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Hourly Inmate Call Monitoring Jobs in Spring, TX

Routing Specialist

Cypress, TX Β· On-site

$18 - $19/hr

Monitor and work open service tickets with urgency and efficiency. * Ensure all follow-ups are ... Have call center experience (Preferred) * Familiarity with route planning software or mapping tools ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

Customer Care Specialist II

Houston, TX Β· On-site

$18.17 - $27.31/hr

We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and ... Partner with internal teams to monitor performance, resolve issues, and drive continuous ...

Call parents to suggest they pick up patients who might be uncomfortable or who might have ... Monitor and dispense prescription medications based on instructions from parents and GPs * Contact ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

Showing results 21-40

Hourly Inmate Call Monitoring information

See Spring, TX salary details

$7

$14

$17

How much do hourly inmate call monitoring jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for hourly inmate call monitoring in Spring, TX is $14.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $15.38 per hour, depending on experience, location, and employer.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive in hourly inmate call monitoring?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced in hourly inmate call monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functionsβ€”monitoring versus technical support.

What job categories do people searching Hourly Inmate Call Monitoring jobs in Spring, TX look for?

The top searched job categories for Hourly Inmate Call Monitoring jobs in Spring, TX are:

What cities near Spring, TX are hiring for Hourly Inmate Call Monitoring jobs?

Cities near Spring, TX with the most Hourly Inmate Call Monitoring job openings:

Routing Specialist

Cypress, TX β€’ On-site

$18 - $19/hr

Full-time

Re-posted 4 days ago


Job description

Position Summary:
The Route Specialist supports the efficient operation of assigned routes. This position ensures routes are optimized, customer concerns are addressed promptly, and scheduling needs are managed with accuracy and consistency.
Key Responsibilities:
  • Plan and organize routes for assigned technicians in the most efficient drive order, accounting for appropriate drive time.
  • Answer inbound customer and sales calls, providing timely and professional assistance.
  • Monitor and work open service tickets with urgency and efficiency.
  • Ensure all follow-ups are completed within 24 hours of receipt.
  • Be the go-to resource for technicians throughout the day, answering questions and troubleshooting issues.
  • Respond to all relevant emails within 24 hours of receipt.
  • Proactively communicate any operational needs, issues, or delays to the supervisor at least 1 hour before the end of shift.

Qualifications:
  • Strong organizational and time-management skills
  • Excellent written and verbal communication
  • Ability to manage multiple tasks with attention to detail
  • Have call center experience (Preferred)
  • Familiarity with route planning software or mapping tools (Preferred)
  • Familiarity with CRM systems
  • 2 years of Customer service experience (Preferably dispatching)
  • Bilingual English and Spanish is a plus

Requirements
  • Pay rate $18.00 - $19.00/Hourly
  • Must be willing to work Onsite
  • Be able to pass a background
  • Be able to pass a drug screening
  • Be available Monday-Friday
  • Be able to commute to our office daily located at: 11934 Barker Cypress Rd. Cypress TX 77433