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Hourly Inmate Call Monitoring Jobs in Kentucky (NOW HIRING)

Onsite REPORTS TO: Inbound Call Center Manager TYPE: Hourly, Non-Exempt DEPARTMENT: Customer ... Schedule and monitor agent breaks * Participate in phone screen and interview process- influence ...

Onsite REPORTS TO: Inbound Call Center Manager TYPE: Hourly, Non-Exempt DEPARTMENT: Customer ... Schedule and monitor agent breaks * Participate in phone screen and interview process- influence ...

Surgery Orderly

Paducah, KY · On-site

$7.25/hr

Compensation $7.25 / hourly Hours Per Week 40 Number Of Positions 1 Work Schedule and Shift ... 9a-5:30p Call every 6th weekend and 1 major holiday per year Responsible for maintaining the ...

Compensation $7.25 / hourly Hours Per Week 40 Number Of Positions 1 Work Schedule and Shift ... Our team monitors access points, patrols grounds, and responds to emergencies while supporting ...

Compensation $7.25 / hourly Hours Per Week 40 Number Of Positions 1 Work Schedule and Shift ... Our team monitors access points, patrols hospital grounds, and responds to emergencies while ...

Machine Operator - Downstream

Nicholasville, KY · On-site

$15 - $18/hr

... hourly. * Set up containers for tumble-pack stations (including appropriate ticketing) and monitor ... Proactively call for raw materials in a timely manner and coordinate to avoid unnecessary downtime.

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Hourly Inmate Call Monitoring information

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.
What are the most commonly searched types of Inmate Call Monitoring jobs in Kentucky? The most popular types of Inmate Call Monitoring jobs in Kentucky are:
What are popular job titles related to Hourly Inmate Call Monitoring jobs in Kentucky? For Hourly Inmate Call Monitoring jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Hourly Inmate Call Monitoring jobs in Kentucky look for? The top searched job categories for Hourly Inmate Call Monitoring jobs in Kentucky are:
Flex Security Officer - Call-Off Coverage

Flex Security Officer - Call-Off Coverage

GardaWorld

Florence, KY • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


GardaWorld rating

5.1

Company rating: 5.1 out of 10

Based on 403 frontline employees who took The Breakroom Quiz

82nd of 108 rated security


Job description


GardaWorld Security Services is Now Hiring a Response Security Officer!
Ready to suit up as a Special Response/Flex Security Guard
What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the heart of the action.
As a casual Security Officer - Response, your role will vary depending on the day and special event. Whether it's customer service, patrols, or surveillance, we need you to adapt with agility and precision.
What's in it for you:
  • Site Location: Northern Kentucky and Cincinnati areas
  • Open availability to work multiple shifts including nights, weekends, and holidays
  • Competitive hourly wage of $16 / hour (DailyPay is available for GardaWorld employees!)
  • A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost

Responsibilities for Response Security Guard:
  • Monitor the premises to ensure security
  • Conduct patrols to spot any suspicious activity
  • Control access points and verify identities
  • Respond quickly to incidents or potential threats
  • Provide excellent customer service while maintaining security
  • Write detailed reports on events and incidents
  • Collaborate with authorities during serious situations
  • Ensure the safety and protection of individuals and property

Qualifications for Response Security Guard:
  • Be authorized to work in the U.S.
  • Be able to provide documentation of High School Diploma or GED
  • Be able to ace (and pass) an extensive screening process
  • Ability to think quickly and adapt to changing situations
  • Responsive and strong problem solving skills
  • If you have Security, Military, Law Enforcement experience - even better!
  • You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.
If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and concierge roles available.
Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

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