Hourly Inmate Call Monitoring Jobs in Kentucky (NOW HIRING)

1 - 20 years

High School Diploma/G.E.D.

$7.25 / hourly

40

1

First (Day)

About Rotech

Join a Leader in Home Healthcare

At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivershigh-quality products,exceptional service, andcompassionate supportthat helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Overview and Responsibilities

Job Summary

We are seeking a dedicated Registered Nurse Call Centerto join our team. In this position, you are responsible for providing telephonic support regarding respiratory equipment/supplies within their clinical expertise and education to field staff, referral sources, patients and caregivers. Also responsible for performing all tasks and communication related to CPAP compliance.

External candidates are eligible for a $2000 gross sign on bonus to be paid after 60 days and another $2000 after 180 days of continuous employment

Pay range between $26 - $35 depending on experience and license

Monday-Friday; 8am - 5pm with a 4-6 week On-Call rotation

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

Available for on-call assignments as needed, flexibility to cover 24/7 call center operation; at this time the rotation is every 4 to 6 weeks

On-call responsibilities are for phone consultations during non-business hours (e.g., AHCC locations)

Counsels and re-educates non-compliant patients based on physicians' instructions

Gathers information from patients, care-givers, field personnel, etc. regarding equipment problems and troubleshoots problems based on information provided

Initiates patient enrollment into CPAP Compliance Program

Learns and understands basic insurance guidelines

Maintains continuing education as necessary for performance of job responsibilities and as required for state licensure or certification

Maintains up-to-date licensure certification or other requirements per state law in the state(s) of practice

Makes determination of need for a physical visit when all other measures have been taken and are unsuccessful; contacts the location via e-mail or dispatches the PST or other personnel for physical visit

Monitors patient's progress according to patient specific insurance guidelines and/or Rotech time-frame

Performs diligence in securing all company information, including but not limited to company and patient information

Provides Clinical support to locations/field personnel with clinical related problems or needs, to answer troubleshooting questions

Provides patient education as applicable; education may include respiratory equipment use, maintenance and safety, physician's prescription for equipment use, importance of compliance with physician's prescription, benefits of therapy, potential consequences of noncompliance and potential adverse reactions/side effects from therapy

Reviews appropriate manufacture system for compliance tracking

Performs other duties as assigned

Qualifications

Employment is contingent on

Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.

Drug screen (when applicable for the position)

Compliance with healthcare facility credentialing process (when applicable for the position)

Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

High school diploma or GED equivalent, required

Credentials as a Registered Nurse (RN)

Licensed in primary state of home office as required by state law and provide a copy of license to the location

Preferred Education and/or Experience

Completion of an accredited program/degree in respiratory care/therapy or related science is preferred; nursing or other paramedical training may be acceptable depending upon state licensure laws

Maintain CEUs as required by state law, and if not required by state law, then maintain a minimum of 4 CEUs per year

May be required to obtain license in neighboring states as required by service area of location

Experience with home respiratory care, preferred

One year of related work experience, preferred

Skills and Competencies

Effectively communicate in English; both oral and written

Interpret a variety of communications (verbal, non-verbal, written, listening and visual)

Maintain confidentiality, discretion and caution when handling sensitive information

Make appropriate recommendations for changes to patient care as dictated by patient assessment

Multi-task along with attention to detail

Review patient charts and discern compliance with Rotech's policies and procedures

Self-motivation, organized, time-management and deductive problem solving skills

Troubleshoot clinical issues and resolve equipment issues over the phone

Work independently and as part of a team

Machines, Equipment and Technical Abilities

Email transmission and communication

Internet navigation and research

Microsoft applications; Outlook, Word and Excel

Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Understands use of all applicable home respiratory equipment and supplies

Physical Demands

Lift and carry office equipment at times

Requires walking and standing 5%, sitting 95%, talking and listening majority of the shift

Requires close vision to small print on computer and/or tablet and paperwork

Rotech Information

Benefits

Generous paid time off and paid holidays

Overtime pay for non-exempt positions (as applicable)

Commissionfor Account Executives

Bonus and incentive opportunities

Fixed and variable car reimbursement for Area Managers and Account Executives

Car, mileage, and telephone reimbursement(as applicable)

Employee discount and recognition programs

Employee Assistance Program (EAP)

401(k), HSA, and FSA/Dependent Care FSA

Medical, prescription, dental, and vision coverage

Life insurance, disability, accidental death, identity protection, and legal services

Meru Health mental health and Mercer SmartConnect Medicare programs

Livongo Diabetes and High Blood Pressure programs

Healthcare Bluebook and RX Savings Solutions programs

Hepatitis B (HEPB) and TB vaccinations

Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.

All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.

Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities

Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of r ace, color, age, gender, gender identity, r eligion, creed, national origin, ancestry, citizenship, marital status, veteran status, s exual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

Full time

Not specified

No

On-site

27438