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Hourly It Support Technician Jobs in Long Island, NY

Mitchell Martin

IT Support Technician

Manhattan, NY · On-site

$23.75 - $32.50/hr

IT Support Technician Join our dynamic team as an IT Support Technician in New York, NY. This contract position involves providing technical assistance across various IT systems, including hardware ...

Somnia, Inc.

IT Support Technician

Harrison, NY · On-site

$60K - $65K/yr

We are seeking a dependable and technically skilled IT Support Technician to join our growing team at a leading healthcare anesthesia management company. In this hands-on role, you will be ...

ViaSat

IT Support Technician

Manhattan, NY · On-site

$117.50K - $176.50K/yr

Viasat IT Support Technician One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years ...

Rye Country Day School

IT Support Technician

Rye, NY · On-site

$60K - $70K/yr

Rye Country Day School is looking for an IT Support Technician to join its Information Technology team beginning August 10, 2026. Reporting to the IT Manager, this position provides front-line ...

Rye Country Day School

IT Support Technician

Rye, NY · On-site

$60K - $70K/yr

Rye Country Day School is looking for an IT Support Technician to join its Information Technology team beginning August 10, 2026. Reporting to the IT Manager, this position provides front-line ...

Rye Country Day

IT Support Technician

Rye, NY · On-site

$60K - $70K/yr

Rye Country Day School is looking for an IT Support Technician to join its Information Technology team beginning August 10, 2026. Reporting to the IT Manager, this position provides front-line ...

Rye Country Day School

IT Support Technician

Rye, NY

$60K - $70K/yr

Rye Country Day School is looking for an IT Support Technician to join its Information Technology team beginning August 10, 2026. Reporting to the IT Manager, this position provides front-line ...

InterSources

IT Support Technician

Brooklyn, NY · Hybrid

$22.75 - $31.25/hr

IT Support Technician Location: Brooklyn NY 11201 On-site/Remote/Hybrid: Initial Onsite later Hybrid Duration: 12 Months Overview This position's primary responsibility is to provide onsite technical ...

InterSources

IT Support Technician

Manhattan, NY · On-site

$23.75 - $32.50/hr

Title: IT Support Technician Location: Brooklyn NY 11201 On-site/Remote/Hybrid: Initial Onsite later Hybrid Duration: 12 Months Required Skills Overview: This position's primary responsibility is to ...

acast

Senior IT Support Technician

Manhattan, NY · Hybrid

$90K - $95K/yr

About the role We are looking for a driven and experienced Senior IT Support Technician to serve as the primary IT presence in our New York office. This is a hands-on, site-focused role suited to ...

Acast

Senior IT Support Technician

Manhattan, NY · On-site

$90K - $95K/yr

About the role We are looking for a driven and experienced Senior IT Support Technician to serve as the primary IT presence in our New York office. This is a hands-on, site-focused role suited to ...

Soni Resources

IT Support

Manhattan, NY · On-site

$30 - $35/hr

Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ideal for someone with strong communication skills, hands-on technical support experience, and a ...

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Hourly It Support Technician information

See Long Island, NY salary details

$14

$25

$37

How much do hourly it support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for hourly it support technician in Long Island, NY is $25.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly IT Support Technician, and why are they important?

To thrive as an Hourly IT Support Technician, you need a solid understanding of computer hardware, operating systems, networking basics, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with help desk ticketing systems, remote desktop tools, and troubleshooting software/hardware issues is essential. Strong communication, patience, and problem-solving abilities help technicians assist users effectively and manage stressful situations. These skills ensure quick, accurate technical support, minimizing downtime and keeping business operations running smoothly.

What are some common challenges faced by Hourly IT Support Technicians, and how can they effectively address them?

Hourly IT Support Technicians often face the challenge of managing a high volume of support tickets while ensuring prompt and thorough resolutions. Balancing multiple requests, prioritizing critical issues, and communicating effectively with users who may have varying technical knowledge are daily realities. To address these challenges, technicians benefit from strong organizational skills, clear communication, and a proactive approach to problem-solving. Leveraging ticketing systems, staying up-to-date with company IT protocols, and seeking guidance from more experienced team members can also help streamline their workflow and improve service quality.

What does an Hourly IT Support Technician do?

An Hourly IT Support Technician provides technical assistance to users by troubleshooting hardware, software, and network issues on an as-needed basis. They often respond to service requests, perform system maintenance, and help resolve technical problems either remotely or in person. Their main goal is to ensure technology systems run smoothly, minimizing downtime for employees or customers. Because they are paid hourly, their schedules and workloads may vary depending on the organization’s needs.

What is the difference between Hourly IT Support Technician vs Help Desk Technician?

AspectHourly IT Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site, troubleshooting hardware/software issuesHelp desk, remote support, customer service
Employer & Industry UsageIT service providers, corporate IT departmentsIT support centers, tech companies, corporate settings

The Hourly IT Support Technician and Help Desk Technician roles often overlap, especially in certifications and work environments. The main difference is that the Hourly IT Support Technician typically provides hands-on, on-site technical support, while the Help Desk Technician primarily offers remote assistance and customer service. Both roles are essential in maintaining IT operations, but their focus and work settings differ slightly.

What are the most commonly searched types of It Support Technician jobs in Long Island, NY? The most popular types of It Support Technician jobs in Long Island, NY are:
What are popular job titles related to Hourly It Support Technician jobs in Long Island, NY? For Hourly It Support Technician jobs in Long Island, NY, the most frequently searched job titles are:
What job categories do people searching Hourly It Support Technician jobs in Long Island, NY look for? The top searched job categories for Hourly It Support Technician jobs in Long Island, NY are:
What cities near Long Island, NY are hiring for Hourly It Support Technician jobs? Cities near Long Island, NY with the most Hourly It Support Technician job openings:
Hourly It Support Technician jobs near you
Infographic showing various Hourly It Support Technician job openings in Long Island, NY as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,027 per year, or $25.5 per hour.
IT Support Technician

IT Support Technician

Mitchell Martin

Manhattan, NY • On-site

$23.75 - $32.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

IT Support Technician

Join our dynamic team as an IT Support Technician in New York, NY. This contract position involves providing technical assistance across various IT systems, including hardware, software, and collaboration tools. The ideal candidate will possess a customer-focused attitude and the ability to adapt quickly in a fast-paced environment.

Key Responsibilities
  • Provide support for hardware, software, and network issues across multiple platforms.
  • Manage and maintain end-user computing assets, ensuring optimal performance.
  • Support video conferencing tools to ensure seamless communication experiences.
  • Handle daily ticket queues with timely updates and high-quality resolutions.
  • Participate in IT projects such as hardware refreshers and infrastructure rollouts.
Qualifications

Minimum 4 years of IT support experience with proven success in resolving technical issues. Strong proficiency in Windows environments and productivity suites. Excellent communication skills for explaining technical information to diverse audiences. Organized and capable of managing multiple priorities in a fast-moving environment. Ability to lift up to 50 lbs and manage physical setups.

Core Technologies

Windows | macOS | Mobile Platforms | Productivity Suites | Video Conferencing Tools | Endpoint Management Tools

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