing national call center based in Houston, TX, helping customers schedule quick and reliable water heater service every single day. With busy season in full swing, we're looking for friendly, motivated people who love great conversations and genuine teamwork.
If you enjoy connecting with people, solving problems, and being part of a fun, supportive environment - this is the place for you!
This role is 100% onsite, come join the energy of our call center!
What You'll Do
  • Handle inbound and outbound calls with a smile (yes, customers can hear it!)
  • Help customers schedule their appointments quickly and easily
  • Share information about our services and answer product questions
  • Keep notes organized and accurate in our system
  • Use your problem-solving skills to make every call a great experience

Requirements
What Makes You a Great Fit
    • You bring great energy and a positive attitude to every call
    • You're comfortable using scripts for guidance
    • You communicate clearly and professionally - and love helping others
    • You're reliable, punctual, and ready to grow with a team that values you
    • Peak call times may require mandatory overtime
    • Flexibility to work different days/shifts - we're open 7 days a week

Benefits
Perks & Benefits
    • $16-$17/hr starting pay
    • Health, Vision, Dental, and Life Insurance options
    • Incentive bonuses for performance & teamwork
    • Casual dress code - jeans & sneakers totally welcome
    • Flexible scheduling
    • A supportive, family-style work environment where your ideas matter