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Hourly Remote Customer Service Representative Jobs in Edison, NJ

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Hourly Remote Customer Service Representative information

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$10

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How much do hourly remote customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for hourly remote customer service representative in Edison, NJ is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is an hourly remote customer service representative?

An Hourly Remote Customer Service Representative is a professional who assists customers with inquiries, complaints, or support needs from a remote location, typically working from home and being paid an hourly wage. Their responsibilities often include answering phone calls, responding to emails or chat messages, and helping resolve issues related to products or services. This role requires strong communication skills, proficiency with computers and customer service software, and the ability to work independently. Many companies hire remote representatives to provide flexible support across different time zones. The position offers the convenience of working from any location with reliable internet access.

What are the key skills and qualifications needed to thrive as an hourly remote customer service representative?

To thrive as an Hourly Remote Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office tools like email and chat platforms is typically required. Strong soft skills such as patience, empathy, and self-motivation help you connect with customers and work independently from home. These skills ensure efficient issue resolution, positive customer experiences, and reliable performance in a remote work environment.

What are some common challenges faced by hourly remote customer service representatives, and how can they be overcome?

Hourly remote customer service representatives often face challenges such as managing distractions in a home environment, staying motivated during repetitive tasks, and communicating effectively without in-person cues. To overcome these, it's important to establish a dedicated workspace, set clear boundaries with household members, and use productivity tools to stay organized. Regular check-ins with team leaders and actively participating in virtual team meetings can also help maintain a sense of connection and ensure you are aligned with company goals.

What are the most commonly searched types of Remote Customer Service Representative jobs in Edison, NJ?

The most popular types of Remote Customer Service Representative jobs in Edison, NJ are:

What are popular job titles related to Hourly Remote Customer Service Representative jobs in Edison, NJ?

For Hourly Remote Customer Service Representative jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Hourly Remote Customer Service Representative jobs in Edison, NJ look for?

The top searched job categories for Hourly Remote Customer Service Representative jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Hourly Remote Customer Service Representative jobs?

Cities near Edison, NJ with the most Hourly Remote Customer Service Representative job openings:

Hourly Remote Customer Service Representative jobs near you

Customer Service Representative

System One

Rutherford, NJ • Remote

$20/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Job Title: Customer Service Representative Location: Rutherford, NJ Type: Contract Compensation: $20.00/Hour Contractor Work Model: Hybrid – onsite and remote Hours: Monday through Friday (8:00am – 4:45pm)

CUSTOMER SERVICE REPRESENTATIVE

Responsibilities

  • Promote customer satisfaction in all aspects of Customer Service, following all policies and procedures
  • Process all requests from customers in a timely manner so as to provide excellent service
  • Become familiar with markets as they relate to Customer Service
  • Place customer orders received by phone, e-mail, fax, mail; arrange for timely delivery
  • Arrange for and expedite product shipments
  • Report order status to customers and field sales
  • Act as liaison between customer and plant personnel to expedite customer orders, respond to customer inquiries, and resolve customer issues
  • Encourage customers to place system orders to include tapes, urethanes, primers and tools
  • Achieve customer satisfaction by mastery of all customer service policies and procedures
  • Increase customer knowledge of products through personal relationships
  • Coordinate return material paperwork
  • Work with Accounts Receivable to resolve issues related to re-bills, non-payments, return materials, credits and debits, invoices, etc.
  • Communicate customer issues to management when appropriate
  • Other duties which may be assigned by the Manager

Qualifications

  • High school diploma required; college degree preferred
  • 1–2 years of customer service experience preferred
  • SAP experience highly desired
  • Proficiency with Microsoft Office, order entry software, and email
  • Effective interpersonal skills including the ability to develop and maintain effective working relationships with customers and employees
  • Effective organization, time management, and problem-solving skills
  • Ability to handle difficult people and stressful situations professionally
  • Ability to work a hybrid schedule (4 days onsite, 1 day remote)

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1

Ref: #562-Joule Staffing - Edison

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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