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Housing Counselor Jobs in Raleigh, NC (NOW HIRING)

Senior Loan Closer - CDF

Raleigh, NC · On-site

$77K - $100K/yr

... housing space. The position involves a diverse range of responsibilities, including operational ... Coordinate with external counsel and relationship managers to confirm documentation meets the ...

... Counseling or related field required • Minimum of three years related work experience in Residential Life and Student Housing; OR combination of education and equivalent work experience • ...

Program Manager

Durham, NC · On-site

$18 - $20.25/hr

Residential Counselors or Habilitation Counselors Education: BS/BA Degree with two years paid human ... Experience serving adults with SMI and experience working in housing programs. Specialized ...

Residential Counselors or Habilitation Counselors Education: BS/BA Degree with two years paid human ... Experience serving adults with SMI and experience working in housing programs. Specialized ...

Showing results 21-40

Housing Counselor information

See Raleigh, NC salary details

$9

$21

$31

How much do housing counselor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for housing counselor in Raleigh, NC is $21.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $23.37 per hour, depending on experience, location, and employer.

What is a housing counselor?

A housing counselor generally refers to an individual that works for the Department of Housing and Urban Development and assists home-buyers in the process of buying a home. However, there are also opportunities for housing counselors in the private sector. Generally, your responsibilities in this career are to provide pre-purchase consoling to potential and first-time homeowners to advise them on what they need to know about the process. You help prepare a budget and determine what size mortgage they can afford, teach how to improve credit for obtaining a home loan, and fulfill any duties necessary to instruct the potential homeowners on purchasing a house.

What are the key skills and qualifications needed to thrive as a housing counselor?

To thrive as a Housing Counselor, you need knowledge of housing laws, mortgage processes, and financial counseling, typically supported by HUD certification. Familiarity with client management systems, budgeting tools, and fair housing databases is commonly required. Strong interpersonal skills, active listening, and cultural sensitivity help Housing Counselors build trust and effectively guide clients. These skills are vital for providing accurate advice, supporting client goals, and ensuring compliance with housing regulations.

What are some common challenges housing counselors face when assisting clients, and how are these challenges typically addressed?

Housing counselors often encounter challenges such as clients with complex financial situations, language or cultural barriers, and limited affordable housing options. They address these challenges by staying up to date on local housing resources, using translation services or culturally competent approaches, and working closely with community partners to find creative solutions. Counselors also receive ongoing training to better understand mortgage lending practices, tenant rights, and foreclosure prevention, enabling them to effectively advocate for their clients.

What is the difference between Housing Counselor vs Mortgage Advisor?

AspectHousing CounselorMortgage Advisor
CredentialsHUD certification, counseling licensesLicenses such as NMLS, industry certifications
Work EnvironmentNon-profit agencies, government programsBanks, mortgage companies, financial institutions
Employer & IndustryHousing agencies, community organizationsFinancial services, lending industry
Primary FocusProviding housing education, budget counselingRecommending mortgage products, loan approval

Housing Counselors focus on educating clients about housing options and financial readiness, often working in non-profit or government settings. Mortgage Advisors assist clients in selecting suitable mortgage products, typically working within financial institutions. While both roles involve housing finance, their primary functions and work environments differ significantly.

How much do housing counselors make?

Housing counselors in New York City typically earn between $40,000 and $60,000 annually, depending on experience, certifications, and the organization. Salaries may vary based on the employer and whether the role involves specialized knowledge or additional responsibilities.

What can a housing counselor do?

A housing counselor provides guidance on housing options, mortgage or rental assistance, and foreclosure prevention. They help clients understand their rights, develop budgets, and navigate housing programs, often working with government agencies or non-profit organizations. Certification from the U.S. Department of Housing and Urban Development (HUD) is common for these professionals.
Infographic showing various Housing Counselor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% Locum Tenens, 55% Full Time, 14% Part Time, and 30% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,104 per year, or $19.8 per hour.

Senior Loan Closer - CDF

First Citizens Bank

Raleigh, NC • On-site

$77K - $100K/yr

Full-time

Re-posted 16 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 174 rated banks


Job description

Overview

The Senior Loan Closer for Community Development Finance plays a critical role in supporting the closing of transactions within the community development and affordable housing space. The position involves a diverse range of responsibilities, including operational support, detailed loan processing and rigorous quality control. The Senior Loan Closer will ensure all transactions comply with relevant bank regulations and standards, by managing documentation and coordinating with various internal and external partners. This role will require effective communication and collaboration skills to ensure smooth and timely loan closings. The Senior Loan Closer will act as a subject matter expert, providing guidance, mentorship, and training to junior members of the CDF team. In this role, the Senior Loan Closer will drive team objectives, contribute to strategic decision-making, and actively work on enhancing operational processes to ensure greater efficiency in the closing of the CDF transactions. As a senior team member, a primary responsibility will be identifying, managing, and completing special projects, and initiatives annually. This role will spearhead the implementation and roll-out of process improvement efforts, ensuring these enhancements align with organizational goals and best practices.


Responsibilities & Qualifications

Monitor the receipt of all loan documentation and closing due diligence items, as well as tracking deal status throughout the closing process. Review third-party reports, formation documents, and due diligence materials to ensure all pre-closing conditions are fulfilled.

Manage loan deposits and fees due at closing, by preparing a detailed construction loan budget, and reconciling closing draws and funding sources. Coordinate with Title and Escrow companies and External Legal Counsel to ensure timely and accurate funding.

Reconcile all related invoices against fee/ costing sheets and escrow closing statements.


Set up and maintain all credit and loan files, ensuring they are organized and up-to date. Files to be arranged to ensure accessibility and navigability, allowing team members to retrieve information quickly throughout the life of the loan and ensure audits can be performed efficiently post-close.


Thoroughly review legal documentation prepared by outside counsel, ensuring that documents accurately reflect the approved terms and conditions of each transaction. Coordinate with external counsel and relationship managers to confirm documentation meets the specific requirements and regulatory standards of the applicable geographic location of the transaction. Manage and track receipt of all executed documents from counsel upon loan closing. Coordinate with counsel to ensure delivery of original loan documents to the Bank.


Review and approve deal insurance certificates to ensure compliance with Bank’s insurance guidelines and regulatory requirements. Confirm adequate coverage and the validity of each policy. Evaluate GC Payment and Performance Bonds, ensuring each includes a dual oblige rider. Collect and review formation documents, organizational charts and other relevant entity/ individual documentation for KYC submission.


Complete annual special projects and process improvement initiatives aimed at enhancing the efficiency of the closing process. Identify areas for improvement, developing and implementing strategies to streamline procedures and increase operational efficiency.


Primary point of contact for all closing-related inquires. Serve as subject matter expert on the intricacies of the closing process, ensuring that all questions and issues are resolved in advance of loan closing. Respond to regulatory and compliance related requests, providing clear and timely guidance to ensure adherence to industry standards and regulations. Mentor and support junior staff during onboarding and training, by acting as a liaison and offering guidance with navigating the closing process and developing required skills.


Position Specific Skills:
In-depth knowledge of all facets of Community Development Finance (CDF) to include closing and servicing.


Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Real Estate Lending, Loan Closing/Servicing/Processing and/or Financial Services
Preferred Area of Experience: Affordable Housing, Banking, Legal Document Review/ Negotiation, Budget Review, Loan Operations


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

If hired in Massachusetts, the base pay for this position is generally between $77,000 - $100,000/yr. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

#LI-ED1

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

If hired in Massachusetts, the base pay for this position is generally between $77,000 - $100,000/yr. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

#LI-ED1

Education:UNAVAILABLEEmployment Type: FULL_TIME

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