ZipRecruiter

Log In

1

Hourly Inmate Call Monitoring Jobs in Spring, TX

City of Houston, TX

SEMI-SKILLED LABORER

Houston, TX · On-site

$17.34 - $19.89/hr

Salary: $17.34 - $19.89 Hourly Location : Houston Job Type: Full Time Job Number: 39499 Department ... Monitors inventory control. Process materials according to supervisor's instructions. Performs ...

Central Care Inc

Anesthesiologist

Houston, TX · On-site

$382K/yr

Monitor and manage patients through all perioperative phases. Collaborate with CRNAs, residents ... Call: 4 p.m. - 7 a.m. (2-4 shifts monthly) Contract Length: 1-year, renewable Compensation: Hourly ...

Central Care Inc

Anesthesiologist

Houston, TX · On-site

$382K/yr

Monitor and manage patients through all perioperative phases. Collaborate with CRNAs, residents ... Call: 4 p.m. - 7 a.m. (2-4 shifts monthly) Contract Length: 1-year, renewable Compensation: Hourly ...

Junxion Med Staffing

Travel SICU RN

Houston, TX · On-site

$1.9K - $2.7K/wk

Give us a call opt 1 Job Details: * Shift: 12H Nights * Total Weekly Hours: 36 * Certifications ... Yes - RN reads strip - Phillips monitors - Scheduled based on unit needs - Weekend Requirements: 4 ...

previous page

Showing results 41-60

All JobsHourly Inmate Call Monitoring JobsHourly Inmate Call Monitoring Jobs in Spring, TX

Hourly Inmate Call Monitoring information

See Spring, TX salary details

$7

$14

$17

How much do hourly inmate call monitoring jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for hourly inmate call monitoring in Spring, TX is $14.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $15.38 per hour, depending on experience, location, and employer.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive in hourly inmate call monitoring?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced in hourly inmate call monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What job categories do people searching Hourly Inmate Call Monitoring jobs in Spring, TX look for?

The top searched job categories for Hourly Inmate Call Monitoring jobs in Spring, TX are:

What cities near Spring, TX are hiring for Hourly Inmate Call Monitoring jobs?

Cities near Spring, TX with the most Hourly Inmate Call Monitoring job openings:

Hourly Inmate Call Monitoring jobs near you

Billing Account Representative - 1154

Houston, TX • Remote

Security Mutual Life Insurance
Insurance Services • 201 - 500 employees
Learn more about Security Mutual Life Insuranceexternal

Full-time

Posted 18 days ago

Job description

As a Billing Account Representative, you will bill, reconcile and maintain accounts and administer services to Group Billing, Credit Union and Individual clients of the company while ensuring compliance with all applicable regulatory guidance.

This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you!

 

Description of Duties & Responsibilities: 

  • Process billing, adjustments and verifications, reconcile payments and follow up. Monitor assigned cases to ensure timely remitting and processing of payments. 
  • Process general service requests including salary savings list bills, premium and loan payments, premium and loan payments, pre-nonforfeiture processing, health policy billing, policy system correction requests, DAC tax reporting, beneficiary changes, submission of policy system correction requests and returned checks. 
  • Confer with Agents, payroll offices and customers by telephone and email relative to post issue service requests and questions. Process related service requests. 
  • Manage Electronic Funds Transfer accounts, perform taxable gain calculations and tax reporting. 
  • Process payments by phone and remain Payment Card Industry compliant when handling debit and credit card payments. 
  • Keep records of customer interactions and transactions. 
  • Create and update procedural documentation. 
  • Assist with Call Center overflow calls at high volume times.
  • Assist with departmental training as needed.
Required skills & experience:
  • Minimum of 2 years experience in Customer Support.
  • Experience in accounting or bookkeeping required. 
  • Experience in an insurance industry or call center environment preferred.
  • Experience working in a financial institution preferred.
  • Fluency in Spanish a plus. 
  • Intermediate knowledge of Microsoft Word and Excel.
  • Excellent written and verbal communication skills.
  • Excellent data entry skills.
  • Ability to perform work accurately and thoroughly.
  • Ability to take care of both internal and external customer needs.
  • Ability to pay close attention to detail.
  • Ability to prioritize and organize a heavy workload.

 

Education Required: Associate’s degree in Business or related field of study required. 

Pay Range: $19.02 to $21.03 hourly


The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills.

 

The level for this position will be determined based on factors including relevant skills, experience and other qualifications. 


If you are interested in applying for this position, please obtain a “Career Advancement Application” from the Human Resources Dept or from ADP Portal.

Visa sponsorship is not available for this position

Relocation assistance is not available for this position

Security Mutual is an Equal Opportunity Employer

Federal & State Labor Law Posters