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Hourly User Testing Jobs in Minnesota (NOW HIRING)

ITR Group

Digital Product Owner

Minneapolis, MN · On-site

$60/hr

W2 hourly only (no C2C or Indep. status) * Local to Minneapolis, MN area - onsite 3 days/week What ... Translate strategic priorities into clear user stories, acceptance criteria, and requirements.

Pyramid Consulting

Technical Product Owner

Minneapolis, MN · On-site

$60 - $70/hr

... user stories, automated testing, backlog refinement) Good knowledge of other Agile frameworks ... 00 / Hourly Postal Code 55415 Job Type Full Time Place of Work On-site Requisition ID 24364 Job ...

GN Group

Order Management Operator II

Shakopee, MN

$18.50 - $20.75/hr

Download user settings into current software platforms * Verify settings and route to appropriate ... DSA testing * Read, comprehend, and adhere to written work instructions, SOP's, etc. Competencies ...

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Hourly User Testing information

What is the difference between Hourly User Testing vs User Experience Tester?

AspectHourly User TestingUser Experience Tester
CredentialsBasic computer skills, sometimes specific platform knowledgeOften requires understanding of UX principles, sometimes certifications
Work EnvironmentRemote or on-site, flexible hoursPrimarily remote, focused on testing and feedback
Industry UsageCommon in market research and product testingUsed in UX design, product development, and research

Hourly User Testing involves performing quick, task-based tests for various products, often with minimal credentials. User Experience Testers typically have a deeper understanding of UX principles and may require certifications. Both roles are remote-friendly and focus on improving user interfaces, but User Experience Testers usually engage in more detailed analysis and feedback, making their role more specialized in UX design.

What are the most commonly searched types of User Testing jobs in Minnesota? The most popular types of User Testing jobs in Minnesota are:
What are popular job titles related to Hourly User Testing jobs in Minnesota? For Hourly User Testing jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Hourly User Testing jobs in Minnesota look for? The top searched job categories for Hourly User Testing jobs in Minnesota are:
What cities in Minnesota are hiring for Hourly User Testing jobs? Cities in Minnesota with the most Hourly User Testing job openings:
Hourly User Testing jobs near you

Application Support Specialist

City of Richfield, MN

Minneapolis, MN • On-site

$37.95 - $49.77/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 3 days ago

Job description

Salary: $37.95 - $49.77 Hourly
Location : Municipal Center / City Hall - 6700 Portland Ave S, MN
Job Type: Full-Time
Job Number: 2026-00037
Department: Administrative Services
Division: Information Technologies
Opening Date: 06/29/2026
Closing Date: 7/24/2026 11:59 PM Central
Nature of Work
Under the direction of the Information Technologies Manager, the Application Support Specialist performs advanced technical work supporting the City's enterprise applications, SharePoint, Laserfiche, Microsoft 365 environment, cloud services, and information technology systems. This individual will provide administration, maintenance, troubleshooting, and support for servers, storage, backup systems, identity and access management, and business applications. They will coordinate with City departments, vendors, and service providers to ensure secure, reliable, and efficient technology services. Assists with strategic technology projects, cybersecurity initiatives, system upgrades, migrations, documentation, and end-user training.
HOURS: 8:00 a.m. - 4:30 p.m. Monday - Friday. Must be available to attend night meetings or city events.
Job Duties
ESSENTIAL DUTIES
  • Supports the City's SharePoint environment, including site configuration, permissions, document libraries, lists, workflows, forms, intranet structure, end-user support, documentation, and training in coordination with departments and IT staff.
  • Serves as the primary technical contact or administrator for assigned systems and applications, supporting availability, reliability, performance, security, and user access.
  • Configures and manages user accounts, groups, roles, and permissions across enterprise applications, identity and access management systems, and multi-factor authentication in accordance with City policies, cybersecurity standards, and data privacy requirements.
  • Assists with administration and maintenance of servers, storage, databases, backup systems, virtualization platforms, and cloud services; monitors system health, performs routine maintenance, coordinates scheduled upgrades or downtime with IT staff and vendors, and documents system configurations and changes.
  • Assists with disaster recovery and business continuity planning, testing, and documentation; ensures system backups and replication processes are operational; provides support during emergencies or scheduled maintenance windows outside normal business hours.
  • Coordinates with vendors, and third-party service providers to implement, integrate, maintain, and troubleshoot software and hardware systems.
  • Provides advanced technical support for municipal business applications, including intake, troubleshooting, documentation, testing, and resolution of incidents and service requests through the City's IT ticketing system.
  • Develops and maintains technical and end-user documentation, including system configuration notes, standard operating procedures, knowledge base articles, training materials, and troubleshooting guides.
  • Coordinates efforts to ensure Richfield is an equitable, inclusive and respectful organization and supports the City's mission, vision and core values.
  • Performs other duties and assumes other responsibilities as assigned.

COMPETENCIES
  • Working knowledge of enterprise application support, including Microsoft 365, SharePoint Online, Laserfiche, user permissions, application configuration, workflows, forms, and end-user support.
  • Working knowledge of Active Directory and Group Policy, including user and group administration, organizational units, security permissions, login scripts, and troubleshooting of policy application issues.
  • Working knowledge of cybersecurity principles and best practices, including identity and access controls, least-privilege permissions, multi-factor authentication, phishing prevention, secure handling of sensitive or regulated data, confidentiality, and compliance with City security policies.
  • Considerable knowledge of troubleshooting and supporting enterprise applications, operating systems, endpoint devices, user access, permissions, and network connectivity issues.
  • Working knowledge of IP phone systems, including user/device administration, call routing, voicemail, basic troubleshooting, and vendor coordination.
  • General knowledge of local government functions and services.
  • Strong customer service, communication, and interpersonal skills, with the ability to work collaboratively and explain technical concepts in non-technical terms to City staff at all levels.
  • Excellent analytical and problem-solving skills, with the ability to research, learn, and adapt to new technology.
  • Ability to organize work, manage multiple priorities, maintain accurate records, and work both independently and as part of a team in a public-sector environment.
  • Ability to establish and maintain positive, professional working relationships within all levels of the organization.
  • Demonstrates ability to understand and respect the diversity of customers and co-workers, effectively communicating with individuals whose first language may be other than English.

Qualifications
CERTIFICATION AND LICENSURE
  • Must possess a valid Class D driver's license.

MINIMUM QUALIFICATIONS
  • Associate's degree in Information Technology, Computer Science, Management Information Systems, or a closely related field.
  • At least two (2) years of experience providing application, help desk, or technical support in a multi-user environment; or an equivalent combination of education and experience.

PREFERRED QUALIFICATIONS
  • Experience supporting enterprise applications, Microsoft 365, SharePoint Online, Laserfiche, Active Directory, Group Policy, IP phone systems, or municipal business systems.
  • Previous experience in a local government or public-sector technology environment.

Supplemental Information
BACKGROUND CHECK
  • Because this position has access to the Public Safety Department and information that is subject to Minnesota Bureau of Criminal apprehension (BCA) rules, the successful applicant must pass a thorough background check investigation as required by the BCA, which includes fingerprinting.

PHYSICAL DEMANDS
The physical demands that are described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Must have the ability to:
  • Ability to sit, talk and listen for extended periods of time. Ability to climb stairs, bend, stoop, reach, manipulate doors, drawers and locks.
  • Specific vision abilities required include close vision and the ability to adjust focus.
  • Ability to occasionally lift and/or move up to 40 pounds.

The City of Richfield, MN offers a complete and comprehensive benefits package to full-time employees, including:
  • 100% employer paid Medical and Dental coverage for single enrollment, plus employer contribution to HSA
  • Significant contribution towards spouse, child(ren), and family coverage
  • Flexible Spending Account options
  • 100% employer paid Short-Term Disability insurance
  • 100% employer paid Long Term Disability insurance
  • 100% employer paid Basic Life and AD&D insurance
  • Opportunity to request participation in our modified work schedule program (choose one regular day off every other week), depending on position
  • Opportunity to request to participate in a flexible work schedule with remote work options, depending on position
  • Wellness program which includes earning up to 8 hours of paid time off after participation in wellness activities throughout the year
  • Vacation Leave and Personal Leave, with additional 12 Holidays per year
  • Up to 10 days paid parental leave for either parent after the birth or adoption of a child
  • Enrollment into a pension plan through PERA
  • Voluntary enrollment into deferred compensation plans with a variety of partner agencies

01
The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
  • Yes, I understand and agree
  • No, I do not agree

02
Do you have an associate's degree in Information Technology, Computer Science, Management Information Systems, or a closely related field?
  • Yes
  • No

03
Do you have at least two (2) years of work experience providing application, help desk, or technical support in a multi user environment; or an equivalent combination of education and experience?
  • Yes
  • No

04
Do you hold a valid and current Class D Driver's License?
  • Yes
  • No

05
How many years of work experience do you have using SharePoint?
  • None
  • Less than 2 years
  • 2 years to less than 5 years
  • 5 years or more

06
How many years of work experience do you have using Active Directory?
  • None
  • Less than 2 years
  • 2 years to less than 5 years
  • 5 years or more

07
How many years of experience do you have working in computer support?
  • None
  • Less than 2 years
  • 2 years to less than 5 years
  • 5 years or more

08
Do you have previous experience in a local government or public-sector technology environment?
  • None
  • Less than 1 year
  • 2 years to 5 years
  • More than 5 years

09
Please describe your experience with SharePoint Online. Include any experience you have with site creation, permissions, document libraries, lists, forms, workflows, intranet pages, or supporting end users.
10
Please describe an IT-related project you worked on that involved implementing, upgrading, migrating, or improving a technology system or application. What was your role, and what was the outcome?
11
The City of Richfield awards veterans' preference points to qualified veterans and spouses of deceased or disabled veterans in accordance with Minnesota State Statute 197.447. Are you requesting Veteran's Preference Points for this position? If so, please select your Veterans status and assure you have attached a copy of your DD-214 and/or documentation verifying your service-connected disability rating if you are deemed a disabled veteran, as defined in state statute, to your application.
  • Not Applicable
  • Veteran
  • Disabled Veteran
  • Spouse of Deceased Veteran
  • Spouse of Disabled Veteran

Required Question

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