Salary: $33.27 - $41.65 Hourly
Location : Tacoma, WA
Job Type: Career Service - Full Time
Job Number: 26-00576
Department: Auditor
Division: Auditor-Recording and Licensing
Opening Date: 06/02/2026
Closing Date: 6/16/2026 11:59 PM Pacific
DescriptionThis position is in office and not remote.
SummaryWhy It's a Great Opportunity: The Pierce County Auditor's Office is seeking to fill a Recording and Licensing Technician 3 position in its Licensing Division. In this lead position, you will play a valuable role in ensuring the quality of customer service and employee engagement. Additionally, you will act as a liaison between management, front-line staff, and the public.
Why It's a Great Department: The mission of the Pierce County Auditor's Office is to provide the tools and resources people need so they can turn around and impact their community. We conduct secure and trustworthy elections, we maintain the integrity and accessibility of public records, and we provide reliable licensing and passport services. We also provide administrative direction and support for the Pierce County Opioid Abatement Council. We are a team that promotes trust through positivity, change, innovation, and kindness.
- Recording. The Recording Division receives, indexes, and records public documents such as deeds, maps, mortgage materials, easements, powers of attorney, liens, and military discharge papers. We process anywhere from 100,000 to 200,000 public documents each year, depending on market conditions. We collect excise tax payments on the sale of real property.
- Licensing. The Licensing Division provides auto and boat title services such as tab renewals, trip permits, license plate replacement, and more. Want to get married in Pierce County? That's us. Need a pet license in unincorporated Pierce County? That's us, too. We manage licensing for certain businesses in unincorporated Pierce County, and we staff a full-time, full-service passport office.
Learn more about the Auditor's Office
How to be Successful in the Role: We are looking for a passionate, collaborative, and creative service delivery technician. You will be a strategic thinker who is experienced in managing customer service delivery in all its forms: in-person, on the phone, over email, and through the mail. You will build rapport with your team and work closely with your supervisor(s) in the unit. You will also complete tasks efficiently in a busy environment, adapt quickly to different communication styles, acquire a broad understanding of office policies and processes, and meet required accuracy percentages and deadlines consistently.
Your Future in this Role:This position is part of the Recording and Licensing Technician series. You will have the opportunity to plan, assign, organize, and direct work unit activities in a lead worker role. It offers a great foundation for future positions within the Auditor's Office and throughout Pierce County. Pierce County is committed to your professional development through online learning options, and other training opportunities designed to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build a great career.
Core Daily Responsibilities- Perform lead functions such as setting priorities; distributing and checking work; devising and evaluating office procedures and implementing changes subject to approval of supervisor; providing technical assistance as needed; resolving minor work and personnel problems.
- Ensure consistent interpretation of laws, rules, policies, and procedures.
- Provide technical assistance to subordinates in answering questions and resolving problems related to processing legal documents.
- Interpret the Revised Code of Washington (RCW) and the Washington Administrative Code (WAC) as they apply to the department's procedures and provide guidance on the regulations.
- Handle the most complex transactions within the division.
- Perform essential functions of Recording and Licensing Technician 1 and 2.
A classification description with a more detailed list of essential functions can be found
Minimum Qualifications- Additional education or experience which clearly indicates the ability to perform the essential functions of this position may substitute on a year for year basis.
- Four years of clerical or customer service experience, that includes two years with cashiering experience and six months of lead experience.
- Certified Vehicle Licensing Representative.
- Please attach a current resume and cover letter with your application. Failure to include these will result in an incomplete application.
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.
Supplemental InformationHow to Apply:- Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or visiting www.piercecountywa.gov/jobs.
- If you have questions about this opportunity, email the Recruitment Team at PCHRRecruit@piercecountywa.gov and include the job number and title.
- Individuals who need accommodation in the application or interview process may contact Human Resources at (253) 798-7480 at least two days prior to the need.
- Applicants must be legally authorized to work in the United States without the need for visa sponsorship.
Our Recruitment Practices:This is a competitive and meritorious selection process. Pierce County applications are reviewed by human hiring staff in accordance with the qualifications listed for the positionPierce County understands applicants may use AI tools when preparing application materials. We recognize these tools can make the process easier; however, we ask that everything you submit genuinely reflects your own experience, skills, knowledge, and writing style.
During the interview process, you may be asked to demonstrate your skills, including writing and subject knowledge, and to speak to your experience in your own voice. Applicants should be prepared to respond to interview questions without relying on AI-generated responses or reading prepared answers from a screen. Any misrepresentation may result in disqualification or separation.
Applicants whose qualifications most closely align with the County's needs will be eligible for further consideration. Notification of application status typically occurs within two to three weeks after the closing date. Some applicants may receive short notice to participate in additional selection steps, which may include assessments, phone screens, or interviews.
Upon offer, compensation is based on a range of job-related factors, including the requirements of the role, your skills and experience, and internal pay equity.
Our Welcoming Workplace Commitment: Pierce County is committed to fostering a Welcoming Workplace where employees are supported, respected, and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service.
Guided by the County Executive's Forward Together mission, Pierce County works to build communities that are safe, welcoming, and connected. This same commitment shapes how we recruit, develop, and retain our employees. County employees make a direct and visible impact in the lives of residents every day, and we invite you to join us in helping keep Pierce County a place people are proud to call home.
We are unable to sponsor or take over sponsorship of an employment visa at this time.
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Pierce County offers a competitive benefits package that offers flexibility and peace of mind. We are proud to offer Employee Resource Groups, a focus on professional development in our , and a County Book Club.
We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of and , , staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Our benefits:Vacation (Annual Leave)After approximately six months, employees receive six days of vacation leave.
Since we value your experience, the amount of vacation you can accrue increases the longer you work with us. Vacation accrues on a bi-weekly basis for full-time employees as follows:
Vacation Accruals:During years 1-3, 12 Days
During years 4-7, 16 Days
During years 8-13, 20 Days
During years 14-18, 23 Days
During years 19, 24 Days
During years 20, 25 Days
During years 21, 26 Days
During years 22, 27 Days
During years 23, 28 Days
During years 24, 29 Days
During years 25 & thereafter, 30 Days
A maximum of 45 days may be carried from one year into the next.
Pro-Rated for Part-Time based on % of 1.0 FTE.
Military Leave:Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year.
Holidays:Some full-time employees are entitled to eleven paid holidays as follows:
New Year's Day - January 1
Martin Luther King, Jr's birthday - Third Monday in January
President's Day - Third Monday in February
Memorial Day - Last Monday in May
Juneteenth - June 19
Independence Day - July 4
Labor Day - First Monday in September
Veteran's Day - November 11
Thanksgiving Day - Fourth Thursday in November & Friday after
Christmas Day - December 25
Personal Holidays:Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays. Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued.
Furlough:Some Pierce County employees may be designated to receive 10 "furlough" days per year in lieu of holidays. Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year. Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays.
Sick Leave:Sick leave accrues on a bi-weekly basis, at the rate of one day per month.
Insurance Benefits:Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County. Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses. Employees also have the opportunity to participate in supplemental life and long term disability insurance plans. To view premium rates, summary of benefit coverage, and other information, please visit the website.
Retirement and Deferred Compensation:Pierce County employees are members of the State of Washington's Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers. For additional information, check out the web site.
Employees also have the ability to participate in the Nationwide Deferred Compensation Plan. This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security:All Pierce County employees are covered by the federal Social Security and Medicare systems. The county and the employee pay an equal amount into the system.
ORCA Passport ProgramPierce County employees may participate in the County's ORCA (One Regional Card for All) Passport program.
Your Pierce County issued ORCA card is loaded with an annual Passport pass. The pass automatically renews every year. The pass will provide you with free transportation on regularly scheduled service on several public transit systems.
Miscellaneous Benefits:Please visit website for more information.
Telework/Remote Options:Some departments allow for telework or work-from-home options dependent on the body of work. Learn more about our telework policy
**All employees are required to be WA State residents after 30 days of employment.
01
Are you a Certified Vehicle Licensing Representative through the Washington State Department of Licensing? If not, please indicate how many hours toward certification you have completed.
02
Have you attached a cover letter and resume? Failure to attach these will result in an incomplete application.
Required Question