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Hourly Dell Help Desk Jobs (NOW HIRING)

Base-2 Solutions, LLC

Help Desk Lead

Doral, FL · On-site

The Help Desk Lead manages global authentication support operations and leads a technical help desk ... Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity)

New

Purple Communications Inc

Help Desk Technician

Austin, TX · On-site

$18.75 - $25.50/hr

Helpdesk Technician Help Desk Technician ZP Better Together is one of the nation's most extensive ... This position works in our Austin Headquarters This is an hourly, non-exempt position Employees may ...

Base-2 Solutions, LLC

Help Desk Lead

Doral, FL · On-site

The Help Desk Lead manages global authentication support operations and leads a technical help desk ... Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity)

ManTech International

Help Desk Specialist

Annapolis, MD · On-site

$75K - $125K/yr

The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ... There are differentiating factors that can impact a final salary/hourly rate, including, but not ...

Prominent Edge

Help Desk/ Windows Support

Gaithersburg, MD · On-site

$21.50 - $29.25/hr

They are seeking an Information Help Desk/Windows Support to provide high-quality customer support ... Dell Hardware (the contractor has 20 business days from start date to obtain this certification ...

Prominent Edge

Help Desk/ Windows Support

Gaithersburg, MD · On-site

$21.50 - $29.25/hr

They are looking for an Information Help Desk/Windows Support to assist customers in-person and ... Dell Hardware (the contractor has 20 business days from start date to obtain this certification ...

Leisnoi Incorporated

Help Desk Technician

Baltimore, MD · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary ... Salary $21.00/hourly Leisnoi is an Equal Opportunity Employer Leisnoi considers all applicants for ...

Leisnoi, Inc.

Help Desk Technician

Baltimore, MD · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary ... Salary $21.00/hourly Leisnoi is an Equal Opportunity Employer Leisnoi considers all applicants for ...

Leisnoi, Inc.

Help Desk Technician

Durham, NC · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary ... Salary $21.00/hourly Leisnoi is an Equal Opportunity Employer Leisnoi considers all applicants for ...

1 point system

Help Desk Analyst

Wilmington, DE · On-site

$20 - $27.25/hr

Hardware - Dell Laptops / desktops Software - MS O365, Adobe Acrobat, ServiceNow Customer service skills are very important. Technical troubleshooting skills a must Ability to communicate both oral ...

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Hourly Dell Help Desk information

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How much do hourly dell help desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for hourly dell help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Hourly Dell Help Desk vs Hourly IT Support Specialist?

AspectHourly Dell Help DeskHourly IT Support Specialist
CertificationsCompTIA A+, Dell certifications often preferredCompTIA A+, Network+, Microsoft certifications
Work EnvironmentHelp desk, call centers, remote supportCorporate offices, remote or on-site support
Employer & Industry UsagePrimarily in tech companies, Dell clientsVarious industries including tech, healthcare, finance

Hourly Dell Help Desk roles focus on providing technical support specifically for Dell products and services, often requiring certifications like CompTIA A+ and Dell-specific training. Hourly IT Support Specialists have a broader scope, supporting multiple brands and systems, with certifications like Network+ or Microsoft. Both roles involve troubleshooting, remote support, and customer service, but Dell Help Desk positions are more specialized in Dell hardware and software.

Does Hourly Dell Help Desk offer remote jobs?

Hourly Dell Help Desk positions often offer remote work options, especially for technical support roles that can be performed using remote access tools and communication software. However, availability of remote work may vary depending on the specific role and employer policies.

What cities are hiring for Hourly Dell Help Desk jobs?

Cities with the most Hourly Dell Help Desk job openings:

What are the most commonly searched types of Dell Help Desk jobs?

The most popular types of Dell Help Desk jobs are:

What states have the most Hourly Dell Help Desk jobs?

States with the most job openings for Hourly Dell Help Desk jobs include:

Hourly Dell Help Desk jobs near you

Help Desk Lead

Base-2 Solutions, LLC

Doral, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

  • Requisition ID: 2705
  • Standard Title:
  • Required Security Clearance: Top Secret/SCI
  • Location: Doral, FL
  • Work Type: On-Site
  • Shift: First
  • Referral Eligibility: Eligible
  • U.S. Citizenship Required? Yes

Position Summary
Base-2 Solutions is seeking a Help Desk Lead to support USSOUTHCOM J26 ENHANCED DOMAIN AWARENESS task order. The Help Desk Lead manages global authentication support operations and leads a technical help desk team to ensure high-quality IT support services for cloud-based and on-premises environments.
Essential Duties and Responsibilities
  • Manage global authentication support operations.
  • Lead and manage a technical help desk team.
  • Ensure high-quality IT support services for cloud-based and on-premises environments.
  • Apply ITIL service management principles, troubleshooting methodologies, and ticketing system administration (JIRA, ServiceNow).
  • Provide strong customer service, team leadership, and incident resolution.
Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field OR a minimum of 5 years of equivalent experience in IT service management.
  • Demonstrated experience managing a help desk team, implementing IT support workflows, and ensuring Service Level Agreement (SLA) compliance.
  • Experience with remote desktop management, enterprise device provisioning, and IT asset tracking.
Preferred Qualifications
  • ITIL Foundation Certification.
  • Microsoft Certified: Modern Desktop Administrator Associate.
  • CompTIA A+.
Required Education and Experience Equivalency
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • OR 5 years of equivalent experience in IT service management.
Required Certifications
  • None specified.
Required Security Clearance
  • Active Top Secret/SCI

Pay & Benefit Highlights
Compensation
  • Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
  • Employee referral bonuses up to $10,000 per hired referral.
  • Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).
Health
  • 100% company-paid medical premiums for employees and eligible dependents.
  • Choose from multiple plan options with CareFirst, Kaiser, and UnitedHealthcare, including PPO, POS, HMO, and HSA-compatible plans.
  • 100% company-paid dental premiums for employees and eligible dependents.
  • 100% company-paid vision premiums for employees and eligible dependents.
Income Protection
  • 100% company-paid premiums for short-term disability.
  • 100% company-paid premiums for long-term disability.
  • 100% company-paid premiums for accidental death & dismemberment (AD&D).
  • 100% company-paid premiums for life insurance up to $200,000.
Retirement
  • 401(k) with immediate vesting: 4% company match plus a 4% non-elective company contribution (8% total).
  • 401(k) pre-tax and Roth options.
Leave
  • Up to 20 days of flexible paid time off (PTO).
  • 11 paid floating holidays.
Work-Life Balance
  • Flexible work schedules, including flex time and compressed work periods (contract and project-dependent).

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