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Hourly Remote Customer Service Representative Jobs in Edison, NJ

MMC Group LP

Be Seen First

Remote Call Center -NJ residents only BYOD

Jersey City, NJ · Remote

$18/hr

Customer Service Representative II - Client Support Location: 100% Remote - New Jersey Residents Only Pay Rate: * $18.00/hr - English * $19.00/hr - English/Spanish Bilingual Education: High School ...

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Customer Service Representative

New York, NY · Remote

$17.50 - $23.75/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

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Hourly Remote Customer Service Representative information

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$10

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$27

How much do hourly remote customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for hourly remote customer service representative in Edison, NJ is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is an hourly remote customer service representative?

An Hourly Remote Customer Service Representative is a professional who assists customers with inquiries, complaints, or support needs from a remote location, typically working from home and being paid an hourly wage. Their responsibilities often include answering phone calls, responding to emails or chat messages, and helping resolve issues related to products or services. This role requires strong communication skills, proficiency with computers and customer service software, and the ability to work independently. Many companies hire remote representatives to provide flexible support across different time zones. The position offers the convenience of working from any location with reliable internet access.

What are the key skills and qualifications needed to thrive as an hourly remote customer service representative?

To thrive as an Hourly Remote Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office tools like email and chat platforms is typically required. Strong soft skills such as patience, empathy, and self-motivation help you connect with customers and work independently from home. These skills ensure efficient issue resolution, positive customer experiences, and reliable performance in a remote work environment.

What are some common challenges faced by hourly remote customer service representatives, and how can they be overcome?

Hourly remote customer service representatives often face challenges such as managing distractions in a home environment, staying motivated during repetitive tasks, and communicating effectively without in-person cues. To overcome these, it's important to establish a dedicated workspace, set clear boundaries with household members, and use productivity tools to stay organized. Regular check-ins with team leaders and actively participating in virtual team meetings can also help maintain a sense of connection and ensure you are aligned with company goals.

What are the most commonly searched types of Remote Customer Service Representative jobs in Edison, NJ?

The most popular types of Remote Customer Service Representative jobs in Edison, NJ are:

What are popular job titles related to Hourly Remote Customer Service Representative jobs in Edison, NJ?

For Hourly Remote Customer Service Representative jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Hourly Remote Customer Service Representative jobs in Edison, NJ look for?

The top searched job categories for Hourly Remote Customer Service Representative jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Hourly Remote Customer Service Representative jobs?

Cities near Edison, NJ with the most Hourly Remote Customer Service Representative job openings:

Hourly Remote Customer Service Representative jobs near you

Remote Customer Service & Sales Representative

McQuade Organization

Paterson, NJ • Remote

Full-time

Re-posted 5 days ago

Job description

  1. Provide professional customer service and support to clients
  2. Conduct virtual client appointments and consultations
  3. Identify client needs and recommend appropriate benefit solutions
  4. Educate clients on available programs and coverage options
  5. Follow established customer service and sales processes
  6. Complete client enrollment and follow-up activities
  7. Maintain accurate client records and documentation
  8. Participate in virtual team meetings, training, and coaching
  9. Work toward individual and team performance goals
  1. Strong verbal and written communication skills
  2. Reliable, professional, and organized
  3. Comfortable working in a remote environment
  4. Willing to complete required state licensing
  5. Own a laptop/desktop, reliable internet, and a quiet workspace

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