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Housing Operations Assistant Jobs in Colorado (NOW HIRING)

Lowe's

Operations ASM

Fountain, CO · On-site

$62K - $104K/yr

As an Operations Assistant Store Manager, this means: • Anticipating customer flow and work ... housing, improving community spaces, helping to develop the next generation of skilled trade ...

Lowe's

Operations ASM

Littleton, CO · On-site

$62K - $104K/yr

As an Operations Assistant Store Manager, this means: • Anticipating customer flow and work ... housing, improving community spaces, helping to develop the next generation of skilled trade ...

Lowe's

Operations ASM

Glenwood Springs, CO · On-site

$62K - $104K/yr

As an Operations Assistant Store Manager, this means: • Anticipating customer flow and work ... housing, improving community spaces, helping to develop the next generation of skilled trade ...

Vail Resorts

Sr. Coord Employee Housing

Keystone, CO · On-site

$20.50 - $23.58/hr

Housing Operations & Administration * * Maintain accurate documentation and support compliance with housing policies, procedures, and regulatory requirements * Assist with reporting, tracking, and ...

Keystone Resort

Sr. Coord Employee Housing

Keystone, CO

$20.50 - $23.58/hr

Housing Operations & Administration * * Maintain accurate documentation and support compliance with housing policies, procedures, and regulatory requirements * Assist with reporting, tracking, and ...

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Housing Operations Assistant information

What skills and qualifications are needed to be a housing operations assistant?

To thrive as a Housing Operations Assistant, you need organizational skills, attention to detail, and a background in property management or administrative support, often with a relevant associate degree or experience. Familiarity with property management software, MS Office, and basic maintenance tracking systems is typically required. Strong communication, problem-solving, and customer service skills help you effectively address resident concerns and support team operations. These skills are crucial for ensuring smooth housing operations, resident satisfaction, and efficient management of daily tasks.

What is a housing operations assistant?

Housing Operations Assistants are staff members who support the day-to-day management of residential facilities, such as student dormitories or apartment complexes. Their responsibilities typically include assisting with move-in and move-out processes, responding to maintenance requests, ensuring safety policies are followed, and providing customer service to residents. They often work closely with housing managers and other staff to ensure a smooth and comfortable living environment for residents. This role may also involve administrative tasks like record-keeping and coordinating events or inspections.

Is a housing operations assistant a stressful job?

A housing operations assistant role can be stressful due to managing multiple tasks such as tenant communication, maintenance coordination, and administrative duties. The level of stress often depends on workload, organizational environment, and experience with property management systems. Strong organizational skills and the ability to handle customer interactions can help mitigate stress in this position.

What is the difference between Housing Operations Assistant vs Housing Coordinator?

AspectHousing Operations AssistantHousing Coordinator
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer additional certifications or experience
Work EnvironmentOffice settings, on-site housing facilities, administrative tasksOffice and on-site housing management, client interaction
Employer & IndustryNonprofits, government agencies, property management firmsHousing agencies, property management companies, nonprofits
Search & Comparison IntentUnderstanding entry-level housing support rolesManaging housing operations and tenant relations

The Housing Operations Assistant typically handles administrative and support tasks related to housing management, often focusing on day-to-day operations. In contrast, the Housing Coordinator usually takes on a more active role in coordinating housing services, tenant communication, and program implementation. Both roles are essential in housing management but differ in scope and responsibilities.

What are common challenges faced by housing operations assistants, and how can they be managed?

Housing Operations Assistants often juggle multiple responsibilities such as coordinating move-ins and move-outs, addressing resident concerns, and maintaining accurate records. Common challenges include managing high volumes of requests during peak periods and ensuring effective communication between residents, maintenance staff, and management. Developing strong organizational skills, staying proactive with scheduling, and utilizing digital management systems can help manage workload and prevent issues from escalating. Regular training and open communication with the team further support success in this dynamic role.
What are popular job titles related to Housing Operations Assistant jobs in Colorado? For Housing Operations Assistant jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Housing Operations Assistant jobs in Colorado look for? The top searched job categories for Housing Operations Assistant jobs in Colorado are:
What cities in Colorado are hiring for Housing Operations Assistant jobs? Cities in Colorado with the most Housing Operations Assistant job openings:
Housing Operations Assistant jobs near you

Employee Housing Assistant Manager - Year Round

Winter Park

Winter Park, CO • On-site

$26 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Year Round
Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.
Perks & Benefits:
  • Free season pass to Winter Park and all Alterra Resorts
  • Discounted friends & family tickets
  • Medical, dental, vision, life, paid parental leave and more for eligible employees
  • 401(k) plan with 100% company match - up to 4%
  • Mental health resources for all employees
  • Food & beverage and retail discounts
  • Onsite employee childcare based on availability
  • Discounted equipment rentals, pro-deals, and more

POSITION SUMMARY:
The Employee Housing Assistant Manager helps ensure daily administrative housing functions run smoothly within the employee housing office. This role oversees administrative processes, coordinates resident and department needs, manages key systems and reporting, and ensures housing policies are followed consistently. The position works closely and serves as a central coordination point between residents, housing staff, maintenance, cleaning, and internal departments.
WAGE:
The base hourly pay range below represents the low and high end of Winter Park Resorts' hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts' total compensation package for employees. Other rewards may include many region-specific benefits.
Hourly pay range: $26 - $28 DOE
ESSENTIAL DUTIES:
  • Oversee move-in and move-out processes for employees and approved non-employees, including assignment coordination, key distribution, unit readiness, and documentation review.
  • Monitor daily system activity and housing workflows to ensure tasks and processes are completed accurately and on time.
  • Coordinate with Recruiting and hiring managers to understand workforce plans, housing needs, and support assignment and monitoring of seasonal housing allotments.
  • Manage scheduling and task assignment for the administrative team, ensuring coverage of daily housing office functions, workflow completion, and timely handling of resident and administrative requests. Coordinate workload distribution and follow up on task completion to support efficient office operations.
  • Use and oversee housing systems including Rent Manager (property management system), RTP (payments and refunds), and DNA Fusion/Engage (key and access systems) to maintain accurate records and support housing operations. Run and review reports related to occupancy, revenue, security deposits, housing agreements, and operational performance.
  • Support payroll deduction housing payment processes in coordination with a dedicated housing specialist and HR payroll partners, including review of prorated move-in and move-out calculations, property-based rate adjustments, and accelerated payroll repayment plans for residents with outstanding balances. Ensure accuracy, proper documentation, and timely completion of all payroll-related housing transactions in accordance with resort finance procedures.
  • Review move-out inspection reports and supporting documentation to determine eligibility for security deposit deductions or forfeitures. Coordinate with maintenance and facilities teams to resolve discrepancies, validate findings, and ensure accurate documentation prior to final processing in accordance with resort procedures.
  • Assist with tracking housing-related expenses, maintaining records, and organizing documentation to support financial reporting and reconciliation.
  • Respond to and document resident housing concerns, including roommate disputes, behavior issues, noise complaints, and other day-to-day housing matters. Support resolution efforts, assist in mediation when appropriate, and escalate issues to management when needed. Review available documentation and surveillance footage when necessary to help clarify incidents. Serve as a resource for residents, HR, and departments regarding housing policies and procedures.
  • Serve as point of contact for Homeowners Associations (HOAs), tracking dues, assessments, invoices, and property-related updates. Attend HOA meetings as needed and communicate key updates and action items to leadership and internal teams.
  • Manage key and access control processes, including issuance, tracking, and coordination with access systems.
  • Provide day-to-day support, coaching, and guidance to administrative staff.
  • Assist with onboarding, training, performance discussions, and ongoing development in partnership with the Senior Employee Housing Manager.
  • Develop and maintain SOPs and housing workflows to ensure consistency, compliance, and operational clarity. Support adherence to housing regulations, safety standards, and internal audit requirements.
  • Oversee mail tracking and processing within the housing office, ensuring the admin team receives, logs, distributes, and tracks incoming and outgoing mail and resolves any discrepancies or follow-up needs.
  • Support parking compliance processes by documenting violations, communicating parking-related information to residents, and coordinating enforcement tracking with operations and security teams.
  • Support coordination of donated items, lost and found items, and resident-provided resources through intake, tracking, communication, and placement into designated areas in coordination with applicable departments.
  • Assist with resident communications related to fire code compliance, including notifications regarding removal of items from egress routes, hallways, and other required clearances in accordance with safety standards.
  • Responsibilities may adjust based on housing demand, seasonal staffing, and operational needs. This role is expected to adapt priorities within established procedures and in coordination with the Senior Employee Housing Manager.
  • Maintains a positive and professional working environment, demonstrating adaptability and a collaborative approach while working with colleagues, residents, and cross-functional teams. Supports cleanliness and organization of shared administrative and housing office spaces.

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this Resort and position, the responsibilities of this position may change.
EDUCATION & EXPERIENCE REQUIREMENTS:
Education:
  • High School diploma required.
  • College degree preferred.

Experience:
  • Minimum of two (2) years in a supervisory position or equivalent.
  • Demonstrated experience in conflict resolution and managing difficult situations to reach a mutually beneficial outcome.
  • 2-3 years' experience developing and managing a department budget.
  • Property management experience very desirable.

QUALIFICATIONS, KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
  • General knowledge of basic bookkeeping or accounting.
  • Proficient in MS Office programs, advanced Excel use is very desirable, e-mail/Internet operation and demonstrated ability to learn other programs quickly is required.
  • Excellent time management skills
  • Excellent oral and written communication skills.
  • Valid Colorado driver's license.

OTHER DUTIES AS ASSIGNED:
This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.
AN EQUAL OPPORTUNITY EMPLOYER:
Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.
Application Deadline:Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.

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