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Hr Call Center Representative Jobs (NOW HIRING)

PeopleShare Inc

Call Center Representative

Chambersburg, PA · On-site

$18/hr

Pay Rate: $18/hr Job Responsibilities & Description for Call Center Reps: • Answer inbound calls from consumers • Assist consumers with product information • Answer chat • Complete data entry ...

Bath Concepts

Call Center Representative

Roseville, CA · On-site

$20/hr

Call Center Representative Oakwood Remodeling Group Rocklin, CA $20/hr Base Pay + Commission + Bonus Opportunities Oakwood Remodeling Group is seeking motivated Call Center Representatives to join ...

Bath Concepts

Call Center Representative

Rocklin, CA · On-site

$20/hr

Call Center Representative Oakwood Remodeling Group Rocklin, CA $20/hr Base Pay + Commission + Bonus Opportunities Oakwood Remodeling Group is seeking motivated Call Center Representatives to join ...

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Hr Call Center Representative information

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How much do hr call center representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for hr call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an HR Call Center Representative?

HR Call Center Representatives are professionals who handle inquiries and provide support regarding human resources policies, benefits, payroll, and other employee-related matters via phone, email, or chat. They serve as the first point of contact for employees seeking assistance with HR-related issues, ensuring questions are answered accurately and efficiently. These representatives must have strong communication, problem-solving, and customer service skills, as well as a good understanding of HR processes and confidentiality requirements.

What are the key skills and qualifications needed to thrive as an HR Call Center Representative, and why are they important?

To thrive as an HR Call Center Representative, you need strong knowledge of HR policies, problem-solving abilities, and typically a background in human resources or customer service. Familiarity with HR information systems (HRIS), case management software, and ticketing platforms is commonly required. Excellent communication, patience, and active listening are crucial soft skills for handling sensitive employee inquiries and complex situations. These skills are essential for providing accurate information, ensuring employee satisfaction, and maintaining compliance within high-volume support environments.

What are some common challenges faced by HR Call Center Representatives, and how can they be managed effectively?

HR Call Center Representatives often encounter challenges such as handling a high volume of inquiries, managing sensitive employee information, and addressing complex or emotionally charged situations. Effectively managing these challenges requires strong communication skills, patience, and attention to detail. Utilizing knowledge bases, ongoing training, and clear escalation procedures can help representatives provide accurate information and maintain professionalism while supporting employees. Team collaboration and regular feedback sessions also play a key role in ensuring both individual and team success.

What is the difference between Hr Call Center Representative vs HR Customer Service Specialist?

AspectHr Call Center RepresentativeHR Customer Service Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer HR certificationsHigh school diploma; HR certifications beneficial
Work EnvironmentCall centers, customer support centers, remote or on-siteHR departments, corporate offices, remote or on-site
Employer & IndustryHR outsourcing firms, large corporations, call centersHR departments in various industries, corporate settings
Common Search & ComparisonYesYes

Both roles involve handling employee inquiries and providing HR support, but the Hr Call Center Representative primarily focuses on phone-based communication in call centers, while the HR Customer Service Specialist may handle a broader range of HR issues in corporate settings, often through multiple channels.

How do you become an HR Call Center Representative?

To become an HR Call Center Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Some employers prefer familiarity with HR software and basic knowledge of employment laws, and training is often provided on the job.
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Hr Call Center Representative jobs near you
Infographic showing various Hr Call Center Representative job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Mason, OH • On-site

Global Channel Management, Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Management, Inc.external

$13/hr

Contractor

Re-posted 8 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

 HOURS OF OPERATION:  9:00 AM - 7:00 PM Monday - Friday; 9:00 AM - 6:00 PM on Saturday.

 

Call Center Representative  needs 1 year


Call Center Representative requires:

MS office

Customer service

Call center


Call Center Representative duties;

  • Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.-
  • Understand other functional areas to assist caller with concerns-
  • Assist supervisor/trainer with new hire on-the-job training. Specifications


Additional Information

$13/hr

6 months

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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