Hourly Non-Exempt Hours of Work: Mon - Fri 8AM - 5PM Location: Niantic CT, Norcross GA, Remote Who We Are Telaid helps enterprise clients accelerate technology adoption to achieve their business ...
New
Hourly Non-Exempt Hours of Work: Mon - Fri 8AM - 5PM Location: Niantic CT, Norcross GA, Remote Who We Are Telaid helps enterprise clients accelerate technology adoption to achieve their business ...
New
Hourly Non-Exempt Hours of Work: Mon - Fri 8AM - 5PM Location: Niantic CT, Norcross GA, Remote Who We Are Telaid helps enterprise clients accelerate technology adoption to achieve their business ...
New
Hourly Non-Exempt Hours of Work: Mon - Fri 8AM - 5PM Location: Niantic CT, Norcross GA, Remote Who We Are Telaid helps enterprise clients accelerate technology adoption to achieve their business ...
New
Hourly Non-Exempt Hours of Work: Mon - Fri 8AM - 5PM Location: Niantic CT, Norcross GA, Remote Who We Are Telaid helps enterprise clients accelerate technology adoption to achieve their business ...
New
Niantic, CT · Remote
$21 - $24/hr
Hourly Non-Exempt Hours of Work: Mon - Fri 8AM - 5PM Location: Niantic CT, Norcross GA, Remote Who We Are Telaid helps enterprise clients accelerate technology adoption to achieve their business ...
Niantic, CT · Remote
$21 - $24/hr
Hourly Non-Exempt Hours of Work: Mon - Fri 8AM - 5PM Location: Niantic CT, Norcross GA, Remote Who We Are Telaid helps enterprise clients accelerate technology adoption to achieve their business ...
$21.15 - $26.64
3% of jobs
$26.64 - $32.12
16% of jobs
$35.32 is the 25th percentile. Wages below this are outliers.
$32.12 - $37.61
10% of jobs
$37.61 - $43.09
13% of jobs
The median wage is $47.67 / hr.
$43.09 - $48.58
10% of jobs
$48.58 - $54.06
9% of jobs
$54.06 - $59.55
8% of jobs
$59.55 - $65.03
4% of jobs
$66.71 is the 75th percentile. Wages above this are outliers.
$65.03 - $70.52
10% of jobs
$70.52 - $76.01
10% of jobs
$76.01 - $81.49
9% of jobs
$21
$52
$81
| Aspect | Hourly Telaid | Hourly Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Cisco CCNA (preferred) | CompTIA Network+, Cisco CCNA |
| Work Environment | On-site installation, maintenance, and support for retail and corporate clients | Network setup, troubleshooting, and maintenance in various business settings |
| Industry Usage | Retail, corporate, and technology sectors | IT services, telecommunications, and networking companies |
Hourly Telaid and Hourly Network Technicians both require certifications like CompTIA A+ or Network+ and work in similar environments involving network setup and support. Telaid often focuses on retail and corporate installations, while Network Technicians may work across broader IT and networking sectors. Both roles are essential for maintaining network infrastructure, but Telaid's work is more client-facing and installation-oriented.

$21 - $24/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
Salary Range $21.00 - $24.00 Hourly Position Type Full Time Job Shift Day
DescriptionDepartment: Service (D2CS)
Reports To: Service Management
FLSA: Hourly Non-Exempt
Hours of Work: Mon – Fri 8AM – 5PM
Location: Niantic CT, Norcross GA, Remote
Who We Are
Telaid helps enterprise clients accelerate technology adoption to achieve their business objectives. We design, deploy and support critical technologies, reducing time, task, cost and risk associated with managing technologies in complex, multi-site environments. But Telaid is not your ordinary technology integrator. Committed to excellence, our vision is to be a people first, customer obsessed company with great (not perfect) leaders who strive to provide the best possible experience for our employees, partners and customers. We're working hard to build and maintain a culture of integrity, trust and accountability that attracts, trains and retains the right employees for the right roles. If you're looking for a great place to work, learn and advance your career, get to know Telaid!
Our Core Values are – Be Proactive, Be a Team Player, Take Ownership & Do the Right Thing
Summary of Position
The Sr. Service Specialist is responsible for achieving SLA targets and contributing to the profitability of assigned accounts. This role requires proactive management of service tickets, client details, internal and external reports, and customer updates. The Sr. Service Specialist focuses on continuous process improvements and collaborates with cross-functional teams to consistently meet SLA targets.
Success in this position demands exceptional organizational skills, effective communication, attention to detail, and a strong commitment to customer satisfaction. The ideal candidate is customer-obsessed, eager to contribute to timely issue resolution, deliver a positive customer experience, and support the long-term success of Telaid's service operations.
Primary Duties and Responsibilities
Skills and Personal Attributes
Education and Experience
Benefits