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Hourly Remote Production Support Jobs (NOW HIRING)

Apexon

Production Support Analyst

Nashville, TN · Remote

Remote Position: 1 Role Overview: We are seeking an experienced Production Support Analyst to support ISL program and help ensure the reliability, stability, and performance of mission-critical ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ...

Fox

Senior Network Architect

Los Angeles, CA · Remote

Architect WAN/long-haul contribution networks for remote production. * Support and integrate cloud networking solutions (e.g., AWS VPC, Direct Connect, Transit Gateway) into enterprise architecture.

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How much do hourly remote production support jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for hourly remote production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Remote Production Support jobs? The most popular types of Remote Production Support jobs are:
Hourly Remote Production Support jobs near you
Remote- Production Support

Remote- Production Support

Apetan Consulting

Manhattan, NY • Remote

Other

Posted 3 days ago

Job description

Production Support || Chicago, IL
3days onsite 2 days remote

Currently seeking an Production Support for a contract position with a Global Financial Institution located in Chicago, IL. This is a 12+ month contract opportunity.

This is a production support role within the Market Risk space. The successful candidate will be responsible for resolving business queries, managing user support mailboxes, handling feed and batch support items, and incident management using tools such as ITSM, ITRS, JIRA, and Splunk.

Responsibilities:

  • Respond to and resolve business queries for Market Risk space
  • Manage user query mailbox effectively, understand the scope of team's work and ensure timely and appropriate response is provided for all user queries
  • Respond to and resolve feed and batch support items, Manage alerts and monitoring
  • Utilize important framework tools such as ITSM, ITRS, JIRA, DynaTrace and Splunk, etc. for both making updates and producing reports
  • Incident management - provide timely and accurate user notifications as well as managing escalations when needed
  • Documentation and knowledge management
  • Follow up and coordinate resolutions with various development teams
  • Assist with metrics reporting
  • Coordinate and perform Business Continuity testing and related paperwork
  • Organize and run meetings independently for issue resolution
  • Identify scope for automation to reduce manual, repeating tasks

Requirements:

  • 10+ years of Production Support experience
  • Strong SQL Knowledge
  • Strong UNIX / LINUX knowledge
  • Knowledge of Software Development Life Cycle
  • Working knowledge of ITIL
  • Strong verbal and written communication skills
  • Excellent project and time management skills
  • Ability to work in a multi-regional team
  • Working knowledge of ITRS, DynaTrace and Splunk
  • Working knowledge of Autosys and Bob jobs
  • Python Scripting knowledge

Desired skills:

  • Financial industry experience
  • Knowledge of Market Risk
  • Agile methodology
  • Operations exposure with Windows OS

Working knowledge with Tableau

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