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From Home Remote Production Support Jobs (NOW HIRING)

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Work From Home Remote Sales

Greeley, CO · Remote

$100K/yr

... plans Support homeowners in protecting their mortgage payments and other financial needs ... production results should be viewed as typical, average, or expected. Not all agents achieve the ...

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Work From Home Remote Sales

Monroe, NC · Remote

$100K/yr

... plans Support homeowners in protecting their mortgage payments and other financial needs ... production results should be viewed as typical, average, or expected. Not all agents achieve the ...

Symmetry

Work From Home Remote Sales

Highland Park, TX · Remote

$100K/yr

... plans Support homeowners in protecting their mortgage payments and other financial needs ... production results should be viewed as typical, average, or expected. Not all agents achieve the ...

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How much do from home remote production support jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for from home remote production support in the United States is $34.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $53.85 per hour, depending on experience, location, and employer.
What cities are hiring for From Home Remote Production Support jobs? Cities with the most From Home Remote Production Support job openings:
What are the most commonly searched types of Remote Production Support jobs? The most popular types of Remote Production Support jobs are:
What states have the most From Home Remote Production Support jobs? States with the most job openings for From Home Remote Production Support jobs include:
From Home Remote Production Support jobs near you
Infographic showing various From Home Remote Production Support job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 52% Full Time, 41% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $72,728 per year, or $35 per hour.
Remote- Production Support

Remote- Production Support

Apetan Consulting

Manhattan, NY • Remote

Other

Posted 3 days ago

Job description

Production Support || Chicago, IL
3days onsite 2 days remote

Currently seeking an Production Support for a contract position with a Global Financial Institution located in Chicago, IL. This is a 12+ month contract opportunity.

This is a production support role within the Market Risk space. The successful candidate will be responsible for resolving business queries, managing user support mailboxes, handling feed and batch support items, and incident management using tools such as ITSM, ITRS, JIRA, and Splunk.

Responsibilities:

  • Respond to and resolve business queries for Market Risk space
  • Manage user query mailbox effectively, understand the scope of team's work and ensure timely and appropriate response is provided for all user queries
  • Respond to and resolve feed and batch support items, Manage alerts and monitoring
  • Utilize important framework tools such as ITSM, ITRS, JIRA, DynaTrace and Splunk, etc. for both making updates and producing reports
  • Incident management - provide timely and accurate user notifications as well as managing escalations when needed
  • Documentation and knowledge management
  • Follow up and coordinate resolutions with various development teams
  • Assist with metrics reporting
  • Coordinate and perform Business Continuity testing and related paperwork
  • Organize and run meetings independently for issue resolution
  • Identify scope for automation to reduce manual, repeating tasks

Requirements:

  • 10+ years of Production Support experience
  • Strong SQL Knowledge
  • Strong UNIX / LINUX knowledge
  • Knowledge of Software Development Life Cycle
  • Working knowledge of ITIL
  • Strong verbal and written communication skills
  • Excellent project and time management skills
  • Ability to work in a multi-regional team
  • Working knowledge of ITRS, DynaTrace and Splunk
  • Working knowledge of Autosys and Bob jobs
  • Python Scripting knowledge

Desired skills:

  • Financial industry experience
  • Knowledge of Market Risk
  • Agile methodology
  • Operations exposure with Windows OS

Working knowledge with Tableau

Apply