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Housing Program Assistant Jobs in Maryland (NOW HIRING)

Baltimore Safe Haven

Program Director

Baltimore, MD · On-site

Ability to step in and assist in programmatic areas as needed. Personnel Management (25%) * Supervise Housing Program Manager and Harm Reduction Manager. * Conduct employee evaluations and handle ...

ACDS Inc

MPDU INTAKE COORDINATOR

Annapolis, MD · On-site

$65K - $75K/yr

... assist with program evaluations. Qualifications A Bachelor's Degree in Public Administration, Business Administration, Housing Management, Social Services ora closely related field with relevant work ...

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Housing Program Assistant information

What does a housing program assistant do?

A Housing Program Assistant provides administrative and support services for housing programs, such as affordable housing, public housing, or rental assistance initiatives. Their responsibilities typically include processing applications, maintaining records, assisting clients with paperwork, answering questions, and coordinating with other housing staff. They play a key role in ensuring program participants receive timely and accurate information and help facilitate access to housing resources. Housing Program Assistants often interact directly with clients, landlords, and partner organizations to ensure smooth program operations.

What are the key skills and qualifications needed to thrive as a housing program assistant, and why are they important?

To thrive as a Housing Program Assistant, you need strong organizational skills, attention to detail, and knowledge of housing policies, often supported by at least an associate degree or relevant administrative experience. Familiarity with property management software, client databases, and Microsoft Office Suite is typically required. Excellent interpersonal skills, problem-solving abilities, and cultural sensitivity help you effectively assist diverse clients and collaborate with agencies. These skills and qualities ensure efficient program administration, accurate client support, and successful outcomes for housing initiatives.

How does a housing program assistant typically collaborate with other team members and external partners?

Housing Program Assistants often work closely with case managers, property managers, and social service providers to support clients in securing and maintaining stable housing. They may coordinate client intake, gather documentation, schedule appointments, and facilitate communication between clients and partner agencies. This role requires strong interpersonal and organizational skills, as you'll frequently interact with diverse stakeholders to ensure program goals are met and client needs are addressed efficiently.

What is the difference between Housing Program Assistant vs Housing Case Manager?

AspectHousing Program AssistantHousing Case Manager
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree in social work, psychology, or related field; certifications may be preferred
Work EnvironmentOffice settings, community outreach locations, housing agenciesOffice-based with client interactions, community visits, and case management settings
Employer & Industry UsageNonprofits, government agencies, housing authoritiesSocial service agencies, nonprofits, government programs
Common Search & ComparisonYesYes

The Housing Program Assistant typically supports housing initiatives through administrative tasks and client support, often requiring less formal education. In contrast, the Housing Case Manager handles direct client case management, requiring more advanced credentials and providing comprehensive support to clients. Both roles are vital in housing services but differ mainly in responsibilities and qualifications.

What are the most commonly searched types of Housing Program jobs in Maryland?

The most popular types of Housing Program jobs in Maryland are:

What are popular job titles related to Housing Program Assistant jobs in Maryland?

For Housing Program Assistant jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Housing Program Assistant jobs in Maryland look for?

The top searched job categories for Housing Program Assistant jobs in Maryland are:

Housing Program Assistant jobs near you
Infographic showing various Housing Program Assistant job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Housing Choice Voucher Manager

Housing Opportunity Com

Silver Spring, MD • On-site

$102K - $127K/yr

Full-time

Re-posted 23 days ago

Job description

Housing Choice Voucher Manager:

The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County’s need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.


Job Description:

The Housing Choice Voucher Manager has a direct impact on the quality of the services provided to clients, landlords, staff and community. Must have knowledge of the principles and practices of supervision, administration and management and knowledge of Federal, State and local laws and regulations to administer the Housing Choice Voucher Programs. Will be responsible for improving the methods of providing services to clients, recommend changes, and implement guidelines and procedures to address changes in regulations, technology, and workforce. The work involves the management and direction of professional union employees in a wide range of processes and methods.

The Housing Choice Voucher Manager will be responsible for managing and addressing the needs of staff and clients at the service center. The position has a direct impact on the quality of the services provided to clients, landlords, staff and community. Personal contacts include other HOC employees through the agency and outside agencies both governmental and private, for the purpose of negotiating, persuading or presenting issues to others.


Examples of Duties:

  • Oversee Center personnel with recommendations for training, career advancement, and staff performance.
  • Manage and consistently improve the delivery of customer service throughout the Center.
  • Review and evaluate the effectiveness of the Center by making recommendations for new policies and procedures.
  • Manage quality assurance functions in the Customer Service Center.
  • Provide compliance oversight, implement changes and delegate assignments.
  • Monitor, under the guidance of the Director, the implementation of HOC policies and procedures for placement and recertification of families.
  • Coordinate and supervise the work of staff.
  • Provide monthly statistical data on Center activity, including financial activity.
  • Represent the Center both verbally and in writing through presentations to community groups and agencies.
  • Report directly to the Customer Service Center Director. Supervise, encourage and motivate staff.
  • Supervise, encourage and motivate staff.


Minimum Qualifications:

Experience

  • At least five (5) years of progressive experience in subsidized housing.
  • At least four (4) years of direct supervisory experience in a housing environment. Supervisory experience in a union environment preferred.


Education:

  • Requires a Bachelor’s degree in Business, Social Service, Public Administration/ Management or related field.


Knowledge, Skills and Abilities

  • Knowledge of Federal, State and local laws and regulations pertaining to subsidized housing programs required.
  • Knowledge of the Housing Choice Voucher, Public Housing and/or other affordable housing programs required.
  • Must possess excellent written & oral communication skills.
  • Must be proficient in MS Office Suite.
  • Excellent interpersonal skills & the ability to deal with people tactfully & effectively.
  • Must possess a valid driver’s license.

*Grade 25 Min: $76,579/ Mid: $102,577/ Max: $127,574 | | Salary determined by departmental budget- Offer commensurate with experience

HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.

HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.