A prominent IT services provider is seeking a Customer Support Representative Specialist to provide ... of IT service desk operations. This position is remote, and applicants must be U.S. citizens ...
A prominent IT services provider is seeking a Customer Support Representative Specialist to provide ... of IT service desk operations. This position is remote, and applicants must be U.S. citizens ...
Remote | IT Support & Systems Administration Specialist -- $55-$80/hour
New York, NY · Remote
$55 - $80/hr
This role supports current and upcoming remote consulting opportunities focused on structured IT support review, helpdesk workflow analysis, access management documentation, endpoint setup review ...
Quick apply
Remote | IT Support & Systems Administration Specialist -- $55-$80/hour
New York, NY · Remote
$55 - $80/hr
This role supports current and upcoming remote consulting opportunities focused on structured IT support review, helpdesk workflow analysis, access management documentation, endpoint setup review ...
... IT support. This role involves logging and resolving user issues, monitoring incidents, and ... This position offers remote work opportunities. #J-18808-Ljbffr
... IT support. This role involves logging and resolving user issues, monitoring incidents, and ... This position offers remote work opportunities. #J-18808-Ljbffr
Act as the liaison between on-site operations and the remote IT support team in India. * Communicate technical issues and requirements to the remote team accurately and clearly. * Provide detailed ...
Act as the liaison between on-site operations and the remote IT support team in India. * Communicate technical issues and requirements to the remote team accurately and clearly. * Provide detailed ...
IT Support Analyst - Remote Work
Manhattan, NY · On-site +1
We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. IT Support Analyst at BairesDev We are looking for an IT Support ...
IT Support Analyst - Remote Work
Manhattan, NY · On-site +1
We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. IT Support Analyst at BairesDev We are looking for an IT Support ...
Client Support Technician (Remote)
New York, NY · Remote
$65K - $75K/yr
Who We Are We're Personified: a managed IT + cybersecurity services provider for campaigns, non ... About the Role The Client Support Technician full-time role assists in running day-to-day ...
Quick apply
Client Support Technician (Remote)
New York, NY · Remote
$65K - $75K/yr
Who We Are We're Personified: a managed IT + cybersecurity services provider for campaigns, non ... About the Role The Client Support Technician full-time role assists in running day-to-day ...
IT Support Specialist (Part-Time)
New York, NY · On-site +1
$20/hr
The IT Support Specialist (Part-Time) will support day-to-day IT operations tasks, with a focus on device setup, account provisioning, and hardware inventory management. This role is ideal for ...
IT Support Specialist (Part-Time)
New York, NY · On-site +1
$20/hr
The IT Support Specialist (Part-Time) will support day-to-day IT operations tasks, with a focus on device setup, account provisioning, and hardware inventory management. This role is ideal for ...
IT Support Engineer
New York, NY · On-site +1
$101K - $159K/yr
As we scale toward major growth and security compliance milestones, we need a technical enabler - someone who views "IT Support" not as a burden, but as an opportunity to identify friction and ...
IT Support Engineer
New York, NY · On-site +1
$101K - $159K/yr
As we scale toward major growth and security compliance milestones, we need a technical enabler - someone who views "IT Support" not as a burden, but as an opportunity to identify friction and ...
Remote IT Analyst & Vulnerability Coordinator
Manhattan, NY · Remote
$32 - $40/hr
Connection has a fantastic opportunity for an IT Analyst with our Technical Staffing division. This is a contract position to start at 6 months, with strong potential to extend, and is fully remote.
Remote IT Analyst & Vulnerability Coordinator
Manhattan, NY · Remote
$32 - $40/hr
Connection has a fantastic opportunity for an IT Analyst with our Technical Staffing division. This is a contract position to start at 6 months, with strong potential to extend, and is fully remote.
Client Support Technician
New York, NY · On-site +1
$65K - $75K/yr
Who We Are We're Personified: a managed IT + cybersecurity services provider for campaigns, non ... About the Role The Client Support Technician full-time role assists in running day-to-day ...
Client Support Technician
New York, NY · On-site +1
$65K - $75K/yr
Who We Are We're Personified: a managed IT + cybersecurity services provider for campaigns, non ... About the Role The Client Support Technician full-time role assists in running day-to-day ...
Remote IT Project Manager - Federal Programs & Delivery
Manhattan, NY · Remote
$108.60K - $128.40K/yr
A leading IT services provider in the United States is seeking a Remote Project Manager to support the Federal Election Commission. The role involves overseeing IT support services, managing ...
Remote IT Project Manager - Federal Programs & Delivery
Manhattan, NY · Remote
$108.60K - $128.40K/yr
A leading IT services provider in the United States is seeking a Remote Project Manager to support the Federal Election Commission. The role involves overseeing IT support services, managing ...
IT Support Senior Engineer
New York, NY · On-site +1
Provide high-quality IT support services for North American internal users, both onsite and via approved remote access tools. * Respond to and resolve incidents and service requests within the ...
IT Support Senior Engineer
New York, NY · On-site +1
Provide high-quality IT support services for North American internal users, both onsite and via approved remote access tools. * Respond to and resolve incidents and service requests within the ...
S. citizens to be considered Remote US Perks- Fully Remote, Uncapped Variable Comp, 401k match ... Reporting to the VP of Information Technology and Security, the IT Support and Compliance ...
S. citizens to be considered Remote US Perks- Fully Remote, Uncapped Variable Comp, 401k match ... Reporting to the VP of Information Technology and Security, the IT Support and Compliance ...
Senior IT Associate: Lead Secure macOS IT Systems (Remote)
Manhattan, NY · Remote
$155.83K/yr
Coefficient Giving is looking for IT Associates and a Senior IT Associate to maintain their IT infrastructure and provide tech support. Candidates will work in a fully remote environment, managing ...
Senior IT Associate: Lead Secure macOS IT Systems (Remote)
Manhattan, NY · Remote
$155.83K/yr
Coefficient Giving is looking for IT Associates and a Senior IT Associate to maintain their IT infrastructure and provide tech support. Candidates will work in a fully remote environment, managing ...
... remote capacity ... This role involves supporting day-to-day IT operations, assisting with infrastructure management ...
... remote capacity ... This role involves supporting day-to-day IT operations, assisting with infrastructure management ...
An international volunteer-led think tank is seeking an IT Support Officer to provide support for computer systems and networks. This home-based role requires demonstrable skills in Office 365 and G ...
New
An international volunteer-led think tank is seeking an IT Support Officer to provide support for computer systems and networks. This home-based role requires demonstrable skills in Office 365 and G ...
New
Remote | IT & Administrative Support Workflow Specialist -- $40-$85/hour
New York, NY · On-site +1
$40 - $85/hr
Evaluate IT support outputs against documented procedures, required diagnostic steps, access rules ... Remote structure with competitive hourly compensation Contract Details * Independent contractor ...
Quick apply
Remote | IT & Administrative Support Workflow Specialist -- $40-$85/hour
New York, NY · On-site +1
$40 - $85/hr
Evaluate IT support outputs against documented procedures, required diagnostic steps, access rules ... Remote structure with competitive hourly compensation Contract Details * Independent contractor ...
A prominent educational institution is seeking a part-time IT Certification Bootcamp Instructor to teach remote courses via Microsoft Teams. The role requires current IT certifications and prior ...
A prominent educational institution is seeking a part-time IT Certification Bootcamp Instructor to teach remote courses via Microsoft Teams. The role requires current IT certifications and prior ...
Senior IT Support Analyst
Manhattan, NY · On-site +1
... IT Support Analyst who thrives in fast-paced, high-growth environments. This role is more than ... Support remote and hybrid employees across time zones Build & Scale Systems * Improve onboarding ...
Senior IT Support Analyst
Manhattan, NY · On-site +1
... IT Support Analyst who thrives in fast-paced, high-growth environments. This role is more than ... Support remote and hybrid employees across time zones Build & Scale Systems * Improve onboarding ...
Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we "role". About The Role The IT Support ...
Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we "role". About The Role The IT Support ...
Remote It Support Technician information
See Long Island, NY salary details
$14.42 - $16.53
3% of jobs
$16.53 - $18.65
7% of jobs
$18.65 - $20.76
12% of jobs
$21.14 is the 25th percentile. Wages below this are outliers.
$20.76 - $22.87
16% of jobs
The median wage is $24.30 / hr.
$22.87 - $24.98
18% of jobs
$24.98 - $27.09
14% of jobs
$28.10 is the 75th percentile. Wages above this are outliers.
$27.09 - $29.20
12% of jobs
$29.20 - $31.31
8% of jobs
$31.31 - $33.42
5% of jobs
$33.42 - $35.54
3% of jobs
$35.54 - $37.65
2% of jobs
$14
$25
$37
How much do remote it support technician jobs pay per hour?
As of May 27, 2026, the average hourly pay for remote it support technician in Long Island, NY is $25.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $28.85 per hour, depending on experience, location, and employer.
What Does a Remote IT Support Technician Do?
A remote IT support technician works from home to assist a business with software, hardware, computer systems, and networks. You typically answer questions from network or computer users over the phone or via the internet. Your duties include helping these employees or customers troubleshoot technical problems. During a support call or chat, you get information from the customer, define the issue, and provide a solution. Some remote IT support technicians have further maintenance responsibilities. For example, you may update software, communicate with employees to notify them of changes, and set up access for new workers.
What are the key skills and qualifications needed to thrive as a Remote IT Support Technician, and why are they important?
To thrive as a Remote IT Support Technician, you need strong problem-solving skills, knowledge of computer hardware and software, and a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and network troubleshooting applications is typically required. Exceptional communication, patience, and customer service skills help technicians effectively resolve user issues remotely. These skills ensure efficient technical support, minimize downtime, and maintain user satisfaction in a distributed work environment.
What are some common challenges faced by Remote IT Support Technicians and how can they be managed effectively?
Remote IT Support Technicians often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating technical solutions clearly to users with varying levels of tech proficiency. To manage these challenges, technicians rely on robust remote access tools, clear documentation, and effective communication skills. Staying organized and continuously updating technical knowledge also helps in providing prompt, efficient support and maintaining a positive user experience.
What is a Remote IT Support Technician?
A Remote IT Support Technician is a professional who provides technical assistance and troubleshooting services to users and organizations from a remote location. They help resolve hardware, software, and network issues by communicating with clients via phone, email, or remote desktop tools. Their responsibilities often include installing software, diagnosing and repairing technical problems, and guiding users through solutions. These technicians play a crucial role in maintaining the IT infrastructure and ensuring minimal downtime without having to be physically present on-site.
What is the difference between Remote It Support Technician vs Help Desk Technician?
| Aspect | Remote It Support Technician | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI-SAT, Microsoft Certified |
| Work Environment | Remote, client sites, or office | Help desk, call center, or remote |
| Industry Usage | IT services, tech support companies | IT support, customer service |
| Search Intent | Remote IT support roles, technical troubleshooting | Help desk jobs, technical support |
The main difference between a Remote It Support Technician and a Help Desk Technician lies in their scope and work environment. Remote It Support Technicians often handle complex technical issues remotely and may work in various settings, while Help Desk Technicians typically focus on initial support and troubleshooting via phone or chat. Both roles require similar certifications and are essential in IT support industries.
More about Remote It Support Technician jobs
What are the most commonly searched types of It Support Technician jobs in Long Island, NY? The most popular types of It Support Technician jobs in Long Island, NY are:
What are popular job titles related to Remote It Support Technician jobs in Long Island, NY? For Remote It Support Technician jobs in Long Island, NY, the most frequently searched job titles are:
What job categories do people searching Remote It Support Technician jobs in Long Island, NY look for? The top searched job categories for Remote It Support Technician jobs in Long Island, NY are:
What cities near Long Island, NY are hiring for Remote It Support Technician jobs? Cities near Long Island, NY with the most Remote It Support Technician job openings:
Full-time
Posted 6 days ago
Job description
A prominent IT services provider is seeking a Customer Support Representative Specialist to provide exceptional 24/7 IT support. The role involves logging and resolving user issues while enhancing service quality. Candidates should possess strong customer service skills and knowledge of IT service desk operations.
This position is remote, and applicants must be U.S. citizens, eligible for a Public Trust clearance. Join a company that values integrity, innovation, and collaboration.
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